Fly Business Reviews 

752
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 426 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the dedicated travel agents are incredibly patient, highly knowledgeable, and exceptionally helpful in tailoring complex travel itineraries to personal preferences. Consumers also deeply appreciate the remarkably competitive prices and the exceptionally smooth booking process that consistently save both precious time and substantial money on international trips. Some reviewers were not happy with unexpected details or hidden extra costs emerging shortly after completing their online transactions. A few people also experienced considerable stress regarding communication gaps and unusual initial booking practices before everything was successfully resolved.

What people talk about most

Staff

Customers consistently report satisfaction with the staff, highlighting that agents are exceptionally... See more

Service

Reviewers highlight positive aspects of service, noting that agents are fast to respond, helpful, and patient... See more

Customer service

People report positive experiences with customer service, highlighting agents who are patient, professional,... See more

Price

Customers consistently note positive experiences with price, highlighting significant savings and reasonable... See more

Booking process

Reviewers express high satisfaction and delight with the booking process, highlighting smooth and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kira was truly amazing! This was my first time using Fly Business, and I saved thousands of dollars for a two-way flight from Toronto to Paris. Kira was patient and provided options with ev... See more

Company replied

Rated 5 out of 5 stars

Many thanks to my travel advisor Dan Nelson. He took the time to understand what was important to me and then put together a great itinerary for my flights at a reasonable price. My flights are not un... See more

Company replied

Rated 5 out of 5 stars

Jeff Green of Fly Business did an excellent job with my 2 recent bookings. He does extensive research, shares his knowledge and goes way above and beyond what is required of him. You can tell as he to... See more

Company replied

Rated 5 out of 5 stars

I have booked flights with Johnny a few times so I sent an email to him explaining what I wanted this time. He responded quickly and suggested flights that would meet my needs. I asked if he could f... See more

Company replied


Company details

  1. Travel Agency

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

752 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(752)

416 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Working with Lucas was great

Working with Lucas was great. I had a fixed agenda with specific deposit an return dates made challenging by overnight flights and crossing the dateline. I believe I wound up with the best schedule saving about $900 pp over direct non-stop.

May 8, 2026
Fly Business logo

Reply from Fly Business

Thanks so much, Scott! We’re glad Lucas was able to help you find the best schedule and a great savings. We really appreciate you sharing your experience.

Rated 5 out of 5 stars

Robert was very helpful and…

Robert was very helpful and understanding still waiting to here back from him .

May 8, 2026
Fly Business logo

Reply from Fly Business

Thanks so much, Sabine! We’re glad Robert was helpful and understanding. We appreciate your patience.

Rated 5 out of 5 stars

Chris helped me purchasing a good…

Chris helped me purchasing a good connection. Thank you. Will return

May 8, 2026
Fly Business logo

Reply from Fly Business

Thanks so much, Chunder! We’re glad Chris could help you get the right connection. We appreciate your kind words and look forward to seeing you again.

Rated 5 out of 5 stars

Got a nice deal and hassle free

Got a nice deal and hassle free, they are not pushy!

May 8, 2026
Fly Business logo

Reply from Fly Business

Hi Ujjayant, thank you for your feedback! We’re glad you found a great deal and had an easy, pressure-free experience. We truly appreciate your support.

Rated 3 out of 5 stars

Helpful, responsive customer service

Good communication/attention paid by the booking agent, easy to work with and responsive. Recommend a mix of phone conversation and email to fully understand and document the itinerary (terms/conditions, etc). Overall positive experience, when my itinerary didn't work out, the booking agent was helpful in quickly setting things right.

May 4, 2026
Fly Business logo

Reply from Fly Business

Dear Brian, thank you for sharing your concerns.
There are different fare options available, and our role is to present those options so each client can choose what works best for them. In your case, the option discussed offered a significant price reduction of around $4,000 compared to the original tickets, but it did come with certain restrictions.
That said, we understand this arrangement may not be the right fit for every trip, especially business travel. Based on our records, the ticket conditions were explained before the charge was made. If the itinerary no longer worked for you, our agent would have been happy to adjust it. Unfortunately, we were not able to reach you by phone.
Please contact our team directly so we can review the booking with you and work on a suitable solution.

Rated 5 out of 5 stars

Patience is a virtue

Patience is a virtue, as is providing great service and good value.

May 5, 2026
Fly Business logo

Reply from Fly Business

Thank you so much for the review!

