Fly Business Reviews 670

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 386 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and helpfulness, often highlighting their ability to find excellent deals and provide personalized service. Many people appreciate the significantly lower prices for business class flights compared to other agencies, noting that the company can access rates not available to retail customers. The booking process is frequently described as smooth and efficient, with agents going above and beyond to ensure customer satisfaction and address any issues. However, some customers mentioned difficulties with the booking link when using non-US cards and a few felt pressured regarding insurance or limited-time deals. A small number of people also expressed concern about hidden costs and experienced issues with customer service responsiveness, including long hold times.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, patience, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism and... See more

Price

Clients share positive opinions on price, with many reviewers reporting significantly lower prices for... See more

Customer service

People report positive experiences with customer service, highlighting agents as helpful, responsive, and... See more

Booking process

Consumers find the booking process to be a positive experience, often highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were very skeptical of these third party flight bookings. Greg eased our fears by answering our questions and concerns in a very timely and complete fashion. And after we made the payment he was... See more

Company replied

Rated 5 out of 5 stars

Harry Wilson was excellent as our agent. He went over all the options and made it convenient to suit our needs. Prices for business class were dramatically lower than dealing with some other agencies... See more

Company replied

Rated 5 out of 5 stars

This is my second time booking tickets with Fly Business, and the experience was even better than before. George Brown understood exactly what I needed with minimal input and got me a ticket the same... See more

Company replied

Rated 5 out of 5 stars

Marcus was wonderful from beginning to end. Very conscientious and contacted me when he promised. All done within a few hours. I would highly recommend Marcus Ray for assistance with business air t... See more

Company replied


Company details

  1. Travel Agency

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

670 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

So willing to b work with me to tweak…

So willing to b work with me to tweak our needs.

April 14, 2026
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Reply from Fly Business

Hi Cindy, thank you for your feedback! We’re glad everything was tailored to fit your needs and that you had a positive experience. We truly appreciate your support!

Rated 5 out of 5 stars

Michael was very patient

Michael was very patient, he walked me through step by step. Thanks Sheila Bigos

April 13, 2026
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Reply from Fly Business

Hi Sheila, thank you for your kind words! We’re glad you felt supported throughout the process and had a smooth experience. We truly appreciate your feedback!

Rated 5 out of 5 stars

International travel

Harry was very prompt in responding to the queries

April 13, 2026
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Reply from Fly Business

Hi Hemant, thank you for your feedback! We’re glad you had a smooth and responsive experience. We truly appreciate your support!

Rated 5 out of 5 stars

Ron was quick and efficient

Ron was quick and efficient. He communicated clearly and sought out my wishes for our trip. I really appreciate that.

March 28, 2026
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Reply from Fly Business

Hi Beth, thank you for your feedback! We’re glad everything was handled smoothly and that your needs were well understood throughout the process. We truly appreciate your support!

Rated 5 out of 5 stars

Best travel agent

My wife & I travel internationally several times, and I must say that Ms. Amy Doherty "Senior Travel Agent " with Fly Business has been the BEST travel agent that I have ever come into contact with. She answered phone calls on weekends and after normal working hours. I will use her and Fly Business on all of future trips

April 13, 2026
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Reply from Fly Business

Hi Ralph, thank you for your kind words! We’re glad to hear you had such a great experience and received dedicated support throughout the process. We truly appreciate your trust and look forward to assisting with your future trips!

Rated 5 out of 5 stars

Very good service

Very good service and airline ticket prices!!!

April 13, 2026
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Reply from Fly Business

Thank you for your feedback! We’re glad you had a great experience and found strong value in what we offer. We truly appreciate your support!

Rated 5 out of 5 stars

Friends planned a 40th birthday party…

Friends planned a 40th birthday party in Crete, Greece. I suffer from back and neck issues and knew that I could not travel from New York to Greece in an economy class airline ticket. I researched the prices for business/first class and they were astronomical, well past my budget. I was fortunate enough, however, to come across fly.business. I emailed them and Mario returned my call. Mario made it financially possible for me to attend the bday celebration. He was kind and patient while I figured out my dates. No matter how many times I changed plans, Mario was right on it and never pressured me. Mario found me flights I could afford with all the bells and whistles. I will not book another airline ticket without first contacting Mario. I have already referred him to several friends. Thank you Mario, you’re a gem.

April 10, 2026
Unprompted review
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Reply from Fly Business

Hi Amy, thank you for sharing this! We’re so glad Mario was able to make your trip possible and support you every step of the way. It’s great to hear everything worked out so well, and we truly appreciate your recommendations!

Rated 5 out of 5 stars

Outstanding service

April 12, 2026
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Reply from Fly Business

Hi David, thank you for your feedback! We’re glad you had a great experience with our service. We truly appreciate your support!

