Ok I was a little sceptical and checked trust pilot before I ordered to check they were legit . But why was I worried fantastic service three days from Spain to France , my daughter loves the the sho... See more
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This store stocks pretty rare Nike Air that aren't available anywhere else. After a disappointing visit to a sneaker convention & not finding anything of interest, these guys came up with the goods i... See more
Waiting 4 days for a response on my issue regarding order FD69055 Radio silence Will update this review when it is resolved. EDIT: It was solved, so ultimately I'm happy. However the proc... See more
Company replied
This was my second order from Foot District, and once again everything went perfectly! The fast shipping from Spain to Germany via UPS deserves special mention! Excellent! A small suggestion... See more
Company replied
Company details
- Clothing Store
- Fashion Accessories Store
- Men's Clothing Store
- Shoe Store
- Streetwear Store
- Women's Clothing Store
About FOOTDISTRICT
Written by the company
About FOOTDISTRICT
FOOTDISTRICT, established in 2012 in León, was born from its founders' passion for sneakers and fashion. Since then, it has become one of the European leaders in its category, always committed to providing the best products to users around the world. FOOTDISTRICT operates from a comfortable, secure platform that ensures equal opportunities, with a firm commitment to fair access and the best customer service.
With physical presences in Madrid and Barcelona, in addition to an online store that ships worldwide, FOOTDISTRICT offers the most exclusive original products from Nike, Converse, adidas, and Jordan.
Alongside these, there are also some of our own collaborations with ScrapWorld, Kappa, MARKET, or New Era. Our carefully curated catalog balances well-established labels such as Stone Island, Comme Des Garçons Shirt, Kenzo, adidas, nike, new balance, Drôle de Monsieur and Stüssy with innovative, up-and-coming brands that bring fresh perspectives to design and artistry.
Our wide range of articles includes all types of footwear, clothing, and accessories, as well as home decor and beauty products, all characterized by innovation, careful manufacturing, and their storytelling prowess.
Contact info
4.6
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Footdistrict increasing product prices for Black Friday
I've been ordering from Footdistrict for a long time. I've even spent over 1000 euros in the store. Everything always went as expected, I was never treated very well, but I was never treated badly either. This morning I decided to open the website and check if there was anything I liked with Black Friday promotions, and when I opened my personal wish list, I noticed that many products had a different price, I noticed that many products had returned to their old (higher) prices, so that the Black Friday discounts could be applied.
This alone is a clear reason for a complaint, however, thinking that things couldn't get worse, I decided to politely comment on Footdistrict's Instagram that this was a regrettable situation and that their loyal customers did not deserve to be harmed by this situation! To which Footdistrict decided to DELETE and HIDE my comments, so that no customer would see them and so that they wouldn't be seen in a bad light.
It is a regrettable situation that stores still resort to such weak, archaic, and questionable marketing strategies, and in this case, strategies that are outside the law.
November 25, 2025
Unprompted review
Reply from FOOTDISTRICT
We are sorry to read your message and would like to address the situation with complete clarity.
At FOOTDISTRICT, we do not raise prices to create the appearance of larger discounts. As stated in the official terms of our Black Friday promotion —available on our website and included in all promotional communications— the discounts applied during the campaign may vary:
“The promotion ends on December 1st and is subject to change without prior notice.”
This means that discount percentages can fluctuate throughout the event depending on stock levels, brand requirements, and ongoing adjustments. These variations form part of standard dynamic promotional pricing and are not related to misleading practices.
Regarding your comment on social media, we have forwarded the matter to our Management team so they can review the situation internally. Transparency and customer satisfaction are fundamental to us, and we take the issue you raised very seriously. Thank you for bringing it to our attention.
We value your feedback and encourage you to reach out to our Customer Care team at help@footdistrict.com
if you need any additional clarification. We remain at your disposal and continue working every day to improve our service.
Thank you.
Fun shoes for a good price!
Footdistrict has the most quirky fun shoes and the prices are reasonable I think. They delivered it within a few days and the customer service on the phone were amazingly helpfull!
November 25, 2025
Unprompted review
Reply from FOOTDISTRICT
Thank you for your positive review! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!
Reply from FOOTDISTRICT
Thank you for your feedback, Laura! Our goal is the satisfaction of our customers! Have a nice day!
One of the best online stores.
One of the best online stores.
