Foresters Financial - UK Reviews 463

Lee is fantastic at explaining options and helping with any questions we have

Jodie has been a wonderful help throughout the process of maturing my account. She is very knowledgable and has helped me understand everything on offer to me. Thank you for everything so far Jodie!

Forester's has the worst customer service I have come across. We have been trying to access my daughter's baby bond funds since late 2023 and still NOTHING. Please do not tell me to write to service@foresters as we have done that over and over again. Emails take days to be responded to and then when we send what is asked for, a week later, we get another email asking for something else. We keep getting asked to call but when we try, the calls don't connect (we are not in the UK). Foresters are not willing to call us. We want this resolved. We are planning to take this further with the ombudsman as it is beyond outrageous how we are being treated.

Kept it short and simple with little hassle

Lee is very helpful and takes time to understand our £ goals.

Terrible company. Trying to sort my child’s trust fund out for her and this company are making it very difficult. Wouldn’t recommend.

Excellent communication with financial advisor , exactly what I needed

Really nice man who made us feel comfortable and was very knowledgeable

Lee Connor was superb, clear, honest advice, specifying any value can go up or down, helped on environmental questions too. Highly recommend.

Always very clear and passionate re the advice given. The long standing connection with a Forester's advisor who has good contextual awareness of client and family is a key reason for maintaining our products with the organisation. E.g. Provided my newly adult Daughter with a clear explanation of how ISA funds work and how they can benefit a young person in preparing for their future. Got them set up as independent saver in minutes. Also provides great support in relation to the added benefits of being a member of Foresters community e.g. the GO app which does encourage a positive mindset and enthusiasm for health and wellbeing in a network of like minded people.

Friendly, professional, and informative - I received all the information I needed to help me make an informed decision about investing.

Lee is so knowledgeable and we trust him to advise us. We have known him years and never regretted our decisions.

Great experience as Lee Connor was very patient and helpful when explaining everything. He answered my questions clearly and was friendly, thank you.

Really impressed by Foresters offerings
Lee Connor was extremely helpful and went above and beyond.
5*

No problem at all over the last few years when they took over child fund but trying to withdraw funds on the my plan account just don’t work. ?
Don’t won’t to ring and talk about it just want money transferred.

The advisor was helpful and polite, the instructions were easy to follow, and I now have all the resources I need to answer questions, advise and discover new plans.

Lee, the financial advisor took his time to explain every thing into detail

I have emailed in TWICE regarding my Cash ISA transfer and I have had no response. It has taken 20 days for them to action a cash ISA transfer with no communication/update from them. Tembo have been brilliant in keeping me up to date and answering all the queries I had. I found out from Tembo that the cheque had been sent to Peterborough and not London. WHY? Awful customer service no reply from emails no live chat. This has caused me an immense amount of stress and anxiety. Starting to think my funds will never land....

Lee is both very knowledgeable and extremely responsive with any questions.

Cheryl was very informative and helpful providing lots of great information to help me in the future.