They were definitely helpful because I couldn't use the hotel's website since it was malfunctioning. And all other websites that offered the same hotel we wanted had higher prices. Plus, being able to... See more
Company replied
Fly Now Pay Later
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See what reviewers are saying
have used in the past and was very successful. tried to book another holiday in January and the app apparently has been having technical issues since then , i’ve tried multiple times and still hasn’t... See more
Company replied
My cousin booking his wedding for April, only 7 months away and not being able to see my family when my Dad passed away 2 years ago plus not a lot of time to save up to get flights quick this was the... See more
Company replied
This company overall has helped me visit places that I would’ve never thought I’ve been. Been using them for over a year and no issues I would recommend 10/10. You guys are the best company out right... See more
Company replied
Company details
Information provided by various external sources
Fly Now Pay Later is a friendly alternative payments company and we’re on a mission to make your booking even easier.
Contact info
33 Cannon Street, EC4M 5SB, London, United Kingdom
- support@flynowpaylater.com
- flynowpaylater.com
Really bad
Really bad, my flight was cancelled due to Fly Now Pay Later did not paid for my flight but they charged my bank account and I cannot get my money back. No flight and no money giving back.
October 8, 2022
Reply from Fly Now Pay Later
Hey there,
We're truly sorry to hear about your experience with us thus far!
We greatly value our customer satisfaction therefore, we would greatly appreciate the opportunity to resolve this situation.
Could you please contact us with more details at support@flynowpaylater.com?
Kind regards,
Support team
Reply from Fly Now Pay Later
Dear Richmond Ropero,
We truly aprecaite your review! It's great to hear positive feedback about our services from absolutely satisfied customers.
Have a lovely day!
Kind regards,
Support team
Very Helpful
October 10, 2022
Unprompted review
Reply from Fly Now Pay Later
Dear Jesus,
We're glad to hear that you find our services helpful! Thank you for the review!
Have a blessed day!
Kind regards,
Support team
Shirley was really great very helpful I'm so…
Shirley was really great very helpful I'm so pleased with the service she gave me. I have now managed to book my tickets and I'm really happy for that thank you so much Shirley
October 10, 2022
Reply from Fly Now Pay Later
Dear Davida,
We're thrilled to hear about your positive experience! It's always great to hear such positive feedback about our services. We appreciate it!
Have a great day!
Kind regards,
Support team
A 5 star rating
They were very kind and helpful with regards to my trip. I did not feel an ounce of doubt as they had been with me every step of the way.
August 28, 2022
Reply from Fly Now Pay Later
Dear Raphael,
We're abosultely stunned to hear such positive feedback! Thank you for your review!
We wish you safe travels!
Best,
Support team
No flight booked but credit agreement is in place!!!
I tried to book a flight through travelup using fly now pay later, received an email from travelup saying payment was declined and booking is not confirmed however money was deducted from my account and a credit agreement was sent to my email. Trying to contact fly now pay later and can’t reach them by any mean. Now I am unsure what to do no flight but with a credit agreement!!!
October 8, 2022
Unprompted review
Reply from Fly Now Pay Later
Dear Linda,
We're genuinely sorry to hear about this situation!
Could you please get in touch with our team with your details, if you haven't already, by emailing support@flynowpaylater.com?
We'd truly appreciate the opportunity to resolve this situation.
Kind regards,
Support team
took my deposite never gave it TravelUP
booked tickets through flynowpaylater, they never gave the money to travelup. i have tried to call them, got an automated message saying use the chat facilities on app/website. chat facility is not anywhere to be seen.
not sure what to do now
October 8, 2022
Unprompted review
Reply from Fly Now Pay Later
Dear Tony,
We're truly sorry to hear about this situation and that you experiance with us has not been excellent!
We'd truly appreciate the opportunity to investigate further and resolve this situation.
Could you please get in touch with our team with your details, if you haven't already, by emailing support@flynowpaylater.com?
Kind regards,
Support team
Great experience and great product.
What a seamless and efficient process. Very quick and all complete in no time at all. Highly recommended. Will definitely use again.
October 6, 2022
Reply from Fly Now Pay Later
Dear Mr C Leher,
We appreciate your review! It's great to hear such positive feedback about our procducts and services!
Regards,
Support team
Avoid Avoid avoid
One star is abit too nice! If you want to avoid headaches, unnecessary phone calls and emails, i suggest you avoid Fly Now Pay Later at all cost.
