Lynne Dickaty was fantastic. My car renewal quote was given with outdated information held on account (my fault) she quickly updated the system which cut my final payment in half next month. The renew... See more
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Based on reviews, created with AI
Committed to offering a competitive range of insurance, money and health products to meet the needs of the Army, RAF, Royal Navy and Royal Marines, we exist only to improves the lives of the military and their families.
3rd floor, Exchange Station, Tithebarn Street, L2 2QP, Liverpool, United Kingdom
Replied to 66% of negative reviews
Typically replies within 1 week
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Karoline helped my wife and I to get the best policy when we called her. She came over and we did everything at the comfort of our home. When she found out that our little one had disabilities, he recommended a free respite for my family. It doesn’t get better than this.
Advisor caroline made it very clear. She was very helpful and kind.
Dianne Robinson who arranged my insurance was very helpful throughout the whole process and delivered an outstanding service.
We were guided by Jennie Lewis through our insurance quote and set up. She quickly built rapport me and my wife making us feel comfortable when discussing sensitive personal information required for life and critical illness insurance. Would recommend discussing with forces mutual as they understand military life.
Sarah took my call and answered my queries and everything was resolved in a timely manner. Very polite and helpful.
Would definitely recommend her help
I had excellent service by Jennie Lewis, was looking at getting life insurance and she talked me through the whole process finding quotes that was much cheaper than I could find online. The experience was very easy from start to Finnish. Thanks again Jennie.
Paula Blatch Great info good refresher of what I have what I should have and what I don’t all round needed 👍
Was given great understanding on how things work. Helping me with the right choices
Sophie was really helpful and fair.
Communicated well. Process was easy.
No pressure, could have a quote and consider options going forward.
Sam was great, so much help, very supportive. When I need her she is always one call away. Couldn’t recommend more!!
She deserves a week in the Caribbean paid for by Forces mutual.
I had very in-depth meeting with Sally who explained everything to me in a way I could understand. Her friendly demeanour made me feel very comfortable. Overall great experience.
I still don't have experience in this company, but I would like to participate in this company to help with my life covering for future use...
There was a lot of information and it was presented ver well.
Sophie was extremely helpful and knowledgeable from the beginning. always quick to reply and answer any questions.
Kept everything detailed and well presented and clear
Sam’s reception was awesome. She explained to our understanding, the insurance policy.
The most intriguing aspect was how she advised us to choose our insurance policy based on our marital status and financial expenditure.
Sarah was absolutely amazing with the three times i have spoken to her. She repeatedly portrayed herself with the upmost professionalism. She was so helpful and was patient with me over the phone. And made my enquires so much easier! Sarah deserves a praise!
Very disappointed with the Company - handling of claims is very (very slow). The deal you get is not worth the work you have to do to get the claim (at least in my case). Low monthly payments for a reason probably - very reluctant in paying claims. Would not recommend personally.
Cherie Went at length to explain products to me and made sure i understood and guided me to select the the right product based on my circumstance.
Had a meeting with Sam regarding my life insurance. I found Sam extremely friendly, after listening to my needs she advised me on what products came available, with no pressure and non pushy which is very important. After going away to read on what was being offered I arranged another meeting to sign up
I found Sam to have a very calm manner but at the same time very professional throughout. I would 100% recommend forces mutual and Sam for any insurances need.
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