FlyHealth Reviews 

117
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I had necklift surgery in October 2025 via Fly Health. At every step along the way from on line enquiry to departing Turkey I can't commend them enough. All transfers, Hotel with fantastic food - Elit... See more

Company replied

Rated 5 out of 5 stars

I worked directly with Ogze to plan my trip. I traveled from US for hair restoration treatment. The experience in Turkey from start to finish was nothing short of amazing. From the driver at the airpo... See more

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Rated 5 out of 5 stars

I travelled from the UK and had four visits in total, and I can honestly say the experience has been life-changing. My transformation has been incredible. I had several procedures including an arm... See more

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Rated 5 out of 5 stars

I went to Istanbul back in 2020 with FlyHealth and from start to finish I felt very well looked after and safe. I went to have a full tummy tuck which includes liposuction and muscle repair which is n... See more

Company replied

Company details

  1. Plastic Surgeon

Written by the company

Fly Health is a leading international medical travel company to Turkey, dedicated to providing high-quality, affordable cosmetic and health treatments for patients from all over the world. We specialize in a wide range of procedures including plastic surgery, hair transplantation, dentistry, and weight-loss surgery performed by experienced, board-certified surgeons at accredited hospitals and clinics. At Fly Health, we believe medical travel should be safe, comfortable, and stress-free. From your first consultation to your post-operative recovery, our multilingual team handles every detail — airport transfers, accommodation, translation services, and personalized aftercare so you can focus on your well-being and results. Thousands of satisfied patients have chosen Fly Health for their transformation journeys, trusting us for our transparency, professionalism, and genuine care. ✨ Fly Health Your trusted partner in medical travel.


Contact info

4.8

Excellent

TrustScore 5 out of 5

117 reviews

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4.8

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(117)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you for being so helpful and…


Thank you for being so helpful and professional. I’m very impressed by the results of the treatment. Will definitely recommend to my family and friends !!! Special thanks to Özge for her guidance in this very hard process of deciding which treatment to have and with whom. I am so happy I chose you

April 23, 2025
Unprompted review
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Reply from FlyHealth

Thank you!

Rated 5 out of 5 stars

Post tummy tuck and breast implants with Flyhealth

Hi my names Chrystal from the UK and I just wanted to pop on and write a review of my experience with FlyHealth! From start to finish I’ve had constant great care from the team, from the first message of me enquiring about the procedure til this very day they are always at the end of the phone/whatsapp whenever I needed or need them, very quick responses and reassurance when needed it once I flew home and always checking in with me to make sure I’m okay. My co-ordinator Anil was fantastic when we arrived in turkey again til the day we flew home, always accompanied me to any appointments and updated me on arrivals/pick ups etc, stayed with me prior to surgery till the surgeons took me down and even reassured my partner every step of the way when he was waiting for me to come back from surgery and also for his procedure too, Anil is a great asset to the FlyHealth team, thank you Anil! My surgeon Dr Banu was amazing and has done an incredible job, better than I imagined in my head and listened to what I wanted implants wise (she again made sure I was what I wanted but to a safe level from her professional opinion) also her surgical team, very attentive, changed my dressings regular and checked up on me regular whilst in the hospital. All in all, I am super happy with my results, my experience and care. Thank you to everyone but most importantly Dr Banu for working her magic and giving me a body im happy and proud to now have!! Xx

April 2, 2025
Unprompted review
FlyHealth logo

Reply from FlyHealth

Hi Chrystal,

Thank you so much for sharing your wonderful experience with FlyHealth! It's truly heartwarming to hear about the fantastic care you received from start to finish. We're delighted that the entire team could make your journey so positive and rewarding. Your kind words mean a lot to us, and we're thrilled you're happy with your results.

Take care and best wishes,

Rated 5 out of 5 stars

I recommend everyone FlyHeath for their treatments in Turkey 🇹🇷

It is hard to choose the right team. But I was so like I chose FlyHealth 💖 Thanks to Ozge for her guidance and Anil for his great service, he was online 24/7 when we were there. Everything past fantasticly 🌟 the results of the surgery are perfect! Better than I have expected. Definitely recommend to everyone %10000

April 30, 2025
Unprompted review
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Reply from FlyHealth

Thank you!

Rated 1 out of 5 stars

Very annoying and bad result

I did eyelid surgery and and eyebrow lift, now it is about one month past from my surgery, big scars and pain is on my head and on my eyelid but my eyebrow is not lifted, even not 30% my eyes and eyebrow become ugly, my eyebrow was more better then now, other
annoying point : lift eye looks bigger then right one, when I closed eyes my right one become more close and annoying. I wasted my money,

April 7, 2025
Unprompted review
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Reply from FlyHealth

I'm truly sorry to hear about your concerns following the surgery. I understand how frustrating this situation must be for you, and I appreciate you sharing your experience with us. As discussed during our phone conversations, we want to reassure you that you are still in the recovery process, and it can take time for the final results to settle.

