They collected and delivered car back at times I was told, kept me informed throughout repairs, any time I spoke to them on the phone they were very helpful and friendly as were the staff who collect... See more
Location
Switch locationUnit 201 Axcess 10 Estate, Bentley Road South, WS10 8LQ Walsall, GB
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See what reviewers are saying
Just delivered my car from the repair garage and can honestly say what a fantastic job FMG Repair Services have done to my VW Golf. The repair has been completed to such a high standard you could no... See more
Well a lot to say but will keep it short and simple, their staff are well trained on how to lie to their customers and not enough money invested on their system as the system is showing NEXT WEEK NE... See more
They collected our car when the said they would, they dropped off a courtesy car, they delivered the car back to us when it had been repaired and collected the courtesy car. All with good communicatio... See more
Company details
Written by the company
Dealing with over 4,000 repair incidents per week. FMG Repair Services is the leading and largest, comprehensive automotive repairer in the UK. With 70 equipped Repair Centres nationwide, Mobile Repair, Glass Repair and Replacement service FMG Repair Services boasts one of the broadest range of repair solutions and services in the industry today.
Contact info
Unit 201 Axcess 10 Estate, Bentley Road South, WS10 8LQ, Walsall, United Kingdom
- 03445 444121
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Excellent service
Excellent service picked car up and brought it back had it cleaned as well must say they are an excellent company excellent repair job done kept me in the loop as what was going on yes I defo recommend this company

Reply from FMG Repair Services - Birmingham
Terrible communication from start to…
Terrible communication from start to finish. Multiple broken delivery promises including wife taking a wasted day off work to take a delivery that didn't materialise. Car was also returned with a flat tyre.
The actual repair is great though 🙄
Accident repair
Had my car back today after having it repaired by FMG, they did a great job.
Thankyou

Reply from FMG Repair Services - Birmingham
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