We recently ordered another car from Forces Cars Direct, having also used them seven years ago. Once again, we dealt with Lewis, who was just as helpful and professional as we remembered. There was... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I approached FCD with some trepidation asI have never, and didn’t envisage ever buying a car online and was pleasantly surprised at how friendly and efficient this whole process was. The sales advisor... See more
Company replied
What a service!!This is the second time I have used FCD and nothing has changed, still as efficient and friendly as the first time. My car was ready as arranged from Lexus Hedge End and was beautif... See more
Company replied
Forces Cars Direct provides great service to those that Serve, both past and present. I have always found them to be efficient and friendly. Their pricing is always really competitive and, more ofte... See more
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Company details
Written by the company
We are committed to giving the best new car discounts and service to the military community. So whether you currently serve, or are retired from, the British Army, RAF, Navy, Marines, are a Reservist/TA, a Diplomat, MoD civilian, or Defence Discount Service (DDS) card holder, we have exclusive discounts and offers for you. A full range of car brands available, including BMW, Audi, Volkswagen, Kia, Ford, Toyota and many more. All available to browse on our website. UK mainland delivery available too!
Forces Cars Direct
Written by the company
- We're committed to our customers
- We have a longstanding commitment to treat all customers the way they want to be treated - with respect, support and kindness.
Contact info
Building 2, Alumina Court, Tritton Road, LN6 7QY, Lincoln, United Kingdom
- 01522 814010
- info@forcescarsdirect.com
- forcescarsdirect.com
New Car Military Discounts
4.9
Excellent
1K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very patient and helpful
Very patient and helpful, not in the slightest bit pushy.
Stephen was extremely helpful throughout the process
April 1, 2025
Reply from Forces Cars Direct
Thank you for sharing your experience with us Ken. It's always delightful to hear about our customers journey. Thanks for choosing Forces Cars Direct.
Great service
Great service and very patient whilst we sorted through our requirements. A++
March 31, 2025
Reply from Forces Cars Direct
Thank you for sharing your review. We're so pleased to be able to help you with your new car! Thank you for choosing Forces Cars Direct.
Reply from Forces Cars Direct
Thank you Rick, this is brilliant to hear and we're sure Lewis will be grateful of your feedback. Thank you for choosing Forces Cars Direct!
You are the best
March 28, 2025
Unprompted review
A very streamlined ordering process and…
A very streamlined ordering process and a excellent price for my car probably not available anywhere else.
March 27, 2025
Reply from Forces Cars Direct
This is excellent to hear! We thank you for choosing Forces Cars Direct for your new car purchase.
Great Service
Friendly, helpful and knowledgeable staff made dealing with Forces Cars Direct an easy and efficient process.
March 21, 2025
Reply from Forces Cars Direct
This is great to hear, we are so happy to have helped you with your new car purchase. Thank you for choosing Forces Cars Direct!
Dave was superb in all aspects
Dave was superb in all aspects, professional, dynamic and very engaging as was Vicky too, both great ambassadors for the Company. The company is professional and highly adept at creating your personalised order with all information to hand quickly.
March 21, 2025
Reply from Forces Cars Direct
Thank you so much Robert; this is brilliant to hear! We're really proud of the service that our team offers and will be sure to share this with Dave and Vicky. Thank you for choosing Forces Cars Direct!
Reply from Forces Cars Direct
Thank you Leigh! 3 great points and we're proud to offer them all together for your new car. Thank you for choosing Forces Cars Direct!
Reply from Forces Cars Direct
This is great news to hear! Thanks for choosing Forces Cars Direct.
Reply from Forces Cars Direct
Thank you Ronnie, this is great to hear and we'll be sure to share your feedback with Julian!
Great buying experience
The whole process was straight forward, prompt and with no need for nugatory negotiation. I would recommend this service to anybody who qualifies for this scheme.
March 13, 2025
Reply from Forces Cars Direct
Thank you for the great review and the high recommendation! Thank you for choosing Forces Cars Direct!
Reply from Forces Cars Direct
We are delighted to hear this! Thanks for using Forces Cars Direct.
Reply from Forces Cars Direct
This is great news! Thank you for choosing Forces Cars Direct!
Easy to do business
Clear communication on pricing/cost and what the customer had to do to support such a purchase, and patience whilst I did my diligence asking questions.
March 10, 2025
Reply from Forces Cars Direct
Thank you so much for your review James; this is great to hear and we're so pleased to help you with your new car. Thank you for choosing Forces Cars Direct!
Good communications and ordering…
Good communications and ordering process. Waiting for delivery date at the moment.
March 3, 2025
Reply from Forces Cars Direct
Thank you for sharing your review and for choosing Forces Cars Direct for your new car. Our delivery team will continue to keep you updated and we look forward to the handover of your new car for you.
Julian was excellent
Julian was excellent to deal with and helped me through the process answering all of my questions easily.
February 28, 2025
Reply from Forces Cars Direct
Thank you for sharing your review Adam, this is great to hear! We're so pleased to be able to help you with your new car and thank you for choosing Forces Cars Direct.
Great service
Great service, emailed wrong vehicle details and cost, soon rectified following a phone call
February 24, 2025
Reply from Forces Cars Direct
Thank you for your review Trevor. We're glad that we worked this out for you and to help with your new car. Thank you for choosing Forces Cars Direct!
Personal and friendly attitude of Sales…
Personal and friendly attitude of Sales Adviser, Lewis Chapman. Very competitive deal on a new Ford Puma. I appreciated being able to phone him on a direct line rather than going through the seemingly usual telephone experience of clicking on various numbers to speak to a person.
February 25, 2025
Reply from Forces Cars Direct
Lewis will be happy to hear he gave you a great service and we are glad you enjoyed having one person to discuss your car needs with. We are sure you will love your new Puma once it is delivered. Thanks for choosing Forces Cars Direct.
This is my second purchase (through…
This is my second purchase (through Julian) at FCD, qualifying as a veteran (ex RAF Chief Technician). Once again using FCD website I was able to rapidly drill down to through brands to each model of interest. Some great deals are available especially for BMW and Audi. Deals for each possible configuration are listed with RRP, saving and FCD price along side. Once selected you can then see the equipment and technical specification. Having selected a BMW model and contacted Julian he directed me to the manufacturer's configuration website to specify specifically the model and engine option as well as colour and trim options etc. Once completed I passed the configurator link to Julian who obtained an offer price from BMW, a massive saving unobtainable elsewhere.
February 18, 2025
Reply from Forces Cars Direct
Thank you for taking the time to share your review John! It's great to hear how you found our website easy and convenient for you to use and that Julian has supported you throughout your enquiries to order the right car for you and of course, at a great saving for you too! Thank you for returning to Forces Cars Direct!
Excellent all round
Super easy process. Friendly staff. Dealt with my enquiry very quickly. New car is on its way with an excellent discount. What more can you ask for 🙂. Highly recommend them
February 17, 2025
Reply from Forces Cars Direct
Thank you for your review Daniel, this is great to hear and we're so pleased to help you with your new car! Thank you for choosing Forces Cars Direct.
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