Ok I was a little sceptical and checked trust pilot before I ordered to check they were legit . But why was I worried fantastic service three days from Spain to France , my daughter loves the the sho... See more
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This store stocks pretty rare Nike Air that aren't available anywhere else. After a disappointing visit to a sneaker convention & not finding anything of interest, these guys came up with the goods i... See more
Waiting 4 days for a response on my issue regarding order FD69055 Radio silence Will update this review when it is resolved. EDIT: It was solved, so ultimately I'm happy. However the proc... See more
Company replied
This was my second order from Foot District, and once again everything went perfectly! The fast shipping from Spain to Germany via UPS deserves special mention! Excellent! A small suggestion... See more
Company replied
Company details
- Clothing Store
- Fashion Accessories Store
- Men's Clothing Store
- Shoe Store
- Streetwear Store
- Women's Clothing Store
About FOOTDISTRICT
Written by the company
About FOOTDISTRICT
FOOTDISTRICT, established in 2012 in León, was born from its founders' passion for sneakers and fashion. Since then, it has become one of the European leaders in its category, always committed to providing the best products to users around the world. FOOTDISTRICT operates from a comfortable, secure platform that ensures equal opportunities, with a firm commitment to fair access and the best customer service.
With physical presences in Madrid and Barcelona, in addition to an online store that ships worldwide, FOOTDISTRICT offers the most exclusive original products from Nike, Converse, adidas, and Jordan.
Alongside these, there are also some of our own collaborations with ScrapWorld, Kappa, MARKET, or New Era. Our carefully curated catalog balances well-established labels such as Stone Island, Comme Des Garçons Shirt, Kenzo, adidas, nike, new balance, Drôle de Monsieur and Stüssy with innovative, up-and-coming brands that bring fresh perspectives to design and artistry.
Our wide range of articles includes all types of footwear, clothing, and accessories, as well as home decor and beauty products, all characterized by innovation, careful manufacturing, and their storytelling prowess.
Contact info
4.6
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great online experience
Great online experience! Quick delivery and good communication 👍
November 24, 2025
Reply from FOOTDISTRICT
Thank you for your positive comments! Our goal is the satisfaction of our customers! Have a nice day!
Reply from FOOTDISTRICT
Thank you for your positive comments! Our goal is the satisfaction of our customers! Have a nice day!
The goods were flawless and the prices…
The goods were flawless and the prices very good. If your delivery consists of multiple packages, please indicate this when shipping. This will avoid any hassle and follow-up questions.
November 28, 2025
Reply from FOOTDISTRICT
Thank you very much for your positive feedback! We are delighted to know that you are satisfied with our service, and we have already shared your comments with our team.
Although we do indicate that items may ship in separate parcels, we understand that this information can be communicated more clearly. Your feedback helps us improve and ensures we continue offering the best possible experience.
We truly appreciate you taking the time to share your thoughts, and we hope to have the pleasure of serving you again in the future.
Have a wonderful day!
Reply from FOOTDISTRICT
Thank you for your feedback, Mike! Our goal is the satisfaction of our customers! Have a nice day!
Always good en perfect shiping
November 28, 2025
Reply from FOOTDISTRICT
Thank you for your positive review, Philip! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!
Reply from FOOTDISTRICT
Thank you for your positive review! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!
Reply from FOOTDISTRICT
Thank you for your positive review! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!
trustworthy, professional and reliable
bought my dream pair of boots. all went well, quick and professional. highly recommended
November 25, 2025
Reply from FOOTDISTRICT
Thank you for your positive review! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!
Reply from FOOTDISTRICT
Thank you for your positive review! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!
Worst online shopping experience ever
The website say you will be responsible for the custom charges however you wont know how much it will be untill DHL get the package and send you an invoice saying you have to pay £85.58 for import charges:
Value added tax (vat) (tx) £44.14
Custom duty £30.44
Duty tax receiver (av) £11
or they won't deliver till it's paid
Only problem is if you don't pay the invoice they get sent back to the store and the £85 will be deducted out of your refund
There is no mention of this on their website
There should be a chart stating how much roughly it will cost for different countries to be shipped to
I have had other items shipped from Spain and never another company telling me I had to pay the import charges
I will never use this website again its ridiculous to be expected to pay £85 import charges for a pair of shoes!
