FMG Repair Services Reviews 2,409

From pick up to return great repair and valet service even put 90 per cent charge in my battery first class service many thanks P Mason. Birmingham branch

Ilkeston have done a Very good repair and good communication

Absolutely 1st class repair and excellent response from all employees at the Hull Branch.
Everything was done perfectly and on time, would recommend to anybody.

Great communication and super friendly service together with a quick repair. Jay in particular is so helpful and willing to go the extra mile. Highly recommended repairers and staff. Top banana Jay :)

Got my car back today from the Exeter garage near airport after going in through my insurance due to an accident and it looks good as new I couldn't be happier as I absolutely love my car. The people I dealt with were friendly and communication was great from start to finish.

Professional
Polite, courteous people. Couldn't fault it. Abd the cars good too

My car was repaired at the Ilkeston branch and I am extremely happy with the first class repair that was done.
The reception staff were really helpful and very pleasant.
The assessor that dealt with my vehicle explained everything that had been done.
I would highly recommend this garage

This was my first experience of having an accident. My Tesco car insurer uses FMG Ilkeston as one of its garages for repairs. The whole procedure from the start with the breakdown collection of my car to the FMG garage in Ilkeston went straight forward and the regular communication between the garage and myself by email kept me informed every step of the way My car is now back from the garage and all the work has been done . Looks good .

Excellent work really friendly staff

Good communication and high quality of repair . I am happy 😊. Can’t recommend enough .
Great job falkirk FMG

Excellent service and repairs following an accident and insurance claim. FMG Hull were the insurers approved garage and I received updated throughout from a friendly/helpful service team. Very happy with my vehicle repairs too.

great service, lady at the desk really helpful and kind and the technician that spoke to me really friendly even spoke to me about my car that i didn’t even know so thank you!

The service was good, and the repairs were of a high-quality, unfortunately, the courtesy car was not sufficient for my needs as they only have very small cars. Other than that, a good friendly service would have no problems using these again.

Communication and the repair has been first class. I would have no hesitation in recommending these guys to anybody

FMG (Grantham) contacted me within hours of my accident reporting and arranged to collect the vehicle 2 days later. Courtesy car provided and delivered by a very friendly man. Repairs completed to a high standard. FMG contacted me at every stage of the repair to update me. Vehicle returned and very happy with the repairs. Would certainly recommend to others.

Super efficient . Staff are proactive and friendly. Jade called with regular updates and I had clear information on what was happening. Excellent !
Don’t seem to be able to show the location, so adding a BIG Thankyou to Grantham team.

It was a great experience and their communication was excellent. Great job and I will certainly recommend them to others.

I am very happy with FMG and would love to use them again myself if they took on private work.

My car was sent to FMG by my insurer after a damaged front end. I hadnt heard of them, but they had positive reviews online so that was reassuring. I am very particular about my cars, especially as this one has 3 stage pearl paint, which is notoriously difficult to match.

From the start their service was excellent. They collected the car, provided a courtesy car, and called after inspecting the damage. The technician clearly knew what he was talking about and even raised the 3-stage pearl paint himself, which immediately put me at ease.

Their communication was great throughout. Although the repair took around three months due to some parts coming from Japan, I was sent text updates every few days, which really was a nice touch.

When the car was ready to be collected there was snow on the ground. And when I said I would have to delay until after the snow cleared (because it is a rear wheel drive sports car) they then offered to trailer it to my house. The whole car had been cleaned once repaired which again was a really nice touch, showing that they care about the customer.

The quality of the work was fantastic. The paint match is spot on, despite the bumper also being a very complex three-colour finish. On closer inspection even the small details impressed me, such as them drilling out an old snapped headlight bolt that could easily have been left.

The work comes with a one year warranty, and if I ever need any bodywork done again (although fingers crossed I wont!), FMG will be my first choice.

Absolutely rubbish service, lost the bumper they took off ! Left the sensor cables in puddles then said the sensors are not working. Please avoid this company, they are totally incompetent with a lack of care

Can't praise FMG Accrington enough! Handled my repairs to my Toyota Yaris professionally and swiftly. Knowledgeable, helpful and friendly staff nothing is too much trouble. Carried out my repairs to high standard and even valeted my car! From start to finish I can't fault them at all- was kept up to date at each stage! Highly recommend them. AR