Fogpod Reviews 81

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I've used Fogpod everywhere for many many years, its even my legal name. Then this company starts up and dms me very unprofessionally and say they want my name on social media, I said no and they thre... See more

Rated 5 out of 5 stars

Just received my fogpod mini which I purchased for my wife. Great wee item which works a lot better than I thought. Fantastic for sanitising al those hard to react areas, computer keyboard, books, t... See more

Rated 5 out of 5 stars

Great item everyone should have a fogpod love mine so easy to use better than hand sanitiser easier to carry Also the doggy cologne sprays are amazing use on my dogs n there coats are amazing Cus... See more

Rated 5 out of 5 stars

I purchased this handy little device before Christmas and was amazing for small office spaces, as in your own desk, keyboard, mouse and phone! Even for everyday use such as car keys, phones and even i... See more

Company details

  1. Appliance Store

Written by the company

Revolutionise the way you sanitise and change the way you protect yourself. Decontamination fogging in the palm of your hand with our 100% natural, alcohol & chemical free solution.


Contact info

3.5

Average

TrustScore 3.5 out of 5

81 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Genius idea....not fit for purpose -see update!

* Update - the morning after I left my review fog pod called me to apologise for the fog pods leaking and offered either a full refund or to send out the fog pod gold as a replacement to try. As I said I loved the idea so I agreed to try the replacement in the hope that they were better. As promised they arrived the following day. I’ve waited a week before updating this review to fully test them and we have had no leaks! Really happy with these ones, the lady couldn’t have been more helpful and apologised that my message hadn’t been answered. So I’m now going to change my rating to what I feel these are due!

Genius idea, I love the idea! Unfortunately I bought one each for myself and my husband to carry in our pockets which being the size they are is what I presumed they were for. They are not fit for purpose for this though as they leak unless kept upright. I did let the company know but had no response. A very expensive mistake to make as they are now no use to us.

January 17, 2021
Unprompted review
Rated 5 out of 5 stars

Get a fogpod now

Great item everyone should have a fogpod love mine so easy to use better than hand sanitiser easier to carry
Also the doggy cologne sprays are amazing use on my dogs n there coats are amazing
Customer service is fantastic
Don't buy hand sanitiser buy fogpod

January 14, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant service, brilliant product

I heard about FogPod through a friend and I was instantly impressed by the product. I am so happy with my recent order that on the day of arrival I have placed another order to get starter kits for the rest of the family and even trying some of the skin products. The website is easy to use and the prices are very reasonable. The product itself is great quality and I take it out everywhere. Super service and helpful staff. Many thanks to Steve and the team at FogPod!

January 13, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service & Quality

I purchased this handy little device before Christmas and was amazing for small office spaces, as in your own desk, keyboard, mouse and phone! Even for everyday use such as car keys, phones and even in your car, it was extremely versatile. The liquid solution seems to last for a long time which is a massive bonus, giving maximum coverage of the cleaning. I must also mention, my first Pod stopped working all of a sudden. I messaged the team on Instagram and there was absolutely no qualms in replacing the product and within in two day time frame! I am absolutely thrilled with the overall service and quality.

January 10, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant and effective!

This piece of equipment is so effective and essential for a frequent gym user like myself. A lot of the time I forget to sanitise equipment! So for me this is essential when attending the gym, I never forgot to sanitise before and after use to keep myself and others safe! It’s just a click of button so no time wasted finding wipes around the gym is needed! Delivery was very prompt and the packaging was professional! Thanks again guys.

January 6, 2021
Unprompted review
Rated 5 out of 5 stars

Couldn't recommend this product more

Couldn't recommend this product more

After purchasing my fogpod 2 months ago it been one of the best choices I've made. My skin is fairly sensitive and when it comes to using hand sanitiser it irritates my skin, but with this water-based solution, I no longer have to worry about this. I've even gifted a fogpod to my mum and she uses it more than me now! The customer service at fogpod is excellent and have answered any query I have had promptly and sufficiently.

Would recommend FogPod to anyone who wants to protect themselves from nasty germs and COVID-19

January 6, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service.

I can’t review the product yet because the item has not arrived but I can review the service. I was informed they couldn’t get it to me before Christmas but I could have a full refund or choose to wait for it. I have subsequently been contacted with an apology, given an exact date of arrival, a complimentary FogPod and additional sanitisation fluids. Given the delays everyone faces at Christmas, the response has been excellent.

January 5, 2021
Rated 1 out of 5 stars

Do not buy

Very flimsy, leaked liquid on first use, and plastic top connectors snapped within 48 hours

January 4, 2021
Fogpod logo

Reply from Fogpod

Dear Edward,
We are sorry that you don't like your product and that you didn't reach out to us to resolve the problem in the first instance. Please feel free to reach out to us directly via email if you would like to discuss this further.
As you will see from other customer reviews, we strive to resolve any customer queries as quickly as possible.
Thank you.
Sarah
FogPod
info@fogpod.co.uk.

Rated 5 out of 5 stars

The best company

I can honestly say I've never had better service from a company. It's a horrific time for all with Christmas thrown into the mix.

Even with an issue (totally out of the companies control) my order arrived next day. I love it. I use it every day on my children. This is a must have product. Shop small. Support small

January 3, 2021
Unprompted review
Rated 5 out of 5 stars

Pod arrived quickly and was nicely…

Pod arrived quickly and was nicely packaged. The pod was really easy to set up and simple to use. I love the fact that it is such a straightforward product without any unnecessary extras to complicate it. Also like the neat and compact design

January 3, 2021
Rated 5 out of 5 stars

LOVE LOVE LOVE !!

Love this company, I have very sensitive skin and I’ve the tanning solution has been great for it, it came really fast and the process was easy as I was emailed updates. Will be recommending to friends and family!!

December 19, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent item

Excellent item. Got this for my parents after they had been very poorly with covid. They find it really useful

December 16, 2020
Rated 5 out of 5 stars

Easy to use

Easy to use. Bought one for my parents as well. Fits into pocket and discret to use. Great for work.
Getting lots of use out of it. Did leak a little when turned on its side. Put tape around it. Still happy with purchase.

December 11, 2020

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look