Fly Business Reviews 

846
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 484 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated and professional staff members for offering exceptional guidance and personalized attention throughout the entire booking process. Consumers also note the impressive service quality, stating that travel agents respond promptly and handle complex itineraries with remarkable patience and care. Many people often mention warmly appreciating the reasonable pricing and substantial financial savings achieved compared to standard direct airline rates. Some reviewers were not happy with communication challenges, mentioning that certain representatives could occasionally be difficult to reach or unhelpful when urgent flight adjustments became necessary.

What people talk about most

Staff

Reviewers express immense satisfaction with the staff, frequently highlighting the exceptional dedication,... See more

Service

Customers had positive experiences with service, consistently praising the fast, professional, and efficient... See more

Customer service

People report positive experiences with customer service, highlighting that representatives are remarkably... See more

Price

Consumers find price satisfaction, expressing appreciation for significantly lower fares compared to other... See more

Booking process

Customers consistently note positive experiences with booking process, highlighting smooth ticketing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We worked with Samuel Stone, who was an exceptionally helpful and empathetic travel advisor. He was flexible in helping us make multiple unexpected changes to our ticket, took time out of his vacatio... See more

Company replied

Rated 5 out of 5 stars

I was contacted by Justin Brooks shortly after placing an inquiry regarding a flight from San Diego/Los Angeles to Tokyo. He sent me options from San Diego, Los Angeles and other Southern California... See more

Rated 5 out of 5 stars

Lucas Bauer from Fly Business was amazing in his responsiveness, creativity and understanding of our needs. He found significantly lower prices than I was finding anywhere else. He created cost saving... See more

Company replied

Rated 5 out of 5 stars

My itinerary, through no fault of FlyBusiness, had to change numerous times due to the Middle East situation and also Ebola. Jeff Green patiently dealt with the complexity of the flight options each... See more

Company replied


Company details

  1. Travel Agency

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

846 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(846)

484 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Responsiveness

Responsiveness, expertise, professionalism of agent, Kevin Jackson, and, of course, competitive price.

August 6, 2026
Fly Business logo

Reply from Fly Business

Hi Lennie, thank you for sharing this! We’re glad Kevin made the experience smooth, helpful, and reliable while helping you find an option that worked well for you.

Rated 5 out of 5 stars

Robert was exceptional

Robert was exceptional, fast to respond and got me the best flight and times just as I wanted. In fact I had a slightly better offer from a cometitor site but went with Fly.Business and Robert due to great service and reliability

August 6, 2026
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Reply from Fly Business

Hi Michael, thank you so much for sharing this! We’re really happy to hear that Robert's service made everything smooth. We genuinely appreciate your trust and look forward to helping you again!

Rated 5 out of 5 stars

Thank you Dan Nelson…

Many thanks to my travel advisor Dan Nelson. He took the time to understand what was important to me and then put together a great itinerary for my flights at a reasonable price. My flights are not until March/May of 2027 and I will follow up thereafter. I was very impressed with the attentiveness that Dan provided in making sure everything was right and I am confident he will be there for me if any hiccups arise at travel time. Thank you Dan.

August 5, 2026
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Reply from Fly Business

Hi Robert, thank you for sharing this! We’re glad Dan took the time to understand what mattered most to you and helped put together a trip you feel good about. We appreciate your trust and hope everything goes smoothly.

Rated 5 out of 5 stars

Greg Gatling was excellent

Greg Gatling was excellent. I would highly recommend him!

August 5, 2026
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Reply from Fly Business

Hi Paul, thank you so much! We’re really happy to hear Greg took great care of you. He’ll appreciate the shoutout and your recommendation.

Rated 5 out of 5 stars

Kira was truly amazing!

Kira was truly amazing!

This was my first time using Fly Business, and I saved thousands of dollars for a two-way flight from Toronto to Paris.

Kira was patient and provided options with every itinerary change we made.

The next step of the process will be to see if I get the tickets I purchased, as it's not the usual direct purchase from the airline process, and then if we actually get the seats we were assigned to.

I'll update this review upon my return in October, but so far, Kira has made it easy for us to travel, and if everything works out, I won't travel without using Fly Business.