Please know that your doctor is open to discussing potential revisions once your recovery is fully complete. In the meantime, we encourage you to reach out to us directly so we can provide you with the necessary aftercare and address any immediate concerns you may have.

Your satisfaction is important to us, and we are here to support you through every step of your recovery.

Rated 5 out of 5 stars

Will definitely do it again!

I am absolutely thrilled with the results of my plastic surgeries! From the initial to the final follow-up, the entire experience was exceptional. The surgeon was incredibly skilled, professional, and truly listened to my goals. I felt comfortable and confident in their expertise every step of the way.
The results have exceeded my expectations. I feel more confident and comfortable in my own skin than I ever thought possible. The changes are natural-looking and have made a significant positive impact on my life. The recovery process was well-explained and manageable, and the support I received was outstanding.
I wholeheartedly recommend this practice and the talented surgeon who performed my procedures. If you're considering plastic surgery, you're in excellent hands here!

June 1, 2024
Unprompted review
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Reply from FlyHealth

Thank you for your kind words!

Rated 1 out of 5 stars

Unprofessional and Unresponsive – Avoid This Business!

Response to False Accusations::::: It's disappointing to see such an unprofessional and defensive response instead of addressing my legitimate concerns.

=======Original Review=========
Terrible experience with this business. I reached out multiple times with questions and inquiries, but they never responded. Completely unresponsive and unprofessional. If a company can't even acknowledge potential clients, I can’t imagine how they treat actual customers. Avoid wasting your time here.

January 3, 2025
Unprompted review
FlyHealth logo

Reply from FlyHealth

Hi fake account, namely Sarah, you have already had your surgery and left untrue side of the story with your 1 star rating. Did you now decide to make fake accounts to leave even more lies ? In the first comment at least one thing was true, that you have had the surgery. And now you're setting up fake accounts and disguising as a new client. This is really funny.

First, our response time is not more than a few hours. Our past patients can attest to that.

Secondly, I believe you're aware that PayPal verified that your claims are FALSE and your dispute has been disregarded in FlyHealth’s favour. That's a third party letting you know that your claims are blatantly false. We respect our patients, but you're taking this the wrong way.

I believe you checked our track records, reviews, before and after photos and you were convinced even before you contacted us. We're transparent with our entire process, and we demand sincerity on the part of our patients. You blatantly falsified and hide your medical history also intended to blackmail FlyHealth and get a refund, it's totally unacceptable.

You've had your surgery and we've gone even beyond your payment to provide extra procedures for you due to your refusal to disclose your medical history.

Your extreme acts of creating fake accounts to defame us goes a long way to validate the fact that you're neither straightforward nor trustworthy.

Rated 5 out of 5 stars

Incredible results and Amazing experience

I traveled to Istanbul from the US (Colorado) in September 2024 for a tummy tuck and 360 lipo.
My results (it’s now March 2025) are fantastic!! I couldn’t be happier.
My confidence has soared and I’m so ready for swimsuit season!!
The entire experience in Turkey was amazing - the transfers in the luxe van, the hotel and its amazing room service, the host and all of his support, the highly skilled surgeon and her staff, the beautiful and immaculate hospital, etc. It was so amazing I’m planning to go back routinely for more - lol.
I’ve had several friends and family members who have gone through FlyHealth (prior to my surgery and since then) for a multitude of services, we have all had excellent results and experiences. You can absolutely trust FlyHealth!

September 1, 2024
Unprompted review
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Reply from FlyHealth

Thank you so much for sharing your incredible journey and fantastic results. It's wonderful to hear about your positive experience with FlyHealth and how it's boosted your confidence. Your glowing review of the entire process in Turkey—from the skilled medical staff to the luxurious accommodations—really shines through. Wishing you all the best for swimsuit season and any future visits!

Rated 1 out of 5 stars

Avoid FlyHealth – Fraudulent and Dangerous

------ Update in response to Özge Kaymak’s reply:
**"Özge Kaymak’s response is full of false claims and deflection. Instead of addressing my serious medical complications, including the fact that I needed a blood transfusion and am still suffering from pain, she is focusing on money and attempting to silence me with legal threats. Her response demonstrates a complete disregard for patient health and safety, which is the core issue here.

