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See what reviewers are saying

Rated 1 out of 5 stars

⚠️ Beware of this fraud travel agency– this company is a complete scam and they pretended to be Airlines. I booked a flight through them 2 months ago and they took my credit card details, but c... See more

Company replied

Rated 5 out of 5 stars

Shea came through with a desperate, last minute same day one way ticket during one of the busiest travel weeks after spending hours trying airlines and sites claiming to be checking literally hundreds... See more

Company replied

Rated 5 out of 5 stars

I had a great experience working with Kate Smith. She helped me book flights to two different places, arranged hotel rooms at both locations, and set up a car rental where I could pick up the car at... See more

Company replied

Rated 5 out of 5 stars

There was no waiting for assistance. Moreover, this representative l, Roger Head, addressed this situation professionally and very effectively. Our travel credits are soon to expire. My husband's surg... See more

Company replied

Company details

  1. Travel Agency

Written by the company

Who we are? ‘FlySky9’ is a Travel Management Company located in Dallas Texas (USA). It is Founded by our CEO who is an Alumni of Harvard Business School. Our company has tied up with Travel Experts who are Smart, Innovative with over 10 years of Travel management knowledge and experience across globe. Mission Statement: To become the leading innovative and specialized travel management company by providing exceptional Travel experience to our customers. Vision: The world is one family, Our Vision is to ensure you, your friends & families travel safely and cost effectively with limitless connectivity and limitless possibilities. Core Values: Customer Experience | Trust | Professionalism | Reliability


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

156 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jenny is great

July 9, 2024
Unprompted review
Flysky9 logo

Reply from Flysky9

Dear Denise,

Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and your feedback inspires our team to continue providing exceptional service.

We look forward to serving you again in the future!

Best regards,
Flysky9

Rated 5 out of 5 stars

Nice man Ronnie

Nice man Ronnie - very patient and helpful!

July 6, 2024
Unprompted review
Flysky9 logo

Reply from Flysky9

Dear Pressman,

Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and your feedback inspires our team to continue providing exceptional service.

We look forward to serving you again in the future!

Best regards,
Flysky9

Rated 5 out of 5 stars

Support

He’s very patient and answered all my questions in a very courteous way

July 4, 2024
Unprompted review
Flysky9 logo

Reply from Flysky9

Dear Chan,

Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and your feedback inspires our team to continue providing exceptional service.

We look forward to serving you again in the future!

Best regards,
Flysky9

Rated 5 out of 5 stars

professional Service

amazing service

June 21, 2024
Unprompted review
Flysky9 logo

Reply from Flysky9

Dear Will,

Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and your feedback inspires our team to continue providing exceptional service.

We look forward to serving you again in the future!

Best regards,
Flysky9

Rated 1 out of 5 stars

ZERO STARS FOR THIS FRAUDULENT AND…

ZERO STARS FOR THIS FRAUDULENT AND UNETHICAL COMPANY - BEWARE!!
They scoop up all numbers one digit removed from genuine airline phone numbers, misrepresent themselves as being airline representatives and charge ridiculous fees to people in stressed/vulnerable states.
All of the 5-star reviews here are fake - you only need to read the tone and language of these flowery reviews to realize that they are fabrications. Any company with only 1* and 5* reviews is highly suspect - that is simply not a realistic spread of ratings for any genuine company.
Please do yourself a favor and avoid these scammers like the plague!

May 15, 2024
Unprompted review
Flysky9 logo

Reply from Flysky9

Dear,

Thank you for sharing your feedback with us. We are truly sorry to hear that your experience did not meet your expectations. We strive to provide the best service possible, and we regret that we fell short in your case.

To better understand what happened and to ensure we address your concerns effectively, could you please provide us with more details about your experience? Your insights are invaluable in helping us improve our services.

Thank you for your patience, and we hope to resolve this matter to your satisfaction.

Best regards,
Flysky9

Rated 1 out of 5 stars

Total scam.

May 13, 2024
Unprompted review
Flysky9 logo

Reply from Flysky9

Dear,

Thank you for sharing your feedback with us. We are truly sorry to hear that your experience did not meet your expectations. We strive to provide the best service possible, and we regret that we fell short in your case.