August 5, 2026
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Reply from Fly Business

Hi Nick, thank you so much for sharing your experience! We’re really happy to hear that Kira made your first time with Fly Business feel smooth and helped you discover options that suited your trip perfectly. We truly appreciate your trust and hope everything continues to go wonderfully for you in October.

Rated 5 out of 5 stars

I have name changes and flight changes…

I have name changes and flight changes that were made to existing tickets. Fly Business (Ella) has been very understanding, patient, and helpful in gathering and passing on information to the airline with a professional attitude

August 5, 2026
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Reply from Fly Business

Hi Richard, thanks for sharing this! We’re happy that Ella managed the changes thoughtfully and maintained organization during her work with the airline.

Rated 5 out of 5 stars

Great job!

Aaron did a great job explaining the options and reassuring me every step of the way! I am pleased with the deal he found for our flights.

August 3, 2026
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Reply from Fly Business

Thank you for sharing this! We’re glad Aaron made the process feel clear and reassuring, and helped you find a flight option you were happy with.

Rated 5 out of 5 stars

Great service

This was our first trip to Europe in the era of online booking and airline apps. Caleb answered every question, worked with on scheduling, and booked us great reservations. We will work with him again for future travel.

July 21, 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Hi Sue, thank you for sharing this! We’re happy Caleb made the process feel easier and guided you through everything with care. We truly appreciate your trust and would be glad to help with future trips.

Rated 5 out of 5 stars

I worked with Rocxette who worked…

I worked with Rocxette who worked diligently at getting me the best price and travel arrangements she could. she had a great deal of patience and was over all very pleasant to work with in a fairly challenging effort.

July 29, 2026
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Reply from Fly Business

Hi Lee, thank you for sharing this! We’re glad Roxette stayed patient, kept working through the details, and helped make a challenging request easier to handle.

Rated 5 out of 5 stars

Virgil is very accommodating

Virgil is very accommodating

July 31, 2026
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Reply from Fly Business

Hi Ronald, thank you for sharing this! We’re glad Virgil made the experience easy and was willing to help with what you needed.

Rated 5 out of 5 stars

Everything was fine

Everything was fine. ( but we have not flown yet?)

July 23, 2026
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Reply from Fly Business

Hi Doug, thank you for sharing this! We’re glad everything has gone well so far, and we hope your upcoming trip goes smoothly too.

Rated 5 out of 5 stars

Mirko was great

Mirko was great. Found the flights I was looking for. Especially courteous and professional.

July 29, 2026
Fly Business logo

Reply from Fly Business

Hi Tom, thank you for sharing this! We’re glad Mirko helped you get the flights you wanted and made the experience easy and comfortable.

Rated 5 out of 5 stars

Johnny is a great agent; I'll keep using him!

I have booked flights with Johnny a few times so I sent an email to him explaining what I wanted this time. He responded quickly and suggested flights that would meet my needs. I asked if he could find an earlier flight and he came back to me again quickly with an earlier flight but he said if there were any delays we might not make that flight so I decided to go with his original recommendation. He secured better flights for me than I had looked at with another company and better still they were First/business class flights for only $600 more than we would have paid for the economy flights. I can't thank him enough.

July 29, 2026
Fly Business logo

Reply from Fly Business

Thank you for sharing this! We’re glad Johnny was quick to respond, gave honest guidance, and helped you choose the option that made the most sense for your trip. We truly appreciate your continued trust.

Rated 5 out of 5 stars

Luca was very helpful and patient in…

Luca was very helpful and patient in answering all of my questions. Great experience - would reocmmend!

July 28, 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Hi Hanna, thank you for sharing this! We’re glad Luca made the experience easy, took the time to help, and made sure your questions were answered.

Rated 5 out of 5 stars

Ian-5 Star Customer Care!

My agent , Ian, was courteous, professional, and highly responsive to my needs and questions.I book d our flights ghost with confidence.

July 27, 2026
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Reply from Fly Business

Hi Marcia, thank you for sharing this! We’re happy Ian made the whole experience feel smooth and reassuring, and that you felt well taken care of along the way.

Rated 5 out of 5 stars

Great experience

Jonathan was professional and provided us with great flight options.

July 26, 2026
Fly Business logo

Reply from Fly Business

Hi Michael, thank you for your feedback! We’re glad Jonathan provided professional support and helped you with strong flight options.

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