If I could give zero stars I would. Do NOT buy from this ‘company.’ They are a scam and dishonest. Terrible customer service lacking communication and responsiveness. Have paid for an item twice and t... See more
Feetheaven
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Just so everyone knows - this is foot haven - they have rebranded and changed the name of their trust pilot so people don’t find them easy. Beware - they have also rebranded themselves to SOLEHAVE... See more
Shipping took longer than I expected, so I’d definitely recommend choosing express if you’re in a rush. That said.. I bought 3 items and every single one was real, authentic, and exactly what I ordere... See more
Scam website. Placed an order and following confirmation, no further contact for weeks despite their shipping policy saying 3-5 days. Multiple online reports of their scam and verifications of selling... See more
Affordable Elegance
These look and feel like they belong in a luxury boutique. Even my neighbor, who’s usually skeptical about affordable options, said, "I would’ve thought these cost triple the price." This brand is redefining what value means!

Reply from Feetheaven
These guys re a scam
These guys re a scam. Don't buy from them. I have not received my order (ordered early December 24) and they are not responding to my messages. Their website has been taken down since today.
Perfect Blend of Style and Quality
This man is reaching out to individuals who have posted job openings on Upwork, pretending to offer legitimate opportunities. He asks applicants to complete specific tasks and provide feedback about a company called "Foothaven." However, please be aware that this is a scam designed to exploit unsuspecting people.
Do not trust this site or engage with this individual. Scammers often create fake companies or opportunities to deceive job seekers, and it’s crucial to remain vigilant. Always verify the legitimacy of job postings, companies, and recruiters before committing to anything.
This type of behavior is unacceptable and a complete waste of people’s time and effort. Protect yourself by researching companies thoroughly and reporting any suspicious activity. Don’t fall victim to these fraudulent schemes. Stay cautious and spread the word to warn others about this scam.
I recommend foothaven
I am very excited opening the package, it awesome from packaging down to faster delivery of the items. The new style of my favorite brand is already available and I had it on my size as well.

Reply from Feetheaven
I genuinely thought my order wasn’t…
I genuinely thought my order wasn’t coming-I was ready to report it as a scam after waiting so long. Tracking wasn’t updating, and I was getting frustrated. But then the shoes finally arrived, and wow..they were worth it.
The fit is perfect, the quality is amazing, and they’re so comfortable. I’ve already worn them to work and around town, and they’ve held up great. So yea, the wait tested my patience, but FootHaven delivered in the end!

Reply from Feetheaven
I’ve been waiting for 2 months for my…
I’ve been waiting for 2 months for my order I still have not received even though I’ve written to them multiple times
DO NOT BUY FROM THIS COMPANY
so terrible
so terrible. its been a month haven’t seen a my $300 shoes. and only had one response to my multiple emails. very disappointing as i also paid express postage
Shoes that are durable and stylish and can withstand the test of time!
For almost 8 months now, these shoes from this shop have been authentic, sturdy, and have held up beautifully. The fact that I wear them constantly and they still look and feel great is a testament to their quality. Although the service initially started off rough, the durability and comfort of these shoes are more than enough to make up for it. So, if you're looking for footwear that lasts and performs well, this shop is a great choice!

Reply from Feetheaven
ABSOLUTE SCAM
ABSOLUTE SCAM! Ordered Birkenstocks for my partner for Christmas. They arrived with no issues. Unfortunately they were too small so I sent them back via Foothaven Returns. They were delivered back to FootHaven on the 19th of December and I haven't heard from them since. The replacement size was never sent and I never received a refund. I have sent 5+ emails with no response and their phone number on the website does not work. The chat function on their website also does not work. DO NOT SHOP HERE
Fake Birkenstocks, SCAM
After waiting over a month for my order to be shipped (ordered 29/11), missing out on Christmas and arriving finally yesterday, the goods are FAKE - confirmed by Birkenstock. The colour and sizing are off, there are spelling errors on the box, the footbed has incorrect information on it. I’m so disappointed. I’m attempting to send back to fake goods in return for a refund but am really worried they will not refund me. I have put in a dispute with my bank and reported to the ACCC and would recommend everyone else to do the same.
Late, fake and only reply when credit card dispute was made
Ordered the shoe after getting the wrong size at Birkenstock website who then ran out of stock when I returned. Boston Clog. They didn’t respond when nothing was sent for weeks on chat and email. Amex charged back from a dispute and they responded using chat gtp in 24 hours. Then sent a week later a fake pair of Birkenstocks. If you’re going to send fake shoes, at least make the spelling on the box correct. Even worse they sent the wrong size anyway. Have reported to ACCC.
FootHaven are a scam!
Same experience as a lot of the other reviewers. Took my order. Got a couple of emails saying that my order was delayed but that I would get it before Xmas. A couple of sob story emails about how mistakes were made and that they’re a small business. Now they won’t even reply to emails. Total scammers. Embarrassed that I fell for it. Have lodged a dispute with my bank in hopes of getting my money back.
their phone number is 0413 921 535
lol c’mon Trustpilot
lol c’mon Trustpilot, don’t lose credibility by approving all these fake reviews, are you serious?? 🤣
I'm blown away by the quality of the…
I'm blown away by the quality of the Arizona leather sandals. You can feel they're original-no shortcuts, no weird smells, just real craftsmanship. Foothaven, you've won me over!!

Reply from Feetheaven
SCAM
Wish I had never purchased from this company. Ordered on the 2/12/24 and received no order confirmation or tracking details. Had to send multiple emails to get these details only to get a fake tracking number. After waiting over a month to know the location of my order, I sent multiple emails for a refund but of course no response. Wish I had read the reviews before purchasing, although I’m not convinced the “good” reviews are actually real. DO NOT BUY FROM THIS COMPANY!
The product is relatively unknown
The product is relatively unknown and the company lacks sufficient promotions and advertisement because without the right exposure it's hard for people to discover them.
ORDER 2419
ORDER 2419, SHOES NEVER RECIEVED. ORDERED 29TH NOVEMBER. NEVER EVEN SENT. $160 REFUND NEEDED IMMEDIATELY.

Reply from Feetheaven
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







