Fly Business Reviews 670

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 386 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and helpfulness, often highlighting their ability to find excellent deals and provide personalized service. Many people appreciate the significantly lower prices for business class flights compared to other agencies, noting that the company can access rates not available to retail customers. The booking process is frequently described as smooth and efficient, with agents going above and beyond to ensure customer satisfaction and address any issues. However, some customers mentioned difficulties with the booking link when using non-US cards and a few felt pressured regarding insurance or limited-time deals. A small number of people also expressed concern about hidden costs and experienced issues with customer service responsiveness, including long hold times.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, patience, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism and... See more

Price

Clients share positive opinions on price, with many reviewers reporting significantly lower prices for... See more

Customer service

People report positive experiences with customer service, highlighting agents as helpful, responsive, and... See more

Booking process

Consumers find the booking process to be a positive experience, often highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were very skeptical of these third party flight bookings. Greg eased our fears by answering our questions and concerns in a very timely and complete fashion. And after we made the payment he was... See more

Company replied

Rated 5 out of 5 stars

Harry Wilson was excellent as our agent. He went over all the options and made it convenient to suit our needs. Prices for business class were dramatically lower than dealing with some other agencies... See more

Company replied

Rated 5 out of 5 stars

This is my second time booking tickets with Fly Business, and the experience was even better than before. George Brown understood exactly what I needed with minimal input and got me a ticket the same... See more

Company replied

Rated 5 out of 5 stars

Marcus was wonderful from beginning to end. Very conscientious and contacted me when he promised. All done within a few hours. I would highly recommend Marcus Ray for assistance with business air t... See more

Company replied


Company details

  1. Travel Agency

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

670 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Saving $1500 is a good thing!

Within 3 hours, Amy got me a fare that was $1500 cheaper than I found! I recommend FlyBusiness.

March 5, 2026
Fly Business logo

Reply from Fly Business

Thank you, Judith. We’re glad Amy was able to move quickly and find a much better fare for you. We really appreciate the recommendation.

Rated 5 out of 5 stars

Chris was flexible in helping us put…

Chris was flexible in helping us put our itinerary together.

March 5, 2026
Fly Business logo

Reply from Fly Business

Thank you, Jim. We’re glad Chris was able to stay flexible and help shape the itinerary around your plans. We appreciate your feedback.

Rated 5 out of 5 stars

Robert was quite helpful in obtaining…

Robert was quite helpful in obtaining the flight times we wanted and the seats we wanted.

February 25, 2026
Fly Business logo

Reply from Fly Business

Thank you, Mike. We’re glad Robert was able to line things up just the way you wanted. We appreciate you sharing your experience.

Rated 5 out of 5 stars

Eugene never lost patience work my ever…

Eugene never lost patience work my ever changing itinerary...really, started with Japan and ended with Orlando!

February 26, 2026
Fly Business logo

Reply from Fly Business

Thank you, Wes. Sounds like quite a journey just planning it. We’re glad Eugene stuck with you through all the changes and helped bring everything together in the end.

Rated 4 out of 5 stars

Great service

Great service. Some confusion over needs and budget. A little high pressure over insurance and current deal only lasting a short period of time. I hate pressure tactics. Hence lower rating. Overall good deal, I believe. First timing flying business so future purchases will reveal if it was or not.

February 25, 2026
Fly Business logo

Reply from Fly Business

Thank you for the feedback, Amelia. We’re glad you were able to find a good option overall. Time-sensitive fares are sometimes presented because of airline rules, but the goal is always to inform, not pressure. We appreciate your comments and hope you enjoy your upcoming trip.

Rated 5 out of 5 stars

Nate was the most amazing agent

Nate was the most amazing agent! He spent a lot of time finding me the best price and best itinerary. I couldn’t recommend him more highly!

February 26, 2026
Fly Business logo

Reply from Fly Business

Thank you, Ellen. We’re so glad Nate took the time to explore all the possibilities and put together something that truly worked for you. Your recommendation means a lot to us.

Rated 5 out of 5 stars

Top-Tier Service and Results Our Go to Mike Taylor

We’ve worked with Mike Taylor from Fly Business for the second time, and once again the experience was outstanding. Mike is extremely professional, responsive, and genuinely invested in getting the best possible outcome for his clients.

