Formidable Forms is amazing. It is easier to use than other form builders to build custom apps such a searchable member directories, simple carts, and quizzes. I have several that have been in product... See more
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Review summary
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Based on these reviews
I worked with Kolhan over the course of several weeks to resolve a tech issue that was far too complex for me to address, and I couldn’t be more grateful for his support. Although it took time to work... See more
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I've been using Formidable Forms for a while now, and I couldn't be happier. The plugin is incredibly powerful, flexible, and easy to use—even for more complex form setups. It’s packed with featur... See more
Company replied
Anyone who has reached out for tech support knows that the devil is in the details. Support teams are so immersed in the product they often take for granted that end users are not as familiar. Which... See more
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Company details
Information provided by various external sources
Formidable Forms is the best WordPress forms plugin. Over 300,000 professionals use our WordPress form builder to create contact forms, surveys, calculators, and more.
Contact info
United States
- formidableforms.com
4.7
Excellent
174 reviews
Replied to 83% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Plug-In
Overall great plug-in with many features and a lot of possibilitys for developers.
April 10, 2025
Unprompted review
Reply from Formidable Forms
Awesome to hear—thanks!
We’re pumped that you’re finding so much potential in Formidable Forms. We put a lot of thought into making the plugin as feature-rich and developer-friendly as possible.
great support easy and fast..
great support easy and fast... I realy like it
April 9, 2025
Unprompted review
Reply from Formidable Forms
We’re so happy to hear that!
Fast and friendly support is what we aim for, and it’s great to know we hit the mark. Thanks for taking the time to send a review!
I don’t understand most of the…
I don’t understand most of the technical aspects of the forms on the websites I work on, but the support team of Formidable Forms is always extremely patient in explaining every detail in a simple and clear way. Besides fixing an issue, I always learn how to prevent future errors. Outstanding service!
April 8, 2025
Unprompted review
Reply from Formidable Forms
Thanks so much for your kind words!
It’s awesome to hear that our team could explain things clearly and help you feel more confident with the forms. We’re always here to help—and happy to make the tech stuff a little less intimidating!
Jonathan from the Support has been very…
Jonathan from the Support has been very helpful in solving a tricky problem. Formidable!
April 3, 2025
Unprompted review
Reply from Formidable Forms
Jonathan is a rockstar, and we’re thrilled to hear he was able to help solve the problem - thanks for the awesome feedback! We’re always here if you need us again.
Reply from Formidable Forms
Thanks so much! We’re thrilled you had an awesome experience with our support team. We’ll keep bringing the strong support every time! 💪😊
Jonathon was very efficient and helpful.
Jonathon was very efficient and helpful.
March 31, 2025
Unprompted review
Reply from Formidable Forms
Thanks so much for the great feedback! Jonathan is definitely one of our rockstars, and we’re so glad his efficiency and help made a difference. We’ll be sure to share your kind words with him! 🙌
Super attentive & responsive
Super attentive & responsive. Very helpful whenever I have questions they send specific details and instructions on how to fix update. Has a lot of custom features I am able to use on custom WordPress websites.
March 26, 2025
Unprompted review
Reply from Formidable Forms
So great to hear—thank you!
We’re happy our support team could help you out with clear steps and that the plugin’s custom features are a good fit for your WordPress builds. Can’t wait to see what you create next!
Formidable forms is the way to make forms
Formidable forms is the way to make forms. Easy interface, tons of features and their support is great; fast, to the point and always helpful.
March 17, 2025
Unprompted review
Reply from Formidable Forms
We love hearing this—thank you!
Fast, helpful support is one of our top priorities, and we’re so glad you’re having a great experience with both the product and the team behind it.
The support team and the functionality are fantastic
I am so appreciative of support team and FF after 1 year of use. I am not a coder or a developer.
I had created simple surveys years ago with FF and made a big shift to much more detailed, multilayered surveys that use conditional logic and registered users a year ago.
The forms work great and functionality is updated regularly.
The "Mike" videos are immensely informative, succinct and fun to watch for his sense of humor.
And the support team is incredible. They are professional, responsive and go above and beyond such as to have recently created a 4 minute video detailing steps (for creating a view) that I could not envision or understand how to do from the docs. And I was successful with the implementation!! When I had a conflict one time I got a very attuned response from a different category of support services and then also from the co-founder. The issue was addressed quickly and respectfully for all parties involved and resolved.
It's been a 5 star experience. Thank you everyone.
March 3, 2025
Unprompted review
Reply from Formidable Forms
Thank you so much for the amazing review!
We’re thrilled to hear that Formidable Forms has been so helpful in your journey, from simple surveys to complex ones with conditional logic. It’s great to know that our support team and Mike’s videos have made a difference for you. We’re so glad everything has been a 5-star experience for you, and we truly appreciate your kind words!
– The Formidable Team
Service is fantastic
Service is fantastic! Always prompt and accurate. Formidable is a great product and service is unmatched!