Rated 5 out of 5 stars

Logan was patient

Logan was patient, courteous and promptly responded to al inquiries.

April 9, 2026
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Reply from Fly Business

Hi Michael, thank you for your feedback! We’re glad Logan provided a smooth and responsive experience. We truly appreciate your support!

Rated 5 out of 5 stars

First time buyer is impressed…

I decided to try fly.business based upon a recommendation of a friend. Historically I have booked my travel via the major carriers.
What I found was a very customer focused and friendly service at fly.business. My associate, Michael Bennington, very quickly presented options to my destination on the exact dates I needed. The savings were amazing vs the major carriers.
The buy transaction was also very easy and fast. I have already picked my seats on a carrier with new equipment and a reputation for customer satisfaction.
I will definitely reach out to Michael for my next trip.

April 6, 2026
Unprompted review
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Reply from Fly Business

Hi John, thank you for giving us a try and sharing your experience! We’re glad Michael was able to deliver great options and make the process smooth while securing strong savings. We truly appreciate your trust and look forward to helping with your next trip!

Rated 5 out of 5 stars

Anthony StaffordYour agent

Your agent, Anthony Stafford provide a prompt efficient service. couldn’t ask for anything more?

April 8, 2026
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Reply from Fly Business

Hi Thomas, thank you for your feedback! We’re glad Anthony provided prompt and efficient service. We truly appreciate your support!

Rated 5 out of 5 stars

We have happily used Fly.Business

We have happily used Fly.Business sev real times now and are completely satisfied with the service that Stan has provided.

April 8, 2026
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Reply from Fly Business

Hi Kim, thank you for your continued trust! We’re glad to hear Stan has consistently provided great service. We truly appreciate your support!

Rated 4 out of 5 stars

So FAR its Excellent!

In general the experience and communication with Ella was excellent. Being my first experience with Fly Business I must confess I was skeptical about achieving the Flight arrangements at a discounted price without issues or surprises, hidden fees or any other kind of problem. So Far so good, I confirmed the flights, can now see them in my American Airlines website and AADVANTAGE account, seats assigned, Record Locator confirmed etc. I hope we will be able to have this vacation and come out of it without any problem that may change my perception and opinion of this service you provide. But I promise that at the conclusion of my trip if everything goes well I will be more than willing and happy to do a follow up review and keep using your services for all my future International Flights

April 7, 2026
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Reply from Fly Business

Hi Roberto, thank you for sharing your experience! We’re glad Ella was able to provide clear communication and build your confidence throughout the process. It means a lot to hear everything is confirmed and running smoothly so far. We truly appreciate your trust and look forward to hearing about your trip!

Rated 5 out of 5 stars

Real Recognize Real…Fly Business delivers real value when…

…Fly Business delivers real value when navigating complex travel pricing. Matthew was exceptional—responsive, strategic, and committed to securing the best option for my birthday trip. Seamless experience from start to finish. Highly recommend.

March 31, 2026
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Reply from Fly Business

Thank you!
We’re glad Matthew was able to deliver a smooth experience and find the best option for your trip. We appreciate your recommendation and hope to assist you again soon!

Rated 5 out of 5 stars

Fly Business is a trusted partner ...

Fly Business is a trusted partner .... better than any travel support I had in my 35 year career at a Fortune 50 company. Lucas Bauer, my travel consultant, is friendly, responsive and has provided great recommendations to make my long distance travel more efficient. I recently had to make a travel change late on a holiday Friday evening ... and he responded immediately with a great solution. Very impressed. Wish I had found Lucas and Fly Business sooner.

April 4, 2026
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Reply from Fly Business

Thank you, Anthony!
We truly appreciate your trust and kind words. We’re glad Lucas has been able to support you and make your travel easier, even on short notice. It means a lot to us!

Rated 5 out of 5 stars

Very professional and well-informed

Very professional and well-informed. Found great flights at great prices.

April 4, 2026
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Reply from Fly Business

Thank you, Mark!
We’re glad you found our service professional and helpful, and that we could secure great flights at a great price. We appreciate your support!

Rated 5 out of 5 stars

Stan was great

Stan was great. After presenting me with initial choices, he listened carefully to my feedback, and found a great match for what I was looking for: premium economy for all legs of my flight, short layovers, and a very good price.

April 3, 2026
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Reply from Fly Business

Thank you, Wesley!
We’re glad Stan took the time to understand exactly what you needed and found the right option for you. We appreciate your trust and hope to help you again soon.

Rated 5 out of 5 stars

Den-Cph Den Flight

Very responsive and keep me in the link all of the time. Got me the best deal.

April 2, 2026
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Reply from Fly Business

Thank you, Stephen!
We’re glad you felt well taken care of and that we could find you a great deal. We appreciate your support and hope to assist you again soon.

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