Fly With Class Reviews 

568
•
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Extremely traumatic experience.... please stay as far away from this agency as possible... they are predatory crooks taking advantage of old dysfunctional people. They charged me $1,400. for changing... See more

Rated 2 out of 5 stars

Completely will f u over ! Agent told me to drive 3 hours tp get to LAX which by uber costs $300 US dollars ! I have been contacting them for a week to change my flight “ ill check back with u tomorro... See more

Rated 1 out of 5 stars

Extremely Poor Customer Service and Ridiculous Prices. I submitted an online query and received an email next day with just 1 flight option which was not even on the days I wanted to fly. Then inst... See more

Company replied

Rated 1 out of 5 stars

Dealt with Alexandra and Richard. Neither took any notice of my request for flights, Richard send emails saying I had not respopnded to him which was incorrect. Alexandra sent a quote but then never... See more

Company details

  1. Travel Agency

Written by the company

The flights you want at the prices you want. Specializing in Business and First Class airfare, and luxury travel packages at affordable rates.


Contact info

1.9

Poor

TrustScore 2 out of 5

568 reviews

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1.9

All reviews

(568)

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Rated 1 out of 5 stars

Impossible to get any service

Dealt with Alexandra and Richard. Neither took any notice of my request for flights, Richard send emails saying I had not respopnded to him which was incorrect. Alexandra sent a quote but then never replied again. Neither Richard nor Alexandra were available by phone and never returned any calls.
This is an ametaur bunch of turkeys and I do not recommend anyone deal with them

May 12, 2022
Unprompted review
Rated 1 out of 5 stars

No class at all

No class at all. I booked in 2019 return business class flights Brisbane to Paris. My agent was Kelly, very nice to deal with. When covid hit she said over 2 years in writing that they would honour the booking and rebook us on the same route and airline as soon as it was back up running. Kelly leaves I’m told to contact Sol no response to 7 phone calls and numerous emails. Don’t trust them.

April 24, 2022
Unprompted review
Rated 1 out of 5 stars

UNACCEPTABLE BUSINESS PRACTICE

Had a flight 2 tkts from Denver to Frankfurt issued Dec/2019 for $6,379 and due to covid trip canceled. Try to use the credit and were informed that they would not give me any credit since two years from issuance of the tkt had elapsed. It is not acceptable that no credit can be used when everyone knows that from 2019 until now most countries were limited to visit.

April 5, 2022
Unprompted review
Fly With Class logo

Reply from Fly With Class

Hi Norton, we deeply apologize for the inconvenience you have experienced and would like to help rectify any issues you may have faced. Due to the pandemic, we had a difficult time getting into contact with our flight partners and airline, especially for international flights. We have been able to address these issues and would love to offer you your credit as well as extra credit for your next flight. We’ll be reaching out via email to discuss options and ensure you have everything needed to walk away satisfied with your experience. Again, we deeply apologize for what you’ve experienced.

Rated 5 out of 5 stars

A pleasant surprise

From my first contact with Fly with class communication was excellent and questions answered efficiently. Seat selection was great and the airlines selected for my long flight were more than satisfactory. I would recommend this company.

April 3, 2022
Rated 5 out of 5 stars

Alexandra has been an absolute legend

Alexandra has been an absolute legend! I put in an online enquiry late one night and then woke up in the morning to a great option at very reasonable price. I was hesitant at first so did more homework and saw some bad reviews for "I only fly first class". Quickly realised that they are a totally different business so proceeded with Alexandra and made the transfer. E-Tickets and access to the airline's website to manage our booking all now received and looking forward to our flight. Thanks Alexandra. Will certainly be using you again.

March 24, 2022
Rated 4 out of 5 stars

I was nervous ….. no need

I was nervous paying so much money to a company I hadn’t heard of. No need. Alexandra was great, kept coming up with new itineraries to match our needs and all at a fantastic price. I’ll never book direct with the airline again. Thanks Fly With Class

March 1, 2022
Rated 5 out of 5 stars

Alexandra came through once again

Alexandra came through once again. We had to cancel a trip to Australia and Polynesia 2 years ago due. to Covid. We were unable to obtain refunds and were concerned that our time-limited credits would no longer be valid. We contacted Sol and Alexandra who were very responsive. Alexandra assured us that our credits were still valid and arranged a new trip for us to Australia at a very attractive price and in a very short time frame. She was always responsive, helpful and effective. Who could ask for more? We will continue to use Fly with Class and Alexandra for our frequent and future trips.

February 18, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend. I worked with Richard twice last year. He was very helpful and efficient and he went above and beyond to get me the best deals.

February 17, 2022
Unprompted review
Rated 1 out of 5 stars

Extremely Poor Customer Service

Extremely Poor Customer Service and Ridiculous Prices.
I submitted an online query and received an email next day with just 1 flight option which was not even on the days I wanted to fly. Then instead of calling me I had to get into back and forth email saga with Alexandra (sales rep) eventually realising that the prices quotes are almost the same that I would get if I booked with the airline directly. Then why would I bother contacting this company ?? When I questioned this Alexandra just stopped responding to emails. DONT WASTE YOUR TIME

February 13, 2022
Unprompted review
Fly With Class logo

Reply from Fly With Class

Hillary We are truly sorry that we could not offer you 70% off your inquiry to Mumbai India. We have many international routes that we book daily with up to A 70% Discount off the published fares.

Rated 5 out of 5 stars

Very responsive!

Our family has been using Fly With Class for all of or international travel for the last 6 years and found them to be very responsive, honest and most efficient, even in these busy travel times. We highly recommend them for being our only choice when traveling.

February 10, 2022
Unprompted review
Rated 5 out of 5 stars

Fly With Class saved our bacon

Richard stuck with us as change after change was forced to our plans. We ended up getting all we needed at very short notice. Such a relief to have excellent Bus/First seats to "escape" our covid quarantine in Peru.

January 13, 2022
Unprompted review

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