What a fabulous company to deal with. Not only are their products excellent value for such high quality items but the customer service is second to none. Email and WhatsApp for tracking and deliv... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am a repeat customer and love everything about Forge and Foundry. I am thrilled with my most recent order. The Curzon bracelet was a gift for my son and he loves it. It is so unique and the adjustab... See more
What a fantastic find this company has been. I ordered a Pioneer leather bracelet and it was delivered very quickly and in beautiful packaging. Unfortunately I ordered one that was too long. I e-mai... See more
Bought 3 items for Christmas gifts, all are of extremely great quality, beautifully presented and am sure will all be happily received. Quick delivery followed by a sincere email from Olivia checkin... See more
Company details
Written by the company
Forge & Foundry was founded In London by two brothers; originally hand-forging pieces of metal into shiny jewelry relics ourselves in the early days and packaging each order by hand in our basement workshop, hard-graft got us to where we are today. From day-one our designs have been inspired by our historic London surroundings. We love the gritty nostalgia of London’s original metal foundries, from fire to crucibles, the forms and shapes breathe life into many of our designs today. Welcome to Forge & Foundry.
Contact info
3, PARK COURT, PYRFORD ROAD, KT14 6SD, WEST BYFLEET, United Kingdom
- hello@forge-and-foundry.com
- forge-and-foundry.com
4.8
Excellent
136 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Olivia answered a query I had regarding…
Olivia answered a query I had regarding delivery in a very personal and personable manner. She made me feel like my custom was important to her and she dealt with things perfectly. The purchase I made was beautifully crafted and presented and I'm looking forward to gifting it. Highly recommend this company.
July 12, 2024
Unprompted review
Nice bracelet and delivered on time.
May 29, 2024
Reply from Forge & Foundry
Hi Michael, thank you so much for your review! We really do appreciate it! Great to know you love the bracelet. We hope to welcome you back in the near future.
Kind regards,
Olivia
Customer Relationship Manager
Forge & Foundry
Just what my husband was looking for
Just what my husband was looking for. We did think it was too big at first until we realised you could take a link out.
Lovely bracelet. Thank you.
May 13, 2024
Reply from Forge & Foundry
Hi Melanie, thank you very much for your review, we really appreciate it! We're really glad to know the Hanover bracelet was great for your husband. We look forward to welcoming you back in future! :)
Kind regards,
Olivia
Customer Relationship Manager
Forge & Foundry
Fast efficient delivery and great customer service
Fast efficient delivery and very helpful customer service thereafter to assist with an exchange for a bigger size.
Can recommend.
May 7, 2024
Unprompted review
Reply from Forge & Foundry
Hi Robbie, thank you so much! We really appreciate your kind review. Glad to know I could help you with your order exchange! Hope to welcome you back soon.
Kind regards,
Olivia
Customer Relationship Manager
Forge & Foundry
The bracelets are beautifully made
The bracelets are beautifully made, very neat. I wish the packaging had something that said what the gift was made of (e.g. leather and stainless steel).
April 22, 2024
Reply from Forge & Foundry
Hi Marina, thank you so much for your review! It means a lot to us! Glad to know you love the bracelet. Thank you for the feedback about having more jewellery information within the packaging, we will definitely be working on making this improvement! :)
Kind regards,
Olivia
Customer Relationship Manager
Forge & Foundry
Incredibly kind and helpful support…
Incredibly kind and helpful support team, not to mention incredible jewelry. We love the men’s rose necklace- wish there were more like it!
April 4, 2024
Awesome customer service
Awesome customer service! Shipping was very quick and my boyfriend loved his bracelet. There was a size issue and I contacted the company about it; Olivia responded very quickly and sent me a new bracelet with the right size. I will definitely continue to shop with this company!
April 20, 2024
Unprompted review
Perfect Product
from order to receipt of product a 5 star service the Pearl Necklace ordered was presented excellently and exactly what i wanted just Perfect
January 11, 2024
Fantastic bracelet
Fantastic bracelet, fits perfectly and great customer service with quick delivery.
December 11, 2023
Reply from Forge & Foundry
Thanks Flora, we really appreciate your feedback. Glad to hear you had such a great experience! :)
Olivia
Forge & Foundry
Great service
Great service, great product will definitely buy from this company again.
December 13, 2023
SUPERB PRODUT & CUSTOMER SERVICE
I ordered gold cross and chain Monday and it arrived Tuesday. It’s beautiful I’m so pleased with this present for my husband. It arrived in a gift tin accompanied by a bag to store it in. All protected by a box and outer padded package.
After this superb customer service, I decided to order a bracelet but had to contact their customer service and I received a response within an hour.
You couldn’t ask for more.
November 21, 2023
Unprompted review
We received a good quality product in…
We received a good quality product in good time and with lovely packaging. Would recommend
November 3, 2023
Product good good service
Product good and service good, but the bracelet was so much smaller than description.
It was definitely not big enough for my son so didn't send it back but kept it for my teenage nephew ,
But definitely not big enough for average male who is a size med in most things
October 2, 2023
Excellent quality and elegant design
I loved the design of the bracelet I saw online, and was even happier when it arrived. You could tell it was great quality and it arrived in lovely package. Will definitely be buying again.
October 16, 2023
Unprompted review
Nice and clean accessories for dressing…
Nice and clean accessories for dressing up or down any outfits.
September 3, 2023
Amazing quality and design
The pendant was even better than I was expecting, solid quality and I really like the design. I'll be back for more.
September 19, 2023
Unprompted review
Beaded braclet
I bought a beaded braclet from their website and it came the next day which was pretty impressive. Really solid bracelet, fits nice and snug and the elastic seems good quality so far. Would recommend
August 3, 2023
Unprompted review
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