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We are a small family run shop in Swans yard, Shaftesbury, Dorset. We sell affordable and sustainable products for you and your home including natural skincare, loose leaf tea, a selection of unique gifts and much more!! We also do a small haberdashery selection
5 Swans Yard, SP7 8JQ, Shaftesbury, United Kingdom
4.2
12 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Always smells amazing! The owners are always so happy to help and advise.
The French soaps and the teas are a fave of mine. Proper loose tea and a loyalty scheme for it. Brilliant!
Great selection! Worth a look everytime ! Stock changes .
Nice little shop but with non-existent customer service. I was in there browsing for 10 minutes or so and four other people came in during that time. Not once did the man behind the sales counter look up from his laptop and say 'Good morning' or 'Can I help you?' or 'Are you looking for anything in particular?'. Total silence.
Reply from Forget Me Not Shop
Thank you for taking the time to leave your feedback. We’re sorry to hear you didn’t feel acknowledged during your visit — that’s never the experience we want anyone to have in our shop.
We’d like to share that the staff member you encountered is autistic so social interaction can sometimes be a challenge. That said, we’re actively working on ways to ensure all our customers feel more welcomed and supported, regardless of who is on duty.
We really do appreciate you bringing this to our attention, and we hope you’ll consider visiting us again so we can offer a more positive and engaging experience.
I ordered some tea caddies for my wife. Unfortunately, one of the patterns I’d ordered was out of stock. I received a call asking if it would be ok if they sent a different pattern, which I accepted. When I received my order, they had included a free gift for the inconvenience. Excellent service.
Reply from Forget Me Not Shop
Thank you so much for your lovely review. I’m glad it all worked out in the end. Many thanks
This was a fantastic experience. The owner was responsive through social media platforms, and helpful, knowledgeable and facilitative with issues i was having. Products were great.
Reply from Forget Me Not Shop
Thank you for your lovely review. I’m glad we could help x
Lovely little shop tucked away in Shaftesbury. Friendly, knowledgeable staff and a great range of products. Will definitely be back!
Reply from Forget Me Not Shop
Thank you for your very kind review. We look forward to seeing you again.
I'm glad I took a wander up Swans Yard to see what was up there! With Christmas around the corner, I popped in and managed to find some really nice bits to tick a few off the christmas list.
Great range of products, really friendly and helpful staff.
I didn't know you could order online either! Will be back for more!
Reply from Forget Me Not Shop
Thank you so much for your lovely positive review of our shop. we look forward to seeing you again x
Nice little shop for different bits and peaces helpful staff well worth a look go there often
Reply from Forget Me Not Shop
Thank you for your kind review I’m glad you enjoyed your experience at our shop and we look forward to seeing you again x
They have a lovely range of eco products to choose from and some things that you wouldn’t normally find in other eco shops which is exciting! I especially like their coasters.
Reply from Forget Me Not Shop
Thank you so much for your lovely review glad you love our range x
A lovely shop with so many interesting little treasures and the bonus is they are sustainable products!
Reply from Forget Me Not Shop
Thank you so much for your lovely review x
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