Feetheaven 

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Rated 1 out of 5 stars

If I could give zero stars I would. Do NOT buy from this ‘company.’ They are a scam and dishonest. Terrible customer service lacking communication and responsiveness. Have paid for an item twice and t... See more

Rated 1 out of 5 stars

Just so everyone knows - this is foot haven - they have rebranded and changed the name of their trust pilot so people don’t find them easy. Beware - they have also rebranded themselves to SOLEHAVE... See more

Rated 5 out of 5 stars

Shipping took longer than I expected, so I’d definitely recommend choosing express if you’re in a rush. That said.. I bought 3 items and every single one was real, authentic, and exactly what I ordere... See more

Rated 1 out of 5 stars

Scam website. Placed an order and following confirmation, no further contact for weeks despite their shipping policy saying 3-5 days. Multiple online reports of their scam and verifications of selling... See more


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All reviews

(341)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Affordable Elegance

These look and feel like they belong in a luxury boutique. Even my neighbor, who’s usually skeptical about affordable options, said, "I would’ve thought these cost triple the price." This brand is redefining what value means!

January 8, 2025
Unprompted review
Feetheaven logo

Reply from Feetheaven

Thank you for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us.

We look forward to serving you again in the future and hope to have the opportunity to assist you with another purchase soon. If you ever need anything, please don’t hesitate to reach out.

Your support means a lot to us!

Anna
FootHaven

Rated 1 out of 5 stars

Perfect Blend of Style and Quality

This man is reaching out to individuals who have posted job openings on Upwork, pretending to offer legitimate opportunities. He asks applicants to complete specific tasks and provide feedback about a company called "Foothaven." However, please be aware that this is a scam designed to exploit unsuspecting people.

Do not trust this site or engage with this individual. Scammers often create fake companies or opportunities to deceive job seekers, and it’s crucial to remain vigilant. Always verify the legitimacy of job postings, companies, and recruiters before committing to anything.

This type of behavior is unacceptable and a complete waste of people’s time and effort. Protect yourself by researching companies thoroughly and reporting any suspicious activity. Don’t fall victim to these fraudulent schemes. Stay cautious and spread the word to warn others about this scam.

January 8, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable Brand

Trustworthy brand, brand new. 🙈

January 8, 2025
Unprompted review
Feetheaven logo

Reply from Feetheaven

Thank you for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us.

We look forward to serving you again in the future and hope to have the opportunity to assist you with another purchase soon. If you ever need anything, please don’t hesitate to reach out.

Your support means a lot to us!

Anna
FootHaven

Rated 5 out of 5 stars

I recommend foothaven

I am very excited opening the package, it awesome from packaging down to faster delivery of the items. The new style of my favorite brand is already available and I had it on my size as well.

January 5, 2025
Unprompted review
Feetheaven logo

Reply from Feetheaven

Thank you for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us.

We look forward to serving you again in the future and hope to have the opportunity to assist you with another purchase soon. If you ever need anything, please don’t hesitate to reach out.

Your support means a lot to us!

Anna
FootHaven

Rated 5 out of 5 stars

I genuinely thought my order wasn’t…

I genuinely thought my order wasn’t coming-I was ready to report it as a scam after waiting so long. Tracking wasn’t updating, and I was getting frustrated. But then the shoes finally arrived, and wow..they were worth it.

The fit is perfect, the quality is amazing, and they’re so comfortable. I’ve already worn them to work and around town, and they’ve held up great. So yea, the wait tested my patience, but FootHaven delivered in the end!

January 7, 2025
Unprompted review
Feetheaven logo

Reply from Feetheaven

Thank you for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us.

We look forward to serving you again in the future and hope to have the opportunity to assist you with another purchase soon. If you ever need anything, please don’t hesitate to reach out.

Your support means a lot to us!

Anna
FootHaven

Rated 1 out of 5 stars

so terrible

so terrible. its been a month haven’t seen a my $300 shoes. and only had one response to my multiple emails. very disappointing as i also paid express postage

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

Shoes that are durable and stylish and can withstand the test of time!

For almost 8 months now, these shoes from this shop have been authentic, sturdy, and have held up beautifully. The fact that I wear them constantly and they still look and feel great is a testament to their quality. Although the service initially started off rough, the durability and comfort of these shoes are more than enough to make up for it. So, if you're looking for footwear that lasts and performs well, this shop is a great choice!