September 23, 2022
Unprompted review
Reply from Fly Now Pay Later
Dear Esther,
We would like to extend our sincerest apologies for your negative experience at Fly Now Pay Later.
We would like to learn more about your specific situation and make things right. A member of our team will contact you shortly to investigate your case further.
Should you have any questions please do not hesitate to contact us.
Best regards,
Support Team
Brian is very good and friendly
October 4, 2022
Reply from Fly Now Pay Later
Dear Mrs Gifty Sowah Okoe,
We're glad to hear that you had such a positive experiance! Thank you for your review!
Best regards,
Support team
Amazing ❤️ thank you
October 3, 2022
Reply from Fly Now Pay Later
Dear Mr Luan Cristian Machado Rode,
We truly appreciate your review! We're always thrilled about positive feedback!
Kind regards,
Support team
Very nice and help to much people in…
Very nice and help to much people in any inconvenience.
January 11, 2022
Unprompted review
Reply from Fly Now Pay Later
Dear Angela Vargas,
Thank you for your review! We're happy to hear that you're satisfied with your experiance.
Best regards,
Support team
App was slow ..couldn't use it ..kept…
App was slow ..couldn't use it ..kept repeating the same questions.
Website was slow.. when card was finally accepted page went back to the beginning to start again. Could have easily made a new application and payment for the same flight
September 30, 2022
Reply from Fly Now Pay Later
Dear Mr Patrick Quarshie,
Thank you for sharing your feedback.
Please could you contact us at support@flynowpaylater.com with your details?
We would like to take the opportunity to investigate your feedback further.
Kind regards,
Support Team
Exceptional Service
Brilliant service especially by Mariami who assisted me when my account wouldn’t work and kept in contact throughout.
Top Helpful Service
September 30, 2022
Unprompted review
Reply from Fly Now Pay Later
Dear Mani,
We truly appreciate your review! It's great to hear that you received such stellar assistance.
Kind regards,
Support team
Flights
Update:
I had some issues before with flight tickets not being sent and the refund, but they did their best to solve the issue, I got my deposit and in the end, I booked flights and every thing went smoothly.
September 29, 2022
Unprompted review
Reply from Fly Now Pay Later
Dear Hagar Saleh,
We are truly sorry to hear about your negative experience with us.
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this immediately.
If you give us a chance, we intend to make this right and hope you will allow us to speak with you to discuss the situation.
Please could you contact us at support@flynowpaylater.com with your details?
We would like to take the opportunity to investigate your feedback further.
Yours sincerely,
Support team
Reply from Fly Now Pay Later
Dear Ioana Mache,
We truly appreciate your review! It's always amazing to hear such positive feedback.
Kind regards,
Support team
Easy!
Easy!
Very easy to navigate, very clear and concise interface. No troubles at all.
September 25, 2022
Reply from Fly Now Pay Later
Dear Ai Ay,
We're happy to hear that you find our app easy to use and navigate. We genuinely appreciate your review!
Best regards,
Support team
They punish you for paying your bill
I booked with them took my flight paid off the trip early, got email thanking me and letting me know I was able to book another whenever I wanted. Went to book another trip for them to tell me I was denied, so the thanks I get for paying my payments on time and then paying off early was them taking away the credit they gave. Wow what a great company and a great way to do business.
September 26, 2022
Unprompted review
Reply from Fly Now Pay Later
Dear Amanda Lanning,
We are genuinely sorry to hear about your negative experience with us.
Please could you contact us at support@flynowpaylater.com with your details?
We would like to take the opportunity to investigate your feedback further.
Regards,
Support team
Reply from Fly Now Pay Later
Dear Chris Gambino,
We are sorry to hear about your negative experience with us.
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this immediately.
Please could you contact us at support@flynowpaylater.com with your details?
We would like to take the opportunity to investigate your feedback further.
Kind regards,
Support team
I have had a credit agreement sent to…
I have had a credit agreement sent to me and money taken from my account, however I am yet to receive the flight details or tickets and have had no email confirmation. Customer service unhelpful, I have now been waiting a week for a response.
September 16, 2022
Unprompted review
Reply from Fly Now Pay Later
Dear Thomas Reed,
We are truly sorry to hear about your negative experience with us.
Please could you contact us at support@flynowpaylater.com with your details?
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this immediately.
Best,
Support team
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