FlyflotReviews 

366
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

First time I flew with this company . The route was London to Riga in August. Well I have to admit I was completely amazed for the efficiency comfort the high professionalism of the crew and the gr... See more

Rated 4 out of 5 stars

Nice slippers with Velcro and the wedge heel which my podiatrist has been nagging me about getting that don’t look like “granny slippers”! I would say size up at least one size, I’m usually a size 7... See more

Rated 5 out of 5 stars

Small sizes available. Product excellent. Delivery was quick and arrived at the forecast time.As we are both in our late eighties high street shopping is a problem especially for footwear when most s... See more

Rated 5 out of 5 stars

Item bought was replacing previous purchase, quality and price still very good. Was kept informed of each stage of the delivery and purchase arrived exactly as stated. Good service all round, thank... See more


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4.4

Excellent

TrustScore 4.5 out of 5

366 reviews

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4.4

All reviews

(366)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

OMG! The smell!

OMG! My Fly Flots smell like I waded through a river of cat urine!!! And nothing I do makes that smell go away, not even soaking them in bleach! I thought I was crazy until I came here and started seeing some of the exact same issues and everybody uses the same description, "Cat Urine", and I don't even own a cat!

October 3, 2023
Unprompted review
Rated 3 out of 5 stars

Thus is more about fit of flyflot

Thus is more about fit of flyflot, my feet are swollen so they don't fit as they should. Was hoping they would as love flyflots, but sadly they don't love my feet back.
Really great materials used, sturdy well made shoes, but not for my feet

August 23, 2023
Rated 1 out of 5 stars

I bought a pair of Navy bungee sandals…

I bought a pair of Navy bungee sandals but after wearing them a few times they got a really bad smell like cat pee. I took them back to the shop and was refunded.
I saw another pair this year and thought it was probably a one off so bought them. After a couple of wears exactly the same thing happened they gave off a horrible smell. I can’t take them back as I have no receipt but it is definitely a problem that needs addressing as they aren’t cheap and can’t afford to just throw them away but can’t wear them. 🤷‍♀️

August 29, 2023
Unprompted review
Rated 1 out of 5 stars

Flyflot Sandals sold by Pavers

I bought these shoes last year, due to illness didn't get to wear them except in doors. In June I began wearing them briefly outside, and kept sniffing the smell of urine, but two weeks ago, they got slightly wetter, and the smell just got stronger, unfortunate as on holiday and I was breathing in the fumes each night which resulted in a sore larnyx, tight chest. The shop said to contact customer services, as the smell permeates the house, and nothing I've tried removes that. If you have recently bought these take them back before this happens to you. And, the Trading Standards Office do need to know about this as toxic fumes can be highly dangerous to vulnerable people. Photo of sandals, barely worn available.

August 16, 2023
Unprompted review
Rated 5 out of 5 stars

Style and comfort on another level

I bought Fly Flot toe post sandals for a summer holiday and was so impressed with their comfort and style that I bought another two pairs in different colours. I absolutely love them.

August 10, 2023
Rated 3 out of 5 stars

Strong smell of urine after contact with water

I had yellow mule ones, loved them, very comfy, but a few months later I felt the need to wash them. I'm human and I do sweat, even though I use foot deodorant. The insoles were not detachable, so I wiped them with baby wipes and then a clean wet cloth. They started to smell of urine (!). I decided to soak them with a strong-smelling laundry detergent capsule, and then wash them in the washing machine. They didn't lose their shape, but they started smelling as if a pack of wolves marked them as their territory for a month. When I chucked them away, the whole room was smelling of urine, even though the lid was closed. I have a lot of questions, and the most important is, WHY?
Basically, they lasted for a few months.

August 18, 2023
Unprompted review
Rated 5 out of 5 stars

Fly Flot Sandals Gold FLY37049

Just received my Gold FLY37049 sandals, ordered on line as out of stock in my size at the local Pavers shop. I'm delighted with my purchase, great quality, great fit. I'm a 6.5, the size 7's were massive but the size 6 (39) fit perfect.

August 21, 2023
Unprompted review
Rated 4 out of 5 stars

Good slippers but small

No problems with delivery, good quality slippers. Small for the size- I knew this already so went for a size larger than my actual size and they are just right.

August 3, 2023
Rated 2 out of 5 stars

a better customer services

HI ALL. the reason being .a member of staff accepted my return of goods and he would raise a refund i disposed of tracking number. when contacted later what was happening they wanted the tracking number again which now i have not got so they are refusing to give me a credit. i have several items of paver's but no more

June 19, 2023
Flyflot logo

Reply from Flyflot

Thanks for taking the time to leave a review.

I am so sorry that we have not been able to refund you for the return.

We have no record of the item coming back to us sadly as it seems that the label you used was not the one provided by us.

If you manage to find the tracking number for the one you paid for, please get back in touch and we will do all we can to help you.

Kind regards, Annmarie

Rated 1 out of 5 stars

Cat urine smell

Gorgeous comfortable mules. Bought these for the first time from flyflot about 2 weeks ago and have Bern wearing them everyday because they are so comfortable. Sadly I have just had to throw them in the bin because they smell like cats wee. I have read about other shoes smelling like this and it's when the polyurethanes brake down and the shoes get wet. I have used freshers, talc and rubbed the inside with cleaners, nothing has worked to get rid of the smell.
UPDATE.
Flyflot please read my review, it says that I threw them in the bin, they stunk my flat out so I can't send them back.
I wanted to let you know what had happened. I'm not after anything from you. Because of your response I can see the way your company works and won't be buying any more of your shoes.

July 14, 2023
Unprompted review
Flyflot logo

Reply from Flyflot

Thank you for taking the time to write a review and for providing the extra information.

I am very sorry that you are not happy with the product on this occasion.

We do appreciate your comments so I have passed on your valuable feedback on to the buying team so they can look into this further.

In the meantime if you would like to return the item please contact Customer Service on 0344 844 0809 and they can help you with this.

Kind Regards, Annmarie

Rated 2 out of 5 stars

i have bought several pairs of fly…

i have bought several pairs of fly flots in the past. this latest pair are not fly flots but an imitation, the leather is to hard and the soles are defineatly not even a good imitation of softness and comfort of a genuine fly flot..so never again

July 8, 2023
Flyflot logo

Reply from Flyflot

Thank you for taking the time to leave a review.

I am sorry you were not happy with your order.

I have checked the details and can assure you that these are most definitely the Fly Flot brand.

It would be against the law for us to advertise a product by brand if it was not actually the brand shown.

You are welcome to return them for a full refund as long as they are unworn and in a saleable condition.

Please let us know if you need assistance with that.

Kind regards, Annmarie

Rated 4 out of 5 stars

Good price and speedy delivery

Sent sandals back they didn't look like the website photo. I tried to convince myself there comfortable nice and I would keep them. But a wise friend said it's no good keeping what you don't like so I sent them back

July 5, 2023

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