Foodler Reviews 

2,113
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Foodler's save your order option did not save my allergies notes and I recreated an order only to realize that it could kill me if I ate it. No apology or potential solution from their CS team. Had... See more

Company replied

Rated 1 out of 5 stars

Review was initially five stars, but after several cancelled orders at the last minute leaving me with ZERO food for lunch and no way to get out to order a replacement meal, you have lost a customer.... See more

Company replied

Rated 1 out of 5 stars

Ordered a pizza at 7 to be delivered at 7:35. Order never showed up, so at 8:00 pm I called the restaurant and got no answer. Never received any call or any food and ended up ordering Felini's inste... See more

Company replied

Rated 1 out of 5 stars

They delivered my food after two hours LATE! After several attempts to call them to locate my food. After the 9th call they had the nerve to ask me if I still wanted the food I already paid for?!! I o... See more

Company replied

Company details

  1. Take Away Service
  2. Food Products Supplier

Information provided by various external sources

Foodler believes a restaurant should focus its energy on things that a restaurant does best - which is making a great meal. We also believe that users should be able to find restaurants easily, compare them, and place orders from those restaurants - all in one place. We are dedicated to making both the restaurant and user experiences great. We are constantly adding new features, and hope you'll give us a try.


Contact info

1.1

Bad

TrustScore 1 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.1

All reviews

(2,113)

1 review in the last 12 months

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Rated 5 out of 5 stars

Top notch sliders and service!

Jrs has some of the best sliders and fries I've ever eaten. We place the order and they're delivered very quickly, still hot and absolutely delicious! The one time our order began to run long, we received a call from an employee apologizing for the wait, explaining why, and promising the food would leave in less than fifteen minutes if we still wanted it. Their service is easily five stars!

July 19, 2017
Unprompted review
Rated 4 out of 5 stars

The times that I have used the app it's …

The times that I have used the app it's convinent, quick tells me the time my order is going to be ready so easy I like it a lot. Only thing is for me it doesn't give me a lot of delivery variety but other than that it's great.

July 18, 2017
Unprompted review
Rated 3 out of 5 stars

Average

Wings as always were great. The wait however I found to be unacceptable. Ordered food at 8:30 and did not receive the two items ordered until 10pm. I called around 9:30 and was not given any help. I would not recommend ordering if timeliness is important.

July 17, 2017
Unprompted review
Foodler logo

Reply from Foodler

Hello Jessica,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Rated 1 out of 5 stars

I love the restaurant i ordered from

I love the restaurant i ordered from. The food from the restaurant we great...well, except the part i didn't get! Somehow the order was mishandled and i didn't receive one of the items. I had no way to reach foodler, but did have the restaurants phone number. The restaurant kindly offered to refund the amount of the order. I hope they'll get that money back from the folks at foodler who couldn't transmit the order correctly or check the order before it went out. Back to GrubHub!

July 17, 2017
Unprompted review
Foodler logo

Reply from Foodler

Hello Laura,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Rated 2 out of 5 stars

2 hr wait! 1 mile away from the location

So it's been 2 hrs. My child is up past her bedtime waiting for her dinner that was estimated to arrive 1 hr ago. Unacceptable! Paper printed on receipt is timed 1 hr 15 min after we called. That obviously has to print before the food can even leave. I wrote blue cheese on the paperwork and when I called reminded still no blue cheese. The shop is 1 mile from my house..

July 17, 2017
Unprompted review
Foodler logo

Reply from Foodler

Hello Amanda,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Rated 1 out of 5 stars

This place never delivered my order but …

This place never delivered my order but I still paid for it. I don't know if the problem is the restaurant or Foodler.

July 17, 2017
Unprompted review
Foodler logo

Reply from Foodler

Hello Greg,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Rated 5 out of 5 stars

Foodler is simply the best!

Foodler is simply the best delivery service and I've been using it for years. All the best restaurants in my area use foodler, so there is always a great selection and variety of different foods to choose from.

July 16, 2017
Unprompted review
Rated 5 out of 5 stars

A True 5-Star Experience!

Suffering from food allergies, I tend to run into problems just finding a restaurant willing to take my order. Most tell me flat out they're not responsible if I choose to eat there and get sick. Skewers is the complete opposite. Within minutes of placing my order the phone rang. It was the chef of Skewers calling me to double-check my order to make sure he got everything right. It was obvious safety was his first concern. I truly appreciate this.

As for the order itself, he informed me that they could only cook the burger medium on the fire grill not medium rare or rare as we had ordered. At first this had me worried, but after biting into the burger for the first time, finding the meat soft and juicy, we both were satisfied and knowing that we were tasting one of the best burgers we've ever eaten. Needless to say, the homemade hand-cut fries add to the meal. At under $10 a meal we'd recommend these burgers to anyone.

In the same price-range we'd also recommend chicken-lovers try the 1/2 rotisserie chicken dinner with their oven-roasted potatoes. They're a definite 5-star dish also for us.

July 15, 2017
Unprompted review
Rated 3 out of 5 stars

Placed an order for delivery at 6:45

Placed an order for delivery at 6:45. Arrived at 5:30.

Not a major problem, but had I not been home, it would have been an issue.

July 15, 2017
Unprompted review
Foodler logo

Reply from Foodler

Hello George,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Rated 1 out of 5 stars

I am beyond angry

I am beyond angry, foodler apparently has no phone number, I cancelled my order with ginger beef whom hung up on me twice after explaining to the man I would pay the measly three dollars for the soup and soda which according to him that foodler uses old menu and he does not get the money from New menu from them even tho he has contacted the company numerous times Really? Somebody should maybe fix that and maybe not deliver from" giving her beef" anymore since they like to hang up on customers

July 13, 2017
Unprompted review
Foodler logo

Reply from Foodler

Hello Cynthia,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Rated 5 out of 5 stars

Easy; Good Rewards Program

Foodler lets you order take-out food online. It's as straightforward as it sounds, and it remembers your past orders so you don't forget your favorite dishes. Even better, they have a great rewards program. I feel like I pay full price for my orders less than half of the time!

July 13, 2017
Unprompted review

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