Rated 5 out of 5 stars

Milan Nesic was very helpful and…

Milan Nesic was very helpful and managed to get me a reasonably priced flight. A great service I will use again.

May 4, 2026
Fly Business logo

Reply from Fly Business

Hi Lesley, thank you for your feedback! We’re glad Milan was able to help you find a good option. We truly appreciate your support and would be happy to help again.

Rated 5 out of 5 stars

Awesome response

Very professional
Quick and understandable
Kira Novac was great

May 4, 2026
Fly Business logo

Reply from Fly Business

Hi Iryna, thank you for your feedback! We’re glad Kira made everything clear, quick, and professional. We truly appreciate your kind words.

Rated 5 out of 5 stars

Prompt

Prompt

Courteous

Professional

May 4, 2026
Fly Business logo

Reply from Fly Business

Thank you for your feedback! We’re glad you had a smooth and professional experience. We truly appreciate your support.

Rated 5 out of 5 stars

From day 1 your service has been…

From day 1 your service has been excellent. Got my reservation with excellent connection and at the competitive price. Great job!

May 3, 2026
Fly Business logo

Reply from Fly Business

Hi Pankaj, thank you for your feedback! We’re glad everything was smooth from the start and that you got a great connection at a competitive price. We truly appreciate your support.

Rated 5 out of 5 stars

Mario was amazing!!

Mario was amazing, I could not ask for a better experience. His attention to detail was truly amazing!!

April 26, 2026
Fly Business logo

Reply from Fly Business

Hi Colleen, thank you so much! We’re glad Mario made the experience such a positive one and took great care of the details. We truly appreciate your kind words.

Rated 5 out of 5 stars

Milan stayed with me followed up…

Milan stayed with me followed up numerous times kept fielding stupid questions. Extremely patient. Biggest asset follow through on everything

April 30, 2026
Fly Business logo

Reply from Fly Business

Hi Chris, really appreciate you sharing this. It’s great to hear you felt supported the whole way through and that everything was followed up on properly. That kind of consistency matters, so thanks for pointing it out.

Rated 5 out of 5 stars

Ian Hartmann did a great job

Ian Hartmann did a great job. He not only got me a much lower price but he held the reservation for 24 hours until I was able to send in payment.

April 30, 2026
Fly Business logo

Reply from Fly Business

Hi Louis, really appreciate you sharing this. Glad everything came together the way you needed and that the process felt straightforward from start to finish.

Rated 5 out of 5 stars

We worked with Eugene who was wonderful…

We worked with Eugene who was wonderful and very patient in trying to get the right itinerary for our trips.
Would recommend this service.

April 30, 2026
Fly Business logo

Reply from Fly Business

Hi Sara, thank you for your feedback! We’re glad everything came together smoothly and truly appreciate your recommendation!

Rated 5 out of 5 stars

Chris made my experience excellent

Chris made my experience excellent. I never felt pressured just well informed every step of the way. Chris followed up appropriately and when it was convenient for me. If I am ever in a position to provide referrals to Chris and Fly Business, I will happily provide his contact information and know that my friends and family are in knowledgeable, professional and capable hands.

April 29, 2026
Fly Business logo

Reply from Fly Business

Hi Constance, thank you for sharing this! We’re really glad you felt comfortable and well supported throughout the process. It means a lot that you’d trust us with referrals, we truly appreciate it!

Rated 5 out of 5 stars

Superior service!

I have high standards and know what I want and Fly Business delivered! I worked with Hugo who was very patient with me and is helpful even after the purchase with making sure all details are met with precision. I couldn’t be happier and have already started spreading the word to family and friends about my experience!

April 29, 2026
Fly Business logo

Reply from Fly Business

Hi, thank you so much for sharing this! We’re really glad everything worked out just the way you wanted and that you felt supported every step of the way. It means a lot that you’re recommending us to others!

Rated 5 out of 5 stars

They got me the flight I wanted very…

They got me the flight I wanted very quickly at a reasonable price.

April 20, 2026
Fly Business logo

Reply from Fly Business

Thank you for your feedback! We’re glad everything came together quickly and worked out well for your trip. We truly appreciate your support!

Rated 5 out of 5 stars

Eric did an excellent job trying to…

Eric did an excellent job trying to find a trip and air fare . Patient and professional

April 23, 2026
Fly Business logo

Reply from Fly Business

Hi Birte, thank you for your feedback! We’re glad you had a smooth and positive experience. We truly appreciate your support!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look