Forge & Foundry Reviews 113

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their beauty and excellent craftsmanship. Many people appreciate the efficient and swift delivery service, with orders frequently arriving quickly and in perfect condition. The ordering process is often described as easy and seamless, and numerous consumers commend the exceptional customer service, noting the helpfulness and responsiveness of the staff. However, some customers also noted issues with communication, mentioning a lack of updates or difficulty reaching the company by phone. A few other people also felt that the product they received was not suitable for their needs, such as a bracelet being too bulky or a mirror arriving broken.

What people talk about most

Product

Consumers find products to be of high quality and well-crafted. Many reviewers praise the excellent quality... See more

Quality

Clients share positive opinions on quality, consistently praising the solid craftsmanship and durable... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the speed of... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the exceptional and prompt... See more

Based on these reviews

Rated 5 out of 5 stars

What a fantastic find this company has been. I ordered a Pioneer leather bracelet and it was delivered very quickly and in beautiful packaging. Unfortunately I ordered one that was too long. I e-mai... See more

Rated 5 out of 5 stars

Purchasing from the Forge and Foundry website was very easy, communication was great, swift delivery and the bracelets are beautiful and excellent quality. As I have very small wrists, I needed t... See more

Rated 5 out of 5 stars

What a fabulous company to deal with. Not only are their products excellent value for such high quality items but the customer service is second to none. Email and WhatsApp for tracking and deliv... See more

Rated 5 out of 5 stars

Bought 3 items for Christmas gifts, all are of extremely great quality, beautifully presented and am sure will all be happily received. Quick delivery followed by a sincere email from Olivia checkin... See more


Company details

  1. Jewelry Store

Written by the company

Forge & Foundry was founded In London by two brothers; originally hand-forging pieces of metal into shiny jewelry relics ourselves in the early days and packaging each order by hand in our basement workshop, hard-graft got us to where we are today. From day-one our designs have been inspired by our historic London surroundings. We love the gritty nostalgia of London’s original metal foundries, from fire to crucibles, the forms and shapes breathe life into many of our designs today. Welcome to Forge & Foundry.


Contact info

4.9

Excellent

TrustScore 5 out of 5

113 reviews

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Rated 5 out of 5 stars

Christmas gift

Ordered a ring from you yesterday for my boyfriend for Christmas and it arrived today. First of all super impressed with the extremely fast delivery and second of all, wow, the packaging 😍🤌🏼. Just hope it fits him now!

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

The product is exceptional

The product is exceptional. I love the personalized touch. And the delivery was surprisingly fast coming from UK to US. I’m so impressed I’ve ordered another product!

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Bought 3 items for Christmas gifts

Bought 3 items for Christmas gifts, all are of extremely great quality, beautifully presented and am sure will all be happily received.
Quick delivery followed by a sincere email from Olivia checking all was okay.
Highly recommend

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company! Lovely bracelet in a stylish gift box. We had to exchange it due to it being a bit big but the customer service is excellent! Would def use again and would highly recommend

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing shopping experience

Amazing shopping experience, lightening fast shipping (from the UK to the US!), and wonderful customer service from Olivia. The bracelet is amazing quality and was a wonderful anniversary gift for my husband. Will definitely be shopping with the again!

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a man’s bracelet

I ordered a man’s bracelet, which was unfortunately too big. Olivia was so helpful and arranged a new bracelet to be sent out. The second replacement was faulty, Olivia immediately responded to my email and had a replacement sent out within a couple of days. Fantastic customer service from Olivia. Would definitely order from you again.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

So glad I bought from them!!!

So glad I found these guys. I bought my first chain and pendant from them years ago and it lasted so well. I am in the ocean almost everyday surfing or doing some other ocean sport from swimming to paddle boarding, foiling or kitesurfing. I wasn’t sure how it would hold up but years on it was still absolutely perfect. I recently bought the figaro chain which I love and another chain with a pendant the compass one also love that. Delivery, presentation and everything was so perfect. I did have a question for them which they promptly responded to and were just an absolute dream to deal with I could not recommend them more.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

First class company and products!

What a fabulous company to deal with.
Not only are their products excellent value for such high quality items but the customer service is second to none. Email and WhatsApp for tracking and delivery. I had a query which was answered the same day - which was a Sunday! So helpful and reassuring.
Compared to other well known jewellery companies their jewellery is half the price at the same high quality.
I recently ordered a leather bracelet for my partner which arrived the next day! Beautiful presentation box and item fabulous.
I highly recommend 🌟

October 19, 2025
Unprompted review
Rated 5 out of 5 stars

My husband loves it

Gifted to my husband for our one year anniversary and he loves it, he said "I'm gonna wear it every day." I got a "C+K=<3" on it and its very subtle which is perfect; I didn't want it to be obnoxious.

October 11, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely gift

Lovely gift, really well made and good quality. I’m sure they will wear it everyday!

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent!

Excellent. Customer service was brilliant and the option to customise made the gift I chose for my husband extra special. It came beautifully packaged and he absolutely loved the bracelet I bought for him. Would highly recommend and I'm sure I'll be purchasing more items in the future.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely bracelet

Lovely bracelet which was a gift for my son. Engraving was perfect and arrived really quickly.
Great service, will buy from them again.

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Platted leather bracelet

Easy site to browse and choose from.
My purchase arrived quickly and packaged very well. The presentation box was spot on. It’s a present for my son and felt it was a suitable box to give to either sex.
The follow up email is a special touch.
Would definitely order from this company again!

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Fast delivery! The pieces are beautifully crafted! Great costumer service, many thanks to Olivia! Well done 💛

August 30, 2025
Unprompted review

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