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Forestry Tools Reviews 1,692

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TrustScore 5 out of 5

4.9

Landscaping Supply Store
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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and efficient delivery service, often noting how quickly their orders arrived. Many people are also very satisfied with the quality of the products, finding them to be effective and durable. The ordering process is frequently described as simple and easy to navigate, contributing to a positive overall experience. However, some customers mentioned issues with product identification on the website, making it difficult to order the correct item. This occasionally led to ordering mistakes that could not be easily rectified, suggesting areas for improvement in product information and customer support for such situations.

What people talk about most

Delivery service

Customers had positive experiences with delivery service. Reviewers consistently praise the swift and prompt... See more

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the sturdiness... See more

Quality

Clients share positive opinions on quality. Many reviewers praise the outstanding quality of the equipment,... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the ease of navigation on the... See more

Service

Users describe positive interactions with service. Customers consistently praise the friendly, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Goods exactly as ordered, price a little less than known alternatives, and delivery within a day. And saved about $10 nett offsetting postage against road tolls, had I picked them up.

Rated 5 out of 5 stars

These mesh bags solved my cockatoo problem! They arrived quickly and have successfully protected my dragon fruit. Highly recommend for bird damage.

Rated 5 out of 5 stars

I have ordered two of the Silky Pocketboy folding saws. Communication and delivery were outstanding. As advised, these were recommended for cutting bamboo culms and they certainly do the job. Just wi... See more

Company details

  1. Landscaping Supply Store

Written by the company

Established in 2002, Forestry Tools has grown to be a valued resource for professionals across Australia. Now entering our 18th year, our product range has continued to expand, with over 2000 products and spares stocked in our warehouse.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I have used Forestry Tools for 15years

I have used Forestry Tools for 15years. They have always been polite, helpful, knowledgeable, extremally well priced and supply quality tools. I have lately used their online service (I miss visiting the showroom and staff) due to distance and the service is exceptional. If there ever has been an issue they have resolved it quick and professionally. If only more retailers operated like Forestry.

February 9, 2025
Rated 5 out of 5 stars

I had a great experience when ordering…

I had a great experience when ordering online - before i ordered I called to ask a few questions about products and was advised by a very helpful and professional gentleman. After using the product I needed to order more tape and staples and the lady on the phone was very helpful to place a phone order for me (internet connection in the field was too poor for me to place online)
Highly recommend!!

January 14, 2025

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