Fly Business Reviews 670

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 386 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and helpfulness, often highlighting their ability to find excellent deals and provide personalized service. Many people appreciate the significantly lower prices for business class flights compared to other agencies, noting that the company can access rates not available to retail customers. The booking process is frequently described as smooth and efficient, with agents going above and beyond to ensure customer satisfaction and address any issues. However, some customers mentioned difficulties with the booking link when using non-US cards and a few felt pressured regarding insurance or limited-time deals. A small number of people also expressed concern about hidden costs and experienced issues with customer service responsiveness, including long hold times.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, patience, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism and... See more

Price

Clients share positive opinions on price, with many reviewers reporting significantly lower prices for... See more

Customer service

People report positive experiences with customer service, highlighting agents as helpful, responsive, and... See more

Booking process

Consumers find the booking process to be a positive experience, often highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were very skeptical of these third party flight bookings. Greg eased our fears by answering our questions and concerns in a very timely and complete fashion. And after we made the payment he was... See more

Company replied

Rated 5 out of 5 stars

Harry Wilson was excellent as our agent. He went over all the options and made it convenient to suit our needs. Prices for business class were dramatically lower than dealing with some other agencies... See more

Company replied

Rated 5 out of 5 stars

This is my second time booking tickets with Fly Business, and the experience was even better than before. George Brown understood exactly what I needed with minimal input and got me a ticket the same... See more

Company replied

Rated 5 out of 5 stars

Marcus was wonderful from beginning to end. Very conscientious and contacted me when he promised. All done within a few hours. I would highly recommend Marcus Ray for assistance with business air t... See more

Company replied


Company details

  1. Travel Agency

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

670 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Great first experience booking with an agency.

I worked with my travel agent, Eric Zimmerman who did an excellent job booking my flight and assisting with my travel itinerary. I rarely give perfect scores, but Eric truly exceeded expectations.

March 26, 2026
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Reply from Fly Business

Adriana, thank you for your thoughtful feedback. We’re glad Eric was able to exceed your expectations and put together a strong itinerary for your trip. We truly appreciate the recognition and your support.

Rated 5 out of 5 stars

Mike Taylor was always available and…

Mike Taylor was always available and kept in constant touch. He quickly found the perfect tickets for me. The price for this trip was very reasonable!

March 24, 2026
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Reply from Fly Business

Thank you, Sergey. We’re glad Mike was able to stay closely in touch and find the right tickets at a great value. We truly appreciate your feedback and your trust in us.

Rated 5 out of 5 stars

Definitely would recommend Mario Rossi

Mario Rossi did a great job helping us book our flights for an international trip to Germany to visit family. However, due to a medical emergency we had to cancel the trip. Mario did an even better job representing us to the airline and getting us almost a full refund. Mario was very helpful, informative and courteous! I would definitely recommend working with him for your travel plans. Thanks again Mario!

February 17, 2026
Unprompted review
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Reply from Fly Business

Thank you, Tom. We’re sorry to hear about the situation, but glad Mario was able to support you and achieve a positive outcome. We truly appreciate your kind words and recommendation.

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

George helped me get lower rates than I…

George helped me get lower rates than I could find by myself.

March 23, 2026
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Reply from Fly Business

Thank you, Nicole. We’re glad George was able to secure a better rate for you. We truly appreciate your feedback and your trust in us.

Rated 5 out of 5 stars

Professional, Honest, and Customer-Focused Service

Mario Rossi provided an outstanding experience from start to finish. He was highly professional, courteous, and attentive throughout the process. What stood out most was his integrity—he proactively offered a more cost-effective option even when I initially requested a more expensive flight. That level of transparency and customer focus is rare.

Mario was also extremely patient, taking the time to walk through options and ensure everything aligned with my needs. His professionalism and commitment to doing the right thing did not go unnoticed.

I would highly recommend Mario and Fly Business to anyone looking for a knowledgeable and trustworthy travel agent.

March 23, 2026
Unprompted review
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Reply from Fly Business

Thank you for your thoughtful feedback. We’re delighted to hear Mario delivered such a professional, transparent, and attentive experience from start to finish. Your recommendation means a great deal to us, and we truly appreciate your trust.

Rated 5 out of 5 stars

Prompt response

Every concern or question I had, it was answered by Cayden almost immediately.
Great customer service attention and attitude.

March 23, 2026
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Reply from Fly Business

Thank you, Guillermo. We’re glad Cayden was able to respond promptly and provide such attentive service. We truly appreciate your kind feedback.

Rated 5 out of 5 stars

Mario Rossi did a very good job in…

Mario Rossi did a very good job in assisting me with business class international travel plans. He was earnest, courteous and provided a sense of trust during the transaction. I would definitely recommend and consult Fly Business again because of Mario Rossi.

March 18, 2026
Unprompted review
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Reply from Fly Business

Thank you, Herman. We’re pleased to hear Mario provided such courteous and trustworthy support with your travel plans. We truly appreciate your recommendation and look forward to assisting you again.

Rated 5 out of 5 stars

Very friendly service and good…

Very friendly service and good follow-through when there were problems in the process.

LEO LEWIS

March 13, 2026
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Reply from Fly Business

Thank you, Leo. We’re glad you experienced friendly service and consistent support throughout the process. We appreciate your feedback and your trust in us.

Rated 4 out of 5 stars

Quick and easy

Overall, fairly painless experience, straightforward.

March 18, 2026
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Reply from Fly Business

Thank you, Anand. We’re glad the process felt straightforward and easy to navigate. We appreciate your feedback and will keep working to make it even better next time.

Rated 5 out of 5 stars

Fast, reliable, and great air fare

Martin was responsive, reliable, and found a great deal for us on United Airlines to Europe. Would definitely recommend!

March 18, 2026
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Reply from Fly Business

Thank you, Eric. We’re really glad Martin came through for you and helped find a great option for your trip. Means a lot that you’d recommend us.

Rated 5 out of 5 stars

Greg was very good

Greg was very good. It took a little longer than I expected to get a response but I’m sure the war had a lot to do with it

March 17, 2026
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Reply from Fly Business

Thank you, Paul. We appreciate your understanding and are glad Greg was able to assist you well. Your patience means a lot to us.

Rated 5 out of 5 stars

Great first time experience

Daniel made it easy for us to choose flights we needed for our trip. Thanks!

March 16, 2026
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Reply from Fly Business

Thank you, Michael. We’re glad Daniel helped simplify the decision and made the process easy for you. We appreciate you taking the time to share this.

Rated 5 out of 5 stars

Eric was very helpful

Eric was very helpful and gave me many options. He communicated with me quickly.

March 15, 2026
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Reply from Fly Business

Thank you, Michele. We’re glad Eric kept things moving quickly and gave you plenty of options to choose from. We appreciate you sharing your experience.

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Agent Roman found us very good flights and the follow up was excellent.

March 13, 2026
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Reply from Fly Business

Thank you, Nate. We’re glad Roman was able to put together a great option for you and stayed on top of everything throughout. We appreciate you sharing your experience.

Rated 5 out of 5 stars

Professional

the dedication and all the options that are presented

March 12, 2026
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Reply from Fly Business

Thank you for the feedback. We’re glad the effort and range of options made a positive difference for you. We appreciate you sharing this.

Rated 5 out of 5 stars

Mario was very helpful and responsive

Mario was very helpful and responsive. Found me flights on the date I wanted, for a great price.

March 10, 2026
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Reply from Fly Business

Thank you, Lesley. We’re glad Mario was quick to respond and helped secure the right flights at a great price. We appreciate you sharing this.

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