March 3, 2025
Unprompted review
Reply from Formidable Forms
Thank you for the wonderful review!
We’re so glad to hear you’ve had such a positive experience with both Formidable Forms and our support team. Your feedback means a lot to us, and we’re thrilled to continue providing great service and a product you love!
– The Formidable Team
Formidable Forms is Awesome
Formidable Forms is reliable, easy to use but advanced and backed by an amazing support team. Couldn't go without it!
Thanks Formidable Team!
February 27, 2025
Unprompted review
Reply from Formidable Forms
Thank you for the awesome review!
We’re doing a happy dance over here! 🎉 It’s great to hear that you find Formidable Forms both easy to use and powerful. We’re thrilled to be your go-to tool, and our support team will be high-fiving you for the shoutout. Let’s keep building something amazing together!
Long-time FP user here
Long-time FP user here. Had a weird problem where FP simply wouldn't work on a client site. The FP team kept working on the issue until they resolved it. Granted we kept performing what they requested on our end, but ultimately they were able to correct my "one-off" issue. Thanks Jonathan and the FP support team.
February 26, 2025
Unprompted review
Reply from Formidable Forms
Thanks for the awesome review!
We love hearing from our long-time users! 🙌 Huge shoutout to Jonathan and the whole support team for sticking with you through that tricky issue. We’re so glad we could get everything working on your end, and we’re always here if you need us again. Thanks for being part of the Formidable family!
– The Formidable Team
Great form builder
Great form builder - easy to integrate and works well
February 26, 2025
Unprompted review
Formidable is always improving
Formidable is always improving. They are also fast to update if any security issues are found, which is comforting. In addition, their support is outstanding. I've been a happy customer for many years now and recommend them to my clients (I'm a web developer/programmer).
February 21, 2025
Unprompted review
Reply from Formidable Forms
You just made our day—thanks so much!
We’re thrilled to hear you’ve been a happy customer for years! 🎉 Keeping things secure, updated, and supported is always top of mind for us. Huge shoutout to you for recommending Formidable to your clients—it means the world to us! Keep rocking those web projects, and we’ve got your back whenever you need us.
– The Formidable Team
Expert care till the end
We were having multiple issues with a payment form we had been using for a while. Support was able to provide clear and quality solutions - even creating a patch for our plugin. Thank you for going above and beyond to make sure we are taken care of.
February 24, 2025
Unprompted review
Reply from Formidable Forms
Thanks a ton for the awesome review!
We’re pumped to hear we could help you with that tricky payment form issue! 😎 Going above and beyond is what we love doing, and we’re stoked we could create that patch for you. If you ever need anything else, we’ve got you covered—just give us a shout!
– The Formidable Team
Amazing product for both experienced…
Amazing product for both experienced developers and amateurs like myself.
In particular it is worth mentioning the support that Formidable offers. It’s outstanding, they always go that extra mile to provide answers and advice when needed.
Highly recommended.
February 20, 2025
Unprompted review
Reply from Formidable Forms
Thanks so much for taking the time to send a review!
We’re glad to hear Formidable is working well for both experienced developers and newcomers like yourself. Our support team will really appreciate the shoutout—they’re always happy to help out with answers and advice. Thanks for the recommendation, and we’re excited to keep supporting your projects!
– The Formidable Team
Incredibly flexible platform with…
Incredibly flexible platform with outstanding support. There's truly not a data capture issue that I've been unable to perform with Formidable Forms.
February 17, 2025
Unprompted review
FForms support is always responsive
FForms support is always responsive - something we never take for granted. Appreciate the platform and the people, always. Cheers.
February 17, 2025
Unprompted review
Taking your website to the next level is easier with Formidable Forms
I've been a website developer for over 25 years, and since discovering Formidable Forms in 2017, it has become an essential tool in every website I build for my clients. The versatility and ease of use it offers are unmatched—whether I need to create custom registration forms, set up online payments, or develop complex form solutions, Formidable Forms makes it effortless. Tasks that would have taken me many many hours and days to code manually (not to mention the frustration) are now completed in just minutes.
Beyond its powerful features, the customer support is truly exceptional. Anytime I need assistance, the Formidable Forms team is always responsive, knowledgeable, and ready to help.
I recommend Formidable Forms whether you are a seasoned web developer or just starting out making your first website and want to take it to the next level. It is that easy.
February 12, 2025
Unprompted review
Reply from Formidable Forms
Thanks for the awesome review!
We’re thrilled to hear that Formidable Forms has become such an essential tool in your web development toolkit. It’s great knowing that we’ve saved you hours of coding and frustration! 🙌 Our support team will definitely appreciate the love, too—they’re always here to back you up. Thanks for recommending us to both pros and beginners alike—we’re happy to be part of your (and your clients’) journey!
– The Formidable Team
Responded to the problem quickly and…
Responded to the problem quickly and courteously. Excellent communication and problem was resolved quickly. Thank you!
February 11, 2025
Unprompted review
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