May 7, 2024
Unprompted review
Feetheaven logo

Reply from Feetheaven

Thank you for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us.

We look forward to serving you again in the future and hope to have the opportunity to assist you with another purchase soon. If you ever need anything, please don’t hesitate to reach out.

Your support means a lot to us!

Anna
FootHaven

Rated 1 out of 5 stars

ABSOLUTE SCAM

ABSOLUTE SCAM! Ordered Birkenstocks for my partner for Christmas. They arrived with no issues. Unfortunately they were too small so I sent them back via Foothaven Returns. They were delivered back to FootHaven on the 19th of December and I haven't heard from them since. The replacement size was never sent and I never received a refund. I have sent 5+ emails with no response and their phone number on the website does not work. The chat function on their website also does not work. DO NOT SHOP HERE

November 28, 2024
Unprompted review
Rated 1 out of 5 stars

Fake Birkenstocks, SCAM

After waiting over a month for my order to be shipped (ordered 29/11), missing out on Christmas and arriving finally yesterday, the goods are FAKE - confirmed by Birkenstock. The colour and sizing are off, there are spelling errors on the box, the footbed has incorrect information on it. I’m so disappointed. I’m attempting to send back to fake goods in return for a refund but am really worried they will not refund me. I have put in a dispute with my bank and reported to the ACCC and would recommend everyone else to do the same.

January 6, 2025
Unprompted review
Rated 1 out of 5 stars

Late, fake and only reply when credit card dispute was made

Ordered the shoe after getting the wrong size at Birkenstock website who then ran out of stock when I returned. Boston Clog. They didn’t respond when nothing was sent for weeks on chat and email. Amex charged back from a dispute and they responded using chat gtp in 24 hours. Then sent a week later a fake pair of Birkenstocks. If you’re going to send fake shoes, at least make the spelling on the box correct. Even worse they sent the wrong size anyway. Have reported to ACCC.

January 3, 2025
Unprompted review
Rated 1 out of 5 stars

FootHaven are a scam!

Same experience as a lot of the other reviewers. Took my order. Got a couple of emails saying that my order was delayed but that I would get it before Xmas. A couple of sob story emails about how mistakes were made and that they’re a small business. Now they won’t even reply to emails. Total scammers. Embarrassed that I fell for it. Have lodged a dispute with my bank in hopes of getting my money back.

January 7, 2025
Unprompted review
Rated 1 out of 5 stars

I'm blown away by the quality of the…


I'm blown away by the quality of the Arizona leather sandals. You can feel they're original-no shortcuts, no weird smells, just real craftsmanship. Foothaven, you've won me over!!

September 5, 2024
Unprompted review
Feetheaven logo

Reply from Feetheaven

Thank you so much for your wonderful feedback! We’re thrilled to hear how much you’re enjoying your sandals and that the quality impressed you. Your satisfaction is incredibly important to us, and we’re so happy to have earned your trust.

We did notice that you left a one-star rating despite your positive experience, and we’d love to understand more about your thoughts. If there’s anything we can improve or if you had any concerns, please don’t hesitate to share.

We truly value your input and appreciate your support!

Anna
FootHaven

Rated 1 out of 5 stars

SCAM

Wish I had never purchased from this company. Ordered on the 2/12/24 and received no order confirmation or tracking details. Had to send multiple emails to get these details only to get a fake tracking number. After waiting over a month to know the location of my order, I sent multiple emails for a refund but of course no response. Wish I had read the reviews before purchasing, although I’m not convinced the “good” reviews are actually real. DO NOT BUY FROM THIS COMPANY!

December 2, 2024
Unprompted review
Rated 1 out of 5 stars

ORDER 2419

ORDER 2419, SHOES NEVER RECIEVED. ORDERED 29TH NOVEMBER. NEVER EVEN SENT. $160 REFUND NEEDED IMMEDIATELY.

November 29, 2024
Unprompted review
Feetheaven logo

Reply from Feetheaven

Hi Daniel,

Thank you for your feedback. We sincerely apologize for the delay in your delivery and the inconvenience it has caused. We take customer satisfaction seriously and are committed to improving the timeliness of our deliveries.

To resolve this matter, we have sent a solution to your email. Please feel free to respond so we can discuss this further and find the best resolution for you.

Anna
FootHaven

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