The pair had scuff marks on it and marks pattern of where the shoes should of been stitched, the shoes also had some glue marks outlined on the swede, paying full amount for the shoes and paying £85.58 extra on top plus the £8.95 for delivery just to get a pair with lots of imperfections its just not fair, worst experience ever, avoid buying from them not worth it, now im stuck with this pair and if I want to send it back i will have to pay for delivery and wont get my £85.58 import charge back, avoid at all cost.
November 29, 2025
Unprompted review
Reply from FOOTDISTRICT
Hi! We’re sorry to hear about your experience and truly appreciate your feedback.
For international orders, customs duties and import taxes are determined by the destination country and are not included in the item or shipping price. This information is clearly explained on our website and during checkout, before confirming the purchase. We aim to be as transparent as possible about this process.
We understand your suggestion regarding an estimated customs fee per country. Unfortunately, due to constant changes in international regulations and rates, it’s not feasible to provide accurate estimates on our website.
We're also sorry to hear that the condition of the item didn’t meet your expectations. If you believe the product is defective or has manufacturing flaws, please contact our Customer Service team at help@footdistrict.com with photos and details. They’ll be happy to review your case and assist you.
Thanks again for your comments—they help us continue to improve.
10/10 10/10
November 26, 2025
Reply from FOOTDISTRICT
¡Gracias por tu valoración, Nicholas! ¡Nuestro objetivo es la satisfacción de nuestros clientes! ¡Que tengas un buen día!
Great service
Great service, good prices, fast delivery. Everything arrived as it should have. Will definitely buy from them again.
November 26, 2025
Reply from FOOTDISTRICT
Thank you for your positive review, Leonor! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!
The staffs in Barcelona was very…
The staffs in Barcelona was very helpful when we went there, unluckily they don't have the size of what i want that time. Ordered online and received it in good condition. Costumer service is responsive and very helpful.
November 24, 2025
Reply from FOOTDISTRICT
Thank you very much for your positive feedback, Christian! We are extremely pleased to hear that you are satisfied with our service. Your appreciation means a lot to us and motivates our team to continue striving for excellence. Thank you for sharing your experience, and we hope to be able to serve you again in the future. Have a great day!
everything perfect 💗🪽
November 25, 2025
Reply from FOOTDISTRICT
Thank you for shopping at FOOTDISTRICT, Katerina! Enjoy your purchase!
Reply from FOOTDISTRICT
Thank you for your feedback, Alexandre! Our goal is the satisfaction of our customers! Have a nice day!
Recommended.
The shipment was very quick. I ordered an adidas Evo Sl in one day and in the day after I received it in Lisbon. The goods were well packaged.
November 25, 2025
Reply from FOOTDISTRICT
Thank you for your positive review! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!
Reply from FOOTDISTRICT
Thank you for your positive review, Camilo! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!
Reply from FOOTDISTRICT
Thank you for your positive review, Sarah! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!
Reply from FOOTDISTRICT
Thank you for your feedback! Our goal is the satisfaction of our customers! Have a nice day!
Great customer service
Great customer service! Amazing collection of products. If you miss a drop, check them out — they have all the latest releases. The only pain for us (UK residents), is paying customers' duty fees 🤦♂️, but I guess you can’t blame them for that one. Overall 10/10
October 29, 2025
Reply from FOOTDISTRICT
Thank you so much for your review! We’re really happy to hear that you enjoy our product selection and that you’ve had great experiences with our customer service. It truly means a lot to us.
Regarding UK customs fees, you’re absolutely right — import duties are set by local authorities and are unfortunately outside our control. Even so, we completely understand that it can be inconvenient, and we appreciate your understanding on this matter.
Thanks again for choosing FOOTDISTRICT. We hope to see you back soon!
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