⚠️ Beware of this fraud travel agency– this company is a complete scam and they pretended to be Airlines. I booked a flight through them 2 months ago and they took my credit card details, but c... See more
Company replied
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See what reviewers are saying
Shea came through with a desperate, last minute same day one way ticket during one of the busiest travel weeks after spending hours trying airlines and sites claiming to be checking literally hundreds... See more
Company replied
I had a great experience working with Kate Smith. She helped me book flights to two different places, arranged hotel rooms at both locations, and set up a car rental where I could pick up the car at... See more
Company replied
There was no waiting for assistance. Moreover, this representative l, Roger Head, addressed this situation professionally and very effectively. Our travel credits are soon to expire. My husband's surg... See more
Company replied
Company details
Written by the company
Who we are? ‘FlySky9’ is a Travel Management Company located in Dallas Texas (USA). It is Founded by our CEO who is an Alumni of Harvard Business School. Our company has tied up with Travel Experts who are Smart, Innovative with over 10 years of Travel management knowledge and experience across globe. Mission Statement: To become the leading innovative and specialized travel management company by providing exceptional Travel experience to our customers. Vision: The world is one family, Our Vision is to ensure you, your friends & families travel safely and cost effectively with limitless connectivity and limitless possibilities. Core Values: Customer Experience | Trust | Professionalism | Reliability
Contact info
75035-3185, Dallas, United States
- admin@flysky9.com
- flysky9.com
4.5
Excellent
156 reviews
Replied to 50% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sheldon was incredibly helpful in…
Sheldon was incredibly helpful in getting me the information I needed even though I had called the wrong place.
Went above and beyond for someone dialing a wrong number.
You don't see that very much.
March 22, 2023
Unprompted review
Sheldon was AMAZING
Sheldon was AMAZING! His customer service was top notch - all of my questions were answered. He took excellent care of everything that I needed. Thank you Sheldon. We need more people like you in customer service..
March 21, 2023
Unprompted review
Jacob has been the absolute best
Jacob has been the absolute best. He continues to serve excellence customer service. It I could give him more than 5 stars I definitely would!!
February 2, 2023
Unprompted review
Double thumbs up
I was very impressed with Jacob. He provided me with exceptional service, he was patient, methodical and incredibly resourceful. He was very patient and professional though the whole process. I will definitely recommend him to others and I have no doubt that I will engage his services and that of flysky9 again.
October 28, 2022
Unprompted review
This was my first experience with Jacob…
This was my first experience with Jacob and it will not be my last. I very much enjoyed working with him and remain impressed at his ability to see around corners, ask the right questions and propose helpful answers to complicated travel questions/situations.
He is a genuine professional.
August 10, 2022
Unprompted review
Patient & Kind!
Jacob was very patient and kind assisting me with my reservations. Being an unseasoned traveler it meant a lot to me that he didn't get annoyed by my repetitive questions. He exemplifies what excellent customer service is.
Thank you!
August 4, 2022
multiple international flights/classes
The timings of multiple international flights and flexibility in our choices of classes was handled perfectly. Thank you.
August 3, 2022
Unprompted review
Feedback for Expedia support
Jacob has been amazing personality and has great patience solving pur problem. I have never seen a customer support who exhibited that level of calmness. He did come out with great options which worked pretty well for my vacation plans. Being a software professional, I see Jacob as a great asset for your company and would like to connect to him for future deals too.On the otherhand, I must say that the rest 3 reoresentatives were terrible in handling the stuff.
March 9, 2022
Unprompted review
Reply from Flysky9
Thank you so much for your kind words and being a a great customer. we look forward to serve you more in future.
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