Fast deliveries and great prices.
April 2, 2025
Reply from FOOTDISTRICT
Thank you for your positive review, Rui! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!
Excellent
Excellent. Very pleased that I could purchase these shoes with affordable world-wide delivery. Thank you..
November 3, 2025
Reply from FOOTDISTRICT
Thank you for your positive review, Matt! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!
Reply from FOOTDISTRICT
Muchísimas gracias por tus comentarios positivos y por tu valoración, Lorenzo. ¡Nuestro objetivo es la satisfacción de nuestros clientes! ¡Que tengas un buen día!
Top notch!
I’m a Footdistrict client since a while and I’m very happy about the boutique. The have fantastic products and a very vast choice. Impossible to be disappointed. The service is excellent, they ship quickly and prices are reasonable.
I strongly recommend!
October 29, 2025
Reply from FOOTDISTRICT
Thank you for your positive review, Davide! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!
Always a good and fast delivery without…
Always a good and fast delivery without any problems
October 29, 2025
Reply from FOOTDISTRICT
Thank you for shopping at FOOTDISTRICT, Maxime! Enjoy your purchase!
Super happy!
Super happy with the Air Jordan 1 Low Voodoo Alternate I got from Footdistrict. Great shoe. Shipped quickly.
October 29, 2025
Reply from FOOTDISTRICT
Thank you for your positive review, Stefan! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!
Reply from FOOTDISTRICT
Thank you for your positive review! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!
Reply from FOOTDISTRICT
Thank you for shopping at FOOTDISTRICT, Alvaro! Enjoy your purchase!
Reply from FOOTDISTRICT
Thank you for your positive comments! Our goal is the satisfaction of our customers! Have a nice day!
Reply from FOOTDISTRICT
Thank you for your positive review, Tom! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!
Not so eager for a service to costumers satisfaction!
I have a not so good experience, Won the raffle and didnt get it!
Correos the local delivery company wasnt able to give notice or a call to the costumer, Perhaps they did not even intend to deliver, Pakistani uber delivery can locate my address easily!
Footdistrict refund my money but i express to them before that i want to have my package deliver to me as it is a raffle price winning package!
Even express my desire to pick it up on a nearest correos office or pick up point location.
Nothing was done, for a full costumer satisfaction. Money back and fck off! What a service!
October 29, 2025
Reply from FOOTDISTRICT
We apologize for the inconveniences you have experienced, and we appreciate your feedback as it helps us improve the attention and service we provide every day. Our Customer Service colleagues have informed us that they have already contacted you. We apologize for any inconvenience caused. We understand your dissatisfaction and regret the issue with your order. If you have any questions or anything we can help you with, please contact our customer service department at help@footdistrict.com and we will resolve it as soon as possible
Our company's policy is honesty and customer satisfaction, which we have not met in your case, and we continue to work every day to improve our services. Thank you.
Reply from FOOTDISTRICT
Thank you for your feedback! Our goal is the satisfaction of our customers! Have a nice day!
Fantastic experience
Found this shop online by chance. Absolutely first class service from the minute I ordered. Always kept me informed of the progress of my order and delivered quicker than expected. I will definitely use again and 100% recommend this company. 10/10
November 6, 2025
Unprompted review
Reply from FOOTDISTRICT
Thank you for your positive review, Mark! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!
thank you fast refund process
October 29, 2025
Reply from FOOTDISTRICT
Thank you for your comment! The goal of FOOTDISTRICT is the satisfaction of our customers, and we are happy to know that we have met your expectations and are working to continue meeting them. If you have any suggestions for us to earn 5 stars, do not hesitate to contact us by email at help@footdistrict.com. Have a great day!
Very satisfied with the quick delivery.
October 28, 2025
Reply from FOOTDISTRICT
Thank you for your positive review, Milco! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!
Perfect Adidas sneakers at a great price
Perfect shoes, right size, right color, and delivered within 4-5 days. Great price!
November 3, 2025
Reply from FOOTDISTRICT
Thank you very much for your positive feedback, Edith! We are extremely pleased to hear that you are satisfied with our service. Your appreciation means a lot to us and motivates our team to continue striving for excellence. Thank you for sharing your experience, and we hope to be able to serve you again in the future. Have a great day!
Reply from FOOTDISTRICT
Thank you for your positive review, Cathrine! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!
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