To better understand what happened and to ensure we address your concerns effectively, could you please provide us with more details about your experience? Your insights are invaluable in helping us improve our services.

Thank you for your patience, and we hope to resolve this matter to your satisfaction.

Best regards,
Flysky9

Rated 5 out of 5 stars

We were very impressed with Steven…

We were very impressed with Steven After speaking with him he called us back because he found a better deal for us.

May 7, 2024
Unprompted review
Flysky9 logo

Reply from Flysky9

Dear Lind,

Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and your feedback inspires our team to continue providing exceptional service.

We look forward to serving you again in the future!

Best regards,
Flysky9

Rated 1 out of 5 stars

SCAM.

SCAM.

Pays tons for SEO to get phone numbers listed on the search engines (which the real airlines so successfully hide), claims to be the airline youre calling in their automated bumper, then tries to charge you hundreds more than the airline would.

0 Stars would still be too generous, you're criminals hiding behind a thin contract and absolutely no morals. Quit and contribute something to society instead of scamming for a living, you utter slime.

February 20, 2024
Unprompted review
Flysky9 logo

Reply from Flysky9

Dear Gratz,

Thank you for sharing your feedback with us. We are truly sorry to hear that your experience did not meet your expectations. We strive to provide the best service possible, and we regret that we fell short in your case.

To better understand what happened and to ensure we address your concerns effectively, could you please provide us with more details about your experience? Your insights are invaluable in helping us improve our services.

Thank you for your patience, and we hope to resolve this matter to your satisfaction.

Best regards,
Flysky9

Rated 5 out of 5 stars

Shea is very helpful and kind I booked…

Shea is very helpful and kind I booked a trip thru priceline and want to make a lastminute change but could'nt find my confirmation or any details with southwest she helped me to contact my travel agent but my bad luck No response from their end and i could not make the changes but I will surely recommend shea for your travel and she is my only person to plan any travel in future for sure.Thank you shea

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

From the start of the call to the…

From the start of the call to the satisfaction of the end of the call,
Addie Brown took ownership of my situation/ request and proved to be simply the best.
A great customer service associate, another reason I/ we only choose Delta and American Express

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

With the prediction of snow on the…

With the prediction of snow on the morning of Feb 12 and our flight already being delayed we decided to rebook our flight. Instead of going tues to tues we wanted to change to Wed to Wed. Called Delta and here the process started. Addie Brown was very patient explaining to me the process and cost involved in changing my reservation. He even was able to change the couple we are going with reservation also. Not the best using the computer and when I asked him to repeat what I had to do he was very clear and patient.

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you so much for your assistance…

Thank you so much for your assistance it made it very easy I just pray everything turns out okay during his trip. Update. He made it safe, and with the extra help you assigned for him I couldn't of asked for anything better. We'll definitely be using you're services again!

February 9, 2024
Unprompted review
Rated 1 out of 5 stars

called jetblue, got flysky9?

called jetblue, got flysky9. didnt ask for or want their assistance. they charged 197.76 for booking the flight that we thought jetblue was booking for us. im seeing this has happened with delta, and american too.

December 29, 2023
Unprompted review
Rated 1 out of 5 stars

FlySky 9 is a total scam

FlySky 9 is a total scam. They pay for a lot of money SEO for phone numbers that are similar to the major airlines but are not exactly the same. The representative that my mom spoke to NEVER mentioned that he was from a third party and lied about the flight that he was booking my mom on. When she called them they promised to refund the booking fee but did not. They claim to be travel agents, which they may also do, but mainly they are super shady. AVOID AT ALL COSTS.

November 26, 2023
Unprompted review
Rated 1 out of 5 stars

Phishing

My friend called Delta airlines and booked a ticket. Later she notices a charge from FLYSKY9 for service!!!
She had unknowing been switched to FLYSKY9!!!!
How is this possible? We reported the scam to the credit card. Watch out when calling an airline!

August 22, 2023
Unprompted review
Flysky9 logo

Reply from Flysky9

Dear Customer,

Please note that we always send all the information on an email with FLYSKY9 LOGO and other details before charging the card. Only when the customer authorizes the charges, we go ahead and charge the card.

For further investigation, please share your booking number for details

Team Flysky9

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