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Rated 2 out of 5 stars

Foley does the bare minimum to keep you in compliance. Often trying to sell you things you can do yourself for free. The departments internally don't communicate with each other, you have a plan you p... See more

Rated 1 out of 5 stars

To be straightforward: Michael is a bully. He uses scare tactics to pressure people into paying $1,000 for something I completed absolutely free of charge. After I told him not to contact me again,... See more

Rated 5 out of 5 stars

Karly has been an amazing resource from start to finish. I could not ask for better. She always has a timely, thorough answer to any question including the how AND the why. She also sends important... See more

Rated 4 out of 5 stars

Nothing is perfect and Foley's system does have some room for improvement but they are improving in small steps. What makes the difference is having someone that will respond to issues and get things... See more

Company details

  1. Transportation Service

Information provided by various external sources

What happens when you pair robust DOT applicant tracking with automated screening and compliance? You get the only system that provides a comprehensive solution for hiring and managing your CDL drivers.


Contact info

2.9

Average

TrustScore 3 out of 5

1K reviews

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Rated 5 out of 5 stars

Karly Mulligan has been instumental in…

Karly Mulligan has been instumental in our quest to compliance. She is innovative, Quick to respond and flexible to handle anything we could throw at her. We would not be where we are today without her guidance,and assistance.

April 21, 2022
Unprompted review
Rated 5 out of 5 stars

Karly Mulligan has been exceptional

Karly Mulligan has been responsive and helpful throughout my endeavor to set up our account and implement drug testing. She has been pleasant, patient, and professional. We greatly appreciate the services she has provided our agency thus far.

April 20, 2022
Unprompted review
Rated 5 out of 5 stars

I hope Foley knows what an asset they…

I hope Foley knows what an asset they have with Karly Mulligan! No one likes being the New Gal on the Block! She's been an amazing resource for one of the 924 bullets I've dodged! Thanks Karly!! You are so very appreciated!

April 20, 2022
Unprompted review
Rated 5 out of 5 stars

Karly Mulligan has been so helpful!

Karly Mulligan is an excellent account rep. She resolved my issue quickly and was extremely responsive with emails. I will absolutely contact her again. She is a great resource!

April 19, 2022
Unprompted review
Rated 5 out of 5 stars

Karly Mulligan has been so very…

Karly Mulligan has been so very helpful. I was missing documents on a few people and had forgotten to get them for our account. I love that she followed up to remind me. I only communicated with her via email but she seems so positive. Thank you Karly for your patience with this matter. Kudos to you!!!!

April 19, 2022
Unprompted review
Rated 5 out of 5 stars

Karly Mulligan was very helpful

Karly Mulligan was the only person at Foley that got the ball rolling on one of the noncompliant files we had in our notifications. I am grateful that Karly Mulligan was able to help me when others at Foley Services brushed it off.

April 6, 2022
Unprompted review
Rated 5 out of 5 stars

Professional and Responsive

Professional and Responsive! Karly promptly answered my questions and helped steer me clear of harmful spam emails posing as the DOT. Thank you Karly!

March 31, 2022
Unprompted review
Rated 5 out of 5 stars

Foley Services, they have your back !

Our company has used Foley Services for over five years. We experienced a slow service in the past and were considering looking for a new provider. Then we received a new account manager, Karly Mulligan. And since that point, we've had nothing but excellent service and quick response to our needs. I would recommend using Foley to other carriers and strongly suggest taking a good look into all of their Value Added Services. It truly is a relief knowing Foley is there is to keep us in compliance. And the Foley portal is user friendly and a one-stop shopping for all our company DOT needs.

March 23, 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service! Karly Mulligan has helped me every step of the way with all my issues, whether it's getting on too the site, explaining every thing I need to do to be in compliance and what ever else comes. She is always very patient with me. Thank you Karly!

March 22, 2022
Unprompted review
Rated 5 out of 5 stars

Jessy is a God send

Jessy has been a true god-send to us here at Taylor'd RoadRunners. She is extremely knowledgeable, very prompt with her responses and return calls and always so willing to go above and beyond to assist and support us in anyway she can. A true exemplary and asset to Foley! Please whoever her leader os give her a raise she truly deserves it!!

Sincerely.
The Taylors

March 3, 2022
Unprompted review
Rated 5 out of 5 stars

Karly Mulligan

Karly Mulligan did a great job for us. She got us set up in record timing and has been very responsive to all of our questions.

January 26, 2022
Unprompted review
Rated 1 out of 5 stars

All the good reviews HAVE TO BE LIES

All the good reviews HAVE TO BE LIES! I signed up for this service truly hoping they would handle my consortium needs. They over charged me initially, finally got that refunded. Then literally they DID NOTHING. Charged me $800. I ended up doing my own pre emp screening, MVR etc. I literally got NOTHING for this money. So here I am RIGHT NOW on hold trying to cancel my account. I have spoken to FOUR reps, all who keep transferring me and tossing me around. Been on hold for over an hour. Foley- if you think I’m just gonna get tired of listening to this ANNOYING hold music and won’t follow this through and cancel, you’re DEAD WRONG. I will get this account canceled and refunded if it’s the last thing I do!!

January 24, 2022
Unprompted review
Foley  logo

Reply from Foley

We're so sorry to hear about the frustrations you've experienced with your Foley programs. We reviewed your account and it looks like your Clearinghouse pre-employment query and e-learning were both successfully completed, but that we haven't been able to complete your pre-employment screening or MVR due to a missing affidavit. While we understand it's frustrating, there are certain consents we must obtain prior to running any type of background check to comply with federal regulations.

Again, we're sorry your experience with Foley wasn't a positive one. As requested, we will terminate your account.

Rated 5 out of 5 stars

Nicholas is a great person and is…

Nicholas is a great person and is always so helpful. I can literally call about anything and if there is anything that Nicholas can extend the helping hand to then it is done. Any company should value an employee with that kinda customer service.

January 23, 2022
Unprompted review

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