He was fast, thorough, and incredibly helpful, walking us through every step and making sure we understood all our options. Most importantly, he worked hard to secure the best options available for us, and it showed in the results.

It’s rare to find someone this reliable and efficient, which is why we didn’t hesitate to use him again. Highly recommend Mike Taylor and Fly Business to anyone looking for expert guidance and top-tier service.

February 26, 2026
Fly Business logo

Reply from Fly Business

Thank you, Jovanna. It means a lot that you chose to work with Mike again. We’re glad he continued to deliver the level of responsiveness and care you expect, and that the results show the effort he put in. Your recommendation truly means a great deal to us.

Rated 5 out of 5 stars

Great experience

Great experience! Aaron was able to met my expectations and needs wuickly!

February 26, 2026
Fly Business logo

Reply from Fly Business

Thank you, Bindya. We’re glad Aaron was able to quickly align everything with your expectations and needs. We appreciate you sharing your experience.

Rated 5 out of 5 stars

Sales rep listened to my wishes and produced best deal

Representative was very helpful. He actually listened to me instead of arguing with me and I feel that he got me the best deal possible. I was actually doing simultaneous investigations with different companies and I got the best deal by far using Fly Business.

February 24, 2026
Fly Business logo

Reply from Fly Business

Thank you, Mary. We’re glad you felt heard and supported throughout the process. It means a lot that you found the best value with us. We appreciate your trust.

Rated 5 out of 5 stars

Aaron was a tremendously

Aaron was a tremendously, helpful, travel agent who helped us secure our business travel. We recommend him highly!

February 23, 2026
Fly Business logo

Reply from Fly Business

Thank you, Rich. We’re glad Aaron was able to support your business travel needs and deliver a strong experience. We truly appreciate the recommendation.

Rated 5 out of 5 stars

I had complicated flight needs

I had complicated flight needs including 3 one way flights for 2 different international tour locations & fixed dates. George worked hard to find me something that would work with the dates needed while keeping costs as low as possible. I would definitely contact him again if the need arises.

February 17, 2026
Fly Business logo

Reply from Fly Business

Thank you, Barbara. Coordinating multiple one-way international segments with fixed dates is no small task, and we’re glad George was able to make it work while keeping value in mind. We appreciate your trust and would be happy to assist again anytime.

Rated 5 out of 5 stars

Professional ..

Agent : Logan Parker
Thank you for your guidance and assist to provide us with a detailed and comprehensive plan to our flight from Naples to Montreal .. it was a pleasure to do business with you.. please accept my sincere gratitude to a job well done with professionalism and seriousness .. with no hesitation I will recommend you to my circle of friends, family and associates to do business with you ….

February 21, 2026
Fly Business logo

Reply from Fly Business

Thank you, Domenico. We truly appreciate your thoughtful message. It’s wonderful to hear Logan provided clear guidance and handled your plans with such care and professionalism. Your recommendation means a great deal to us, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Greg Gatling was superb.

Greg Gatling was superb.

February 14, 2026
Fly Business logo

Reply from Fly Business

Thank you, Hasan. We’re glad Greg made such a strong impression and appreciate you taking the time to share this.

Rated 5 out of 5 stars

Martin Robertson

Martin Robertson. ... he stick with me through so many gyrations!

February 19, 2026
Fly Business logo

Reply from Fly Business

Thank you for the shout-out. We’re glad Martin stayed with you through all the twists and turns and saw it through. We appreciate you sharing this.

Rated 5 out of 5 stars

Our agent "Doug" was outstanding

Our agent "Doug" was outstanding. Very attentive to details. He went above and beyond for us. Thank you.

February 19, 2026
Fly Business logo

Reply from Fly Business

Thank you, Gary. We’re glad Doug’s attention to detail and extra effort made a difference for you. We appreciate you taking the time to share this.

Rated 5 out of 5 stars

Johnny is very patient answering all of…

Johnny is very patient answering all of our questions and making changes as we went through the process. He gets back to us very quickly and clarifies and keeps us informed very well!

February 19, 2026
Fly Business logo

Reply from Fly Business

Thank you for sharing this. We’re glad Johnny stayed responsive and kept everything clear as your plans evolved. It’s great to hear you felt informed and supported throughout the process.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look