She has also publicly shared personal and private medical details without my consent, which is highly unethical. This is not about how much I paid—it’s about the lack of proper care, the risks to my health, and the way I was treated. I have medical records proving my experience, and I stand by my review. Patients deserve honesty, proper care, and respect for their privacy, not intimidation and lies. Additionally, the so-called "itinerary" provided to me was fake, as it did not reflect the actual services or accommodations promised."**

**** Original Review Below:****

FlyHealth has been a complete disaster, and I am still suffering from their negligence. First and foremost, they have repeatedly violated my privacy by sharing my personal and medical information without my consent, even after I explicitly told them to stop. Their actions are not just unethical but also fraudulent—they misrepresented their services, failed to provide what was promised, and ignored my concerns. Instead of addressing these issues professionally, they retaliated against my reviews by exposing my private information online, further violating my rights.

Beyond the privacy violations, I am still dealing with serious medical complications from their botched procedure. The surgery did not go as promised—the scope of the procedure was misrepresented, and I was discharged too early while still bleeding, with an IV and drainage tubes attached, just so they could save money. I later required blood transfusions and additional treatments to recover. The costs of managing these complications have already far exceeded what I originally paid for the surgery, and I continue to experience pain, financial loss, and emotional distress.

FlyHealth also falsely advertised their services. They promised hotel accommodations and transportation, but I had to arrange and pay for everything myself. Their entire process is misleading and dishonest.

This is not just about a bad experience—it’s about fraud, medical negligence, and complete disregard for patient safety. FlyHealth should be held accountable, and I strongly urge others to avoid them at all costs.

February 6, 2025
Unprompted review
FlyHealth logo

Reply from FlyHealth

Dear Sarah,

We have received your review with utter shock and unprofessionalism, first and foremost, the information we have shared online is due to the replying untrue information you are providing. The answer to your review presented only the truth which was apparently not to your liking. Unfortunately, your google review did not contain your concerns but only untrue information. That’s why we had to explain the true story behind so everyone can read:

You were provided with the right itinerary and services are delivered more than promised. Let me explain why;

You came in without a companion. You asked the nurses to place your food nearby and demands as such. However, they do not provide hotel-like services, they tried to keep you happy. The doctor checked your hemogram three times to ensure your blood levels are good which was more than required.

It seemed you did not mention everything on your medical form before the surgery. After the surgery, you told him about your issues with oedema from the last liposuction. This information was not included on your form filled in via our website or forms at the hospital. If he had known, he would not have accepted you as a patient, he confirmed. It is dangerous to hide information. He had to arrange lymph drainage massage at his own expense to prevent potential liquid accumulation problems, which incurred extra costs. He also performed vaser liposuction although you were not scheduled for it. He also did additional areas liposuction at no extra cost. All these were not part of your package but just done in order to keep you satisfied.

As you also know, you have received transfers and hosting from us, as you have booked your hotel with another dental clinic. It’s unclear why you chose to lie in that matter, as everything can be proofed and documented? After a 1 night of stay in the hospital you were perfectly healthy to leave the hospital at 5pm. All the information can be documented during the legal case.

You have paid 2500 USD for the package and you have had the surgery. You went back home and have threatend us with writing bad reviews and asked your money back which is all you are after. You are trying this via PayPal since they have a dispute option, but you are not on your right Sarah, you can not have services for free, people have worked for you, although you maybe have not liked it. This approach is unethical and irresponsible. It is not logical to threaten us in this way.

As you know that we are only facilitator and are not responsible for medical services or outcome of medical treatment. We were always happy to discuss your medical case with clinic provider and reach to amicable solution. The medical reports you have shared with us were communicated to the clinic in Turkey and you were totally in good health.

However, please be informed that your actions are giving us no sign of positive communications. You need to stop negatively communicating immediately, for us to speak with medical provider. Moreover, I have been told to inform you that you have been publicly defaming. Both under Dutch and US anti-defamation laws this is libelous behavior.
We demand that you immediately cease and desist this libelous defaming commentary.
In case you do not comply, we reserve all the rights to take this matter to the courts in the USA, possibly including damage claims besides a cease and desist order.

Rated 5 out of 5 stars

Whole experience from booking surgery…

Whole experience from booking surgery hospital was excellent highly recommended

March 16, 2025
Unprompted review
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Reply from FlyHealth

Thank you for your positive feedback! We're delighted to hear that your experience from booking to surgery was excellent. We appreciate your recommendation.

Rated 5 out of 5 stars

Faultless

Couldn’t fault a single thing about my experience . From the level of communication from the coordinator to the care of my surgeons team
Everything was amazing
Returning again this year for my second lot of plastics and know I will be cared for

April 29, 2024
Unprompted review
FlyHealth logo

Reply from FlyHealth

Hi there,

Thank you for sharing your wonderful feedback! I'm thrilled to hear about your positive experience and the excellent care you received from the team. We're looking forward to welcoming you back this year for your next procedures!

