fone doctors Reviews 

2,703
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Professional and prompt support! My iphone screen was badly smashed and I struggled with day to day tasks. Faisal immediately took care of the problem and repaired my damaged phone with as less time... See more

Rated 5 out of 5 stars

I'd never cracked my Samsung screen before & my insurance wanted to replace the entire phone whereas I just wanted the screen fixed so I wouldn't lose all my data. The price shocked me a... See more

Rated 5 out of 5 stars

I simply cannot recommend this company enough. Have been coming here for the past 2-3 years with all my technical woes, having worked locally. From my experience, I have always had free diagnostics an... See more

Rated 5 out of 5 stars

I want to express my deepest gratitude to Faisal and his team for the incredible work they have done. Recovering the data from my old phone was so important to me as it held such sentimental value... See more

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Company details

  1. Phone Repair Service
  2. Cell Phone Accessory Store
  3. Cell Phone Store
  4. Computer Repair Service
  5. Mobile Phone Repair Shop

Written by the company

The UK's best tech repair service - just imagine how bad the other must be! Fixing phones, laptops & tablets for Business & Private patients since 2004 with a cheeky smile on our faces. For some bizarre reason, our patients seem to think we're OK... ;)


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4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

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4.7

All reviews

(2,703)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. I was working in the city and had a badly damaged/cracked phone screen, which caused a complete loss of communication with my clients. Fone Doctor turned the repair round within 3-4 hours and returned my phone, just like new.
Great communication and completely trustworthy. Would highly recommend.

October 6, 2021
Rated 5 out of 5 stars

Brought in what I though was an S20…

Brought in what I though was an S20 Ultra (wife's phone, excuse my ignorance) was quoted the amount, which by the way was £20-£30 cheaper than the other phone repair services quoted me in the local area, the phone was repaired better than same day, it was done in just over an hour and to my delight once i arrived to pick it up was told it was an S20 not the ultra and would cost £45 less than originally thought, I was grateful for the honesty and the informative service I received, I will be back with other devices and will be recommending this company to all I hear need such a service! I also picked up a new fast charger, screen protector and new case, they've got everything you need and are happy to help with any advice or other technical issue you may have. Trust me, call these guys first! 5* Thanks again!.

September 24, 2021
Rated 5 out of 5 stars

Brilliant from start to finish

I honestly can't remember the last time I was blown away by customer service. The communication is absolutely outstanding and exactly what you need and more when a mobile device is broken and needs repairing. Cannot recommend them enough - brilliant from start to finish.

September 24, 2021
Rated 4 out of 5 stars

Overall flawless service

Overall flawless service, the one thing fone doctors were weaker on was actively contacting me to update me on the repair of my device such as notifying me when it was ready for collection.

September 21, 2021
Rated 5 out of 5 stars

Brilliant responsive & well priced…

Brilliant responsive & well priced service.
I thought they were too good to be true. They aren’t.
iPad was collected, fixed & returned to me in one day. Better price than competitors. Responsive customer service and friendly people.
Highly recommend!

September 12, 2021
Unprompted review
Rated 5 out of 5 stars

Great honest service

The fone doctors team went above and beyond to find ways to recover my data, messages etc from my old phone to new phone given I hadn't backed anything up. Anywhere. Ever. Hidden stuff you name it. They were honest with options and reasonably priced. I had different repair shop near me who wanted diagnostic money, screen etc. None of which fone doctors needed. For their London bridge branch, When you go down king's head yard it's the door on right hand side with the poster. Definitely recommend fone doctors. Great to find an honest service, a seeming rarity in London. Thank you

September 9, 2021
Rated 5 out of 5 stars

Wifes old ipod

Hi there i just had my wife's first generation 60gig iPod repaired by these guys!
I must say they said it was old and newer technology was available...
It was more sentimental and guess what???
Yup yup they only went and fixed it!!
Ok yes they charged me but you I must just say thanks very much!

September 2, 2021
Rated 5 out of 5 stars

I had a fault in my iPhone in volume…

I had a fault in my iPhone in volume control the last was replaced by new component in couple of hours. I enjoyed very friendly and professional as well inexpensive good value service , I recommend that place just opposite Borough market

August 31, 2021
Rated 5 out of 5 stars

Excellent as always

Greta service and repair as was the case last time I used them. Faisal, technician who has carried out repairs at home for me on both occasions, is a great guy - very professional, personable and helpful with general advice.

August 31, 2021

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