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Footshop Reviews 

1,840
•
TrustScore 4 out of 5

4.1

Shoe Store
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Rated 5 out of 5 stars

Great easy to shop website and I love my new SaySky Flow statement top which I couldn't get anywhere else. Price was good, delivery did take a little while coming from Europe however the communicatio... See more

Company replied

Rated 3 out of 5 stars

Unfortunately an error on my part, meant I ordered the wrong size. However the returns process was easy. If there had been an exchange process I would have bought them from Footshop. But I had to org... See more

Rated 5 out of 5 stars

Shoes arrived on time in perfect condition. Was having doubts because I’ve never ordered from here before but they’re perfect. Thanks Footshop 🙂

Company replied

Rated 4 out of 5 stars

Price for limited edition trainers was the best around. Website is easy and payment straight forward. They do need to offer fast postage though, only economy to UK is available right now.

Company replied

Company details

  1. Shoe Store

Written by the company

Footshop is an ever-changing medium that connects cultures, sub-cultures, groups, and individuals into one big family whose shared interest is their love for sneakers. You can feel the Footshop atmosphere in the city streets, in the fields and in the nature surrounding you. #WithLoveForSneakers

Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 56% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(1,840)

1,044 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service

Brilliant service. Managed to get some trainers here that were out of stock everywhere in the UK, and for a really good price. Communication was great regarding the estimated delivery time etc, and they arrived within 7 days. Very happy.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Goods as described

Goods as described, ordering straightforward and without any problems. Parcel arrived at my home from Prague one day earlier than advised so yes, happy all round.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great price

Fast service and cheapest price for very popular trainers that had sold out everywhere!

November 28, 2025
Unprompted review
Rated 2 out of 5 stars

Be sure you want to deal with the return.

Good service, but only if you are confident in your purchase.I wanted to return the purchase, but when I returned it, there was a slight mark on the sole, which usually happens when trying on shoes in a store, and the item was not accepted.I'm not even sure if it was there when I received the product, I wouldn't pay attention to that. I'm sure any other store would have accepted the item, it's ridiculous..

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased customer

I bought a pair of black leather converse. It’s a gift, but I know my partner will like it.
Shipment was quick (1-2 days). It came from Czech Republic to London in 4 days. Well packed in plain box so no ruining a surprise. Will buy again from this site.

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Seemless Experience

Could only find the Gold Doublestack Converse I was after at Footshop at a reasonable price. Was nervous because I had never ordered from them before. Got them 2 days later (Ireland) in perfect condition.
Delighted with them and based off my seemless experience, I'd be happy to recommend Footshop.eu

November 27, 2025
Unprompted review
Rated 1 out of 5 stars

I was happy to have found the item that…

I was happy to have found the item that was out of stock everywhere else, but the price on top of the extra fee from DHL from overseas tax or tariff was outrageous

November 17, 2025
Unprompted review
Footshop logo

Reply from Footshop

Hello,
It is a duty set by the carrier's customs office. The customs duty has to be paid because the packages are being shipped from the Czech Republic, which is part of the EU, which unfortunately the UK is no longer part of.

Thank you for your understanding and have a nice day.
Footshop team

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