Rated 5 out of 5 stars

Amazing experience Wendy Dean

The whole experience was amazing from organising my breast reduction and lift procedure from the beginning to the end.Dr Banu and her team at the Mediva hospital and to the team who organised my transfers with my friend Leanne nothing was too much trouble today of the team. Anill my co-ordination was brilliant and was always in hand to help where possible. I’m really elated with my results of my procedure and I will definitely be back in the future. I would recommend fly health Uk and the team to my friends and family. The k you to to Dr Banu abd the team it was brilliant and I’m so grateful to you all. 😀😀😀 THANK YOU ALL so much . I will recommend flyhealth to everyone and tell them what a great experience I had.

January 13, 2025
Unprompted review
FlyHealth logo

Reply from FlyHealth

Hi there,

Thank you for sharing your wonderful experience! I’m thrilled to hear that everything went smooth. It's great to know that you felt well-supported throughout the process and that you’re delighted with your results. Your recommendation means a lot, and I appreciate your kind words!

Rated 5 out of 5 stars

Really helpful people

Really helpful people. Did a great job- took care of me the whole time, when I needed it!

December 23, 2024
Unprompted review
FlyHealth logo

Reply from FlyHealth

Thank you for your kind words! I'm glad to hear that you had a positive experience and felt supported throughout the process.

Rated 5 out of 5 stars

Amazing service and communication

Amazing service and communication!
Hair transplant to improve hair line was definitely a success. I didn’t have a significant hair loss and hesitated for a while. After unpleasant consultations with American specialists, a friend of mine suggested I go to Istanbul for a procedure. He gave me FlyHealth contact and it was a pleasure to communicate with them and organize the trip.
Thank you!

December 20, 2023
Unprompted review
FlyHealth logo

Reply from FlyHealth

I just wanted to take a moment to say thank you so much for taking the time to write a review. Your feedback means the world to us!

We’re always striving to improve and your insights help us continue to grow and serve you better. If you have any further thoughts or suggestions, please don’t hesitate to share!

Thanks again for being an important part of our community. We truly appreciate you!

Rated 5 out of 5 stars

My second booking

This has been my second time booking with FlyHealth and I cannot fault them.
Booking was really easy and I have been given updates all the way. I was picked up from the airport and bought to my hotel. Having had time on my first day I could explore the hotel, so I knew where I would spend my time recovering.
The assistant has been great, just as expected and solved everything from getting tests organised to getting me into my hospital bedroom.
The hospital staff has been ever so helpful and supportive, just like I experienced before.
Then I have spent many days in the hotel to recover and had constant contact with the assistant, that was feeding back to the clinic. They even arranged an extra visit after I expressed some concerns in recovery, which made me feel so at ease.
Even once I returned back home, I had constant contact with the aftercare team to advise what to do and not to do and help me through my struggles at home.
Honestly cannot fault anything and would highly recommend booking with FlyHealth, it makes the whole process so much easier.

September 2, 2024
Unprompted review
FlyHealth logo

Reply from FlyHealth

Thank you so much for your trust !

Rated 5 out of 5 stars

On 06/11/24 I had gastric sleeve…

On 06/11/24 I had gastric sleeve surgery. I can honestly say, it was the best day of my life yetravellingver be able to thank Fly Health enough for making all my dreams come true. The care I received from start to finish was phenomenal. I was treated like a princess the full time I was there.
The hospital I stayed in was immaculate and the staff were brilliant.
I hand on heart do not have one single bad word to say about Fly Health or the service I received whilst in Istanbul.
As a community, we need to end the bad stigma around travelling for medical treatment, because in fact it’s the best thing I’ve ever done and I encourage anyone thinking about treatment abroad to come and do it and follow your dreams!!! Thank you Fly Health!!

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

Mommy makeover with fly Healthand Dr Banu

I arranged my surgery through Fly health and my surgeon was Dr Banu. What an A+ experience from start to finish. I had the mommy makeover, and was informed throughout my stay what was happening and what arrangements had been made for me.
Anil,was with us throughout and available to chat with 24 hours a day if required. The hotel,hospital stay was fantastic. The staff were so helpful throughout. Dr Banu and her team were so attentive and put my mind at ease with such a big operation. I was picked up from the airport and also for hospital stay. Checkups at Dr Banu's clinics were organised and I got collected from the hotel and back again. Will be returning again soon and cannot thank everyone involved enough! Thanks again!!Dianne

September 8, 2024
Unprompted review
FlyHealth logo

Reply from FlyHealth

thank you so much for your kind words.

Rated 5 out of 5 stars

Had rhinoplasty cannot fault anything…

Had rhinoplasty cannot fault anything .looked after me from start to finish .well impressed package ran like clockwork.and surgeon dr umut suadiye was brilliant and a gentleman and anil such a gentleman

September 23, 2024
Unprompted review
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Reply from FlyHealth

Thank you so much for your 5 stars

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