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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise, passion, and friendly demeanor, often describing interactions as pleasant and helpful. The service provided is frequently highlighted as excellent, with many people appreciating the quick turnaround times, efficiency, and the high quality of workmanship. Consumers often note that their instruments are significantly improved after the service. People also commend the company for its reliability and the value for money offered. Many reviewers express strong trust in the service and intend to return for future needs, emphasizing the professional and accommodating approach to repairs and setups.

What people talk about most

Staff

Consumers consistently find the staff to be positive and highly skilled. Reviewers praise Steve for his... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent, friendly, and... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the outstanding workmanship... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the improvements made to... See more

Based on these reviews

Rated 5 out of 5 stars

Thanks to Steve, I feel like I've got a brand new guitar which is now so much more fun to play than it was before. What I thought was going to be a small adjustment ended up being a bigger job. but st... See more

Rated 5 out of 5 stars

A fast and amazing service at a great price. Steve did an awesome job repairing my electric guitar with busted electronics. I handed it to him with zero notice and got it back fully repaired, cleane... See more

Rated 5 out of 5 stars

When I first came across Forestwood Guitars I was looking for a skilled luthier that was local to myself. Firstly, Steve is a super easy guy to work with. So far he has tweaked three very different el... See more

Rated 5 out of 5 stars

I gave my trusty workhorse Strat to Steve so he could shield the pickup cavities and scratch plate. He'd given the same treatment to my telecaster recently and I was impressed with the results. I work... See more

Rated 5 out of 5 stars

Great experience, listen to me wafgle about guitars and deciphered into what I was after. Provided suggestions and came up with a plan. Turn around was swift and exceeded my expectations. Definitely b... See more

Rated 5 out of 5 stars

Steve has now helped me with two Yamaha guitars, an AC5R (recent) and then an FG340, bought 48 years ago and my primary guitar until I got the AC5R. The difference Steve made to both of them, but esp... See more

Rated 5 out of 5 stars

Excellent service from start to finish. Steve was professional, honest, and clearly passionate about his work. He explained the issue in simple terms and didn’t push unnecessary repairs. Turnaround ti... See more

Rated 5 out of 5 stars

Steve is a very knowledgeable person when it comes to guitars. I wouldn’t trust anyone else with repairs, servicing or anything else guitar related. If you haven’t had a guitar repaired or serviced w... See more

Rated 5 out of 5 stars

Steve was friendly, knowledgeable, flexible and happy to help. He communicated in a timely and professional manner and was a pleasure to deal with. I would definitely use his services again for guita... See more

Rated 5 out of 5 stars

Steve quickly assessed improvements that could be made to my new guitar, made the adjustments and had it all completed within a day. Outstanding service and value for money.

Rated 5 out of 5 stars

Steve did a great job bringing my guitar back to life! He was so enthusiastic about it as well. Guitar now looks and sounds amazing. Highly recommend.

Rated 5 out of 5 stars

Stephen did great job setting up my Taylor. He had great communication and was awesome to deal with. And the price was really reasonable for the work done. Thanks

Rated 5 out of 5 stars

Stephen is a professional who always delivers quality services. He has serviced many of my guitars and I will continue to use him in the future for all of my guitar needs.

Rated 5 out of 5 stars

Steve did a great job for my guitar. He really cares about instruments. Highly recommended

Rated 5 out of 5 stars

Steve was brilliant to work with from the start. A consultant as much of an engineer with a clear passion for the job

Rated 5 out of 5 stars

I had a pleasant experience when dealing with Steve, more like a friend and member of 6 strings addiction group.

Rated 5 out of 5 stars

Steve is friendly, organised and offers a great service for looking after my precious guitars.

Rated 5 out of 5 stars

Steve really looks after you and knows his stuff. Recommend to everyone and anyone!

Rated 5 out of 5 stars

Steve did a great job in my guitar and the turnaround time was amazing.

Rated 5 out of 5 stars

The service was informed, professional and efficient! Thanks for getting my instrument back in action ☀️🌈


Company details

  1. Musical Instrument Repair Shop
  2. Guitar Store

Written by the company

We provide comprehensive maintenance services for electric and acoustic guitars and basses, including setups, re-stringing and more complex repairs including partial and full re-frets, pickup swaps and wiring upgrades and neck re-sets for acoustic guitars.


Contact info

4.9

Excellent

TrustScore 5 out of 5

88 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Wow!

Wow! What great service. Dropped guitar in on a Saturday afternoon for shielding and a setup….get a message on Sunday afternoon saying it’s done!
Price was more than fair. Guitar is playing like a dream (and it’s nice and quiet now).
Would recommend Steve to anyone needing professional guitar work with a smile and fair prices.

February 16, 2025
Rated 5 out of 5 stars

Great service!

Steve has serviced my acoustic and electric guitars. Steve's work on my guitars really improved them and they are now a joy to play. Having spent the time and money to own a guitar or two, and years spent playing (or learning to play) the next step is to find a good luthier to keep your gear in top order so you get the most out of your investment. Look no further.

January 27, 2025
Rated 5 out of 5 stars

Amazing Guitar experience

Steve from Forestwood Guitars recently worked on my Epiphone Les Paul Standard. The difference he has made to that guitar is unbelievable. The tone has improved and the guitar is so much smoother to play. Highly recommended.

January 19, 2025
Rated 5 out of 5 stars

Steve was Great

Steve was Great! Repair was done in less than 2 days at a reasonable price. Super reliable! I'd recommend for sure.

December 30, 2024
Rated 5 out of 5 stars

Excellent

Steve did a great job cleaning and setting up my guitar with a quick turnaround. Would highly recommend him!

December 21, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Steve did an excellent job servicing my guitars. He is thorough and has an eye for detail. Highly recommend

September 17, 2024
Rated 5 out of 5 stars

So easy

So easy, so knowledgeable, I felt so comfortable with what needed to be done. It was fixed in no time. I highly recommend we will be back.

September 21, 2024
Rated 5 out of 5 stars

Fantastic Results Quickly!

I recently took my guitar in for a setup, and I couldn't be happier with the experience! Steve is not only incredibly knowledgeable but also genuinely passionate about the work he does.

The setup was completed quickly, and the results were fantastic, with my guitar now being a pleasure to play. I highly recommend Forestwood Guitars and I’ll definitely be returning for future work!

September 4, 2024
Rated 5 out of 5 stars

Another guitar, another visit to Forestwood

Again, excellent service, attention to detail, turnaround time and value for money.
Every guitar or bass you own needs to visit Steve for his magic touch setting up, fretwork, nut adjustments and overall care.
Can't recommend Forestwood highly enough.

July 28, 2024
Rated 5 out of 5 stars

What to say about forestwood instrument…

What to say about forestwood instrument maintenance
I guess if you haven’t had Steve work on your guitar then you are truly missing out on what is an absolutely brilliant service
Steve is without a doubt one of the best.
His passion for what he does shines through the quality of work he provides.
So if you want a honest , professional and quality job done on your guitar
Then go and see Steve at forestwood …

July 14, 2024
Rated 5 out of 5 stars

Great for repairs and setups, very consultative process

I has some guitars and basses with various issues, from wiring and neck adjustments, to action and intonation issues. Steve had a look for me and we walked through the issues and what I wanted done, we agreed that the setup on one of my guitars was fine but I left him the others to work through and within a week I had a report showing his findings and the repairs he had made. I am very happy with the work, he has fixed all the major issues and set the guitars up just as we discussed. Next time I have guitar issues, or pick up something new or used, I will get him to have a look for me.

July 11, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Service!

Very happy with the maintenance and detailing of my old guitar. Noticeably easier to play and looks great. I found Steve to be very knowledgeable and helpful to answer any questions. Friendly, efficient, reliable and would highly recommend.

June 6, 2024
Rated 5 out of 5 stars

Forestwood Instruments did a first class job.

Forestwood Instruments did an amazing job servicing my acoustic guitar, he outlined clearly after inspecting the guitar what work he thought was required. I couldn't be happier with the results, he reshaped the frets, cleaned the fretboard and body, restrung and set the action so it plays beautifully. Thank you, I highly recommend, the service was fast and efficient, my instrument was ready for pick up at the time suggested.

April 11, 2024
Rated 5 out of 5 stars

I found Forestwood online

I found Forestwood online. They did a fantastic job of restringing my steel string acoustic guitar and doing some other minor repairs. They provided a fast service, communicated throughout the process and Steve was very personable, friendly and it was clear he truly has a love for guitars. I would highly recommend Forestwood Instrument Maintenance and will continue to use them myself.

February 12, 2024

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