Morgan & Morgan Reviews 

Morgan and Morgan, specifically John Morgan, takes tremendous pride in the size of his company as evidenced by his commercials, his signs, etc. He puts a lot of focus and attention on the phrase, " for the people." It's understood that all companies, as well as all humans, have their faults, setbacks, misunderstandings, etc. No matter how successful and productive a person or company becomes, you have to weigh the character of that entity. Growth can come quickly but it's pride that will eventually crush the business. This may be the largest personal injury firm in the country, but it doesn't mean it's the best and according to the reviews, it is widely believed this company should reconsider it's catch phrase to read " we use the people". It would seem that since the company is so huge, others, meaning the smaller firms or attorneys who practice independently, are being pushed to the wayside because people tend to think that bigger is better. The only reason this firm wants to be bigger is because they " love " money for themselves. If you don't have a lucrative case, you aren't going to get the " fight" Mr. Morgan claims he does for his clients.

Doesn't that make you kind of think, " Hmmmm, if this company isn't for the small guy, I wonder how much they are for me." You really have to read in between the lines. " If this company is so set on being the biggest, how much time are they really going to spend on your case? It seems that they are so focused on growing that they aren't committed to quality and real customer service. This company is all about winning and they will cut deals to claim the title of "winner" even if it means the client gets little to no return. There are reviews that talk about how the company settled for less than what they could have gotten for the client. Why is that? My theory is that they want to settle out as a " win" to make their numbers look good. Their hope is that the client ISN'T well versed in the matters of law and they hope the client doesn't figure out what the firm is doing behind the scenes. When people get burned, they start to investigate but by then, it's too late, the case is settled and it's over. I must admit, I thought that bigger was better until I seen the gross mishandling of my case. I read somewhere that the LOVE of money is the root of all evil. Money itself isn't evil but if you deal with folks who love it, they will do whatever they can to get it. Now, have they done good for some people? Of course but they profited as a result, and that is an expectation. However, the bad seems to outweigh the good. There are reviews that have not been written, there are losses the company doesn't want the public to see, etc. They want the reputation of " winner" even if it means getting a lesser settlement for the client. They aren't "for the people". There are folks who have a good case but Morgan and Morgan aren't for you....they're for money, so a good case isn't good enough if you don't have dollar signs to go with it. Am I making sense??? I had an experience with this firm that really helped me put into perspective what they are about. Now, this is my experience, however, it seems to be the experience of many others. Being the biggest truly means nothing when you don't have the character that goes along with it. Ask Morgan and Morgan about their loss rate and see what they say... ask if their firm has ever been sued for malpractice, it seems there are some cases mentioned online. My understanding is that arbitration is usually not open to the public, meaning that you really don't know how many times Morgan and Morgan, as well as other firms, have been sued. Of course I expect that if the firm were to read this review, they would respond with a pre-written " so sorry" etc.... but we know that is just to save face, not solve a problem. Please be mindful in who you choose to defend you. I would not choose this practice. That doesn't mean there aren't really good attorneys in this firm, but taking the risk isn't worth it simply because the ones who manage the firm seem to oversee it with poor character. I hope this review helps.

UPDATE: As you can see, Morgan and Morgan reached out to me via this post. This is a generalized answer. When a company has so many complaints regarding the same issue, it's easier to come up with a general answer. This alone can show the magnitude of the complaints the company receives. Secondly, you'll notice that they will try to use " emotions" and possible " misunderstanding" of how the law works, as a defense for why "you" are upset. I think this company would gain a whole lot more respect and possibly see some folks re-evaluate their opinions, if the company would just come out and say how much they failed and apologized instead of faking an apology and trying to make the client seem like the problem.

FRAUDULENT COMPANY THAT GOES AFTER INCORRECT ENTITIES! WATCH OUT!

I’m humbly greatful for what Morgan & Morgan has done for me from Ms.Veronica to Ms.Jacklyn they were very helpful communication was everything and they kept their words I highly recommend you use this law firm thank you again Morgan & Morgan

Basically, they only want big income claims. They are not for the people!

My parents were in a multi car accident that wasn't their fault, and both of my parents were injured in the accident. When Morgan and Morgan settled the case they took 33% of my dad's settlement and 33 % of my mom's settlement so they got over 66% of the settlement. It should have been just 33% of the settlement because it was one accident, not two separate accidents they were in the same vehicle. They are a greedy law firm looking to line their own pockets off your misfortune. I do not recommend them to anyone.

After submitting a detailed inquiry through their online form, I received a call from an intake representative literally seconds later—before there was even a chance to review the detailed content I had just submitted. I was asked to repeat the same information I had already taken the time to provide, which felt redundant and inefficient.

I expressed my concern that it would be more effective—and respectful of the client’s time—if their team were to briefly review submitted inquiries before making contact. After offering this feedback, I was told they couldn’t assist me. This came across as dismissive and gave the impression that the decision was based more on internal limitations or a rushed process rather than the actual merit of my situation.

Their intake workflow doesn’t allow time to assess a case properