Ok I was a little sceptical and checked trust pilot before I ordered to check they were legit . But why was I worried fantastic service three days from Spain to France , my daughter loves the the sho... See more
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This store stocks pretty rare Nike Air that aren't available anywhere else. After a disappointing visit to a sneaker convention & not finding anything of interest, these guys came up with the goods i... See more
Waiting 4 days for a response on my issue regarding order FD69055 Radio silence Will update this review when it is resolved. EDIT: It was solved, so ultimately I'm happy. However the proc... See more
Company replied
This was my second order from Foot District, and once again everything went perfectly! The fast shipping from Spain to Germany via UPS deserves special mention! Excellent! A small suggestion... See more
Company replied
Company details
- Clothing Store
- Fashion Accessories Store
- Men's Clothing Store
- Shoe Store
- Streetwear Store
- Women's Clothing Store
About FOOTDISTRICT
Written by the company
About FOOTDISTRICT
FOOTDISTRICT, established in 2012 in León, was born from its founders' passion for sneakers and fashion. Since then, it has become one of the European leaders in its category, always committed to providing the best products to users around the world. FOOTDISTRICT operates from a comfortable, secure platform that ensures equal opportunities, with a firm commitment to fair access and the best customer service.
With physical presences in Madrid and Barcelona, in addition to an online store that ships worldwide, FOOTDISTRICT offers the most exclusive original products from Nike, Converse, adidas, and Jordan.
Alongside these, there are also some of our own collaborations with ScrapWorld, Kappa, MARKET, or New Era. Our carefully curated catalog balances well-established labels such as Stone Island, Comme Des Garçons Shirt, Kenzo, adidas, nike, new balance, Drôle de Monsieur and Stüssy with innovative, up-and-coming brands that bring fresh perspectives to design and artistry.
Our wide range of articles includes all types of footwear, clothing, and accessories, as well as home decor and beauty products, all characterized by innovation, careful manufacturing, and their storytelling prowess.
Contact info
4.6
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great online purchase from Italy
Great online purchase from Italy. Product is fine, smooth international shipping
October 31, 2025
Reply from FOOTDISTRICT
Thank you for your positive review! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!
Reply from FOOTDISTRICT
Thank you for your feedback! Our goal is the satisfaction of our customers! Have a nice day!
Reply from FOOTDISTRICT
Thank you for your feedback! Our goal is the satisfaction of our customers! Have a nice day!
Great experience
Everything was great from ther order process to the quick next day delivery. I will certainly order once again.
October 29, 2025
Reply from FOOTDISTRICT
Thank you for your positive review! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!
This was my second order from Foot…
This was my second order from Foot District, and once again everything went perfectly! The fast shipping from Spain to Germany via UPS deserves special mention! Excellent!
A small suggestion for Foot District:
You might want to consider changing your shipping boxes. The current ones are a bit too thin and not very sturdy.
In conclusion:
I highly recommend ordering from Foot District. I've only had positive experiences so far!
October 29, 2025
Reply from FOOTDISTRICT
Thank you so much for your kind words! We're really happy to hear that your experience with us has been smooth once again.
We thank you as well for your thoughtful suggestion regarding the shipping boxes. We’ve passed your feedback along to our logistics team — insights like yours help us continue to improve. :)
We’re grateful for your trust and recommendation.
Hope to see you again soon at FOOTDISTRICT !
Reply from FOOTDISTRICT
Thank you for your positive review, Fabio! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!
Good selection of items
Good selection of items
Really fast shipment (got my shoes 24 hours after the purchase)
Best shop ever
October 29, 2025
Reply from FOOTDISTRICT
Thank you for your positive review, Dylan! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!
Reply from FOOTDISTRICT
Thank you for your feedback, Anthony! Our goal is the satisfaction of our customers! Have a nice day!
Zion Vodoo
An order processed quickly and shipped promptly. All that's left is for my account to be "verified" and it will be perfect.
October 29, 2025
Reply from FOOTDISTRICT
Thank you for your positive review! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again.
If you need any help with the verification process, we invite you to contact our team at help@footdistrict.com. Thanks for shopping at footdistrict.com!
Reply from FOOTDISTRICT
Thank you for your positive review! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!
Launch Success , great service....
Entered into a few Launches now & been very lucky to win a Travis Scott Jordan 1 Low & the Jordan 1 Zion. Great way to do the launches & very fair. Amazing service to deliver to Scotland in only a couple of days after draw. Cant fault so far, hope my luck continues to the Jordan 1 low Travis Scott Fragment this month.
October 29, 2025
Reply from FOOTDISTRICT
Thank you for your positive review! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!
Nice and fast delivery
October 29, 2025
Reply from FOOTDISTRICT
Thank you for shopping at FOOTDISTRICT! Enjoy your purchase!
Reply from FOOTDISTRICT
Thank you for shopping at FOOTDISTRICT! Enjoy your purchase!
Reply from FOOTDISTRICT
Thank you for shopping at FOOTDISTRICT, Cristian! Enjoy your purchase!
Nice and legit shoes 👌
October 29, 2025
Reply from FOOTDISTRICT
Thank you for your feedback, Nicolas! Our goal is the satisfaction of our customers! Have a nice day!
Reply from FOOTDISTRICT
Thank you for your positive comments! Our goal is the satisfaction of our customers! Have a nice day!
Very bad experience with this store.
Very bad experience with this store.
Don't order anything here! They can't admit to their mistakes.
They sent the wrong product, accuse the customer of making things up, and then tell you to get lost.
October 28, 2025
Reply from FOOTDISTRICT
We are sorry to hear about your experience, Andrea. We take this kind of claim very seriously, and we want to clarify the situation accurately.
After reviewing the case with our warehouse team and the carrier, we have confirmed that the order was picked, packed, and delivered correctly according to the original purchase. At FOOTDISTRICT, we use an automated “Picking & Packing” system that requires a double barcode scan on every item before dispatch, which ensures accuracy during preparation.
To investigate any possible carrier or package mix-up, we need the photos of the order you claim having received. Our Customer Care team has informed us that they have requested those photos multiple times without response. These photos are essential to verify whether there has been a carrier error or possible package swap during transit. Without these documents, it is not possible to open an investigation or proceed with any refund or replacement.
Please send these to help@footdistrict.com as soon as possible so that we can reopen the case and investigate immediately.
We remain fully available to resolve this matter, but we cannot proceed further without the required documentation, as indicated.
Reply from FOOTDISTRICT
Thank you for your positive review! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!
Customer support was prompt and good.
Customer support was prompt and good.
I had to send back a pair of shoes because the width did not fit and they helped.
The problem: This site appeared in a search in Germany (in German language), although the product was in Spain.
I found out it was coming from Spain only after the order was placed and the tracking number was generated.
Since it did not fit, I had to send it back and the transport was paid by me.
So, I did a great deal: 60 euro shoes that I returned and approx 18 euros for transport (back and forth).
Best for the customer is that the transport to be paid once, and the return (if it happens) should be paid by the seller.
September 26, 2025
Reply from FOOTDISTRICT
Thank you very much for your feedback — we truly appreciate comments like yours, as they help us improve every day.
We understand that the return process may not always feel convenient, and we’re actively working on making it easier for our customers. As stated on our website, shipping and return costs are borne by the customer, and all orders and returns are handled from our logistics centre in León, Spain. These conditions are clearly available before completing a purchase, so that every customer can review them in advance.
We’re nevertheless grateful for your input — your experience helps us refine our service and communication. Thank you again for your understanding and for choosing FOOTDISTRICT.
Ordering and Price Okay I UPS delivery unsuccesful
Website clear, easy to order and good price. Shipment would take 4-7 business days which was quite long (and not mentioned beforehand) but I accepted as was good price.
However, it's been now 20 days and I'm still waiting on my package. UPS mail they've been at my house however I was home the whole day and did not see anyone. I have emailed and phoned Footdistrict, however no reaction.
Addendum: FootDistrict has reached out, they offered to refund. I liked that solution. Not the best experience but I do think they mean well. Therefore added a 4th star.
October 1, 2025
Unprompted review
Reply from FOOTDISTRICT
Hi! Thank you for updating your review and for acknowledging our follow-up — we truly appreciate it.
We’re very sorry again for the delay and the inconvenience you experienced with the delivery process. Your understanding means a lot to us, and we hope your next experience with FOOTDISTRICT will be smooth and fully satisfactory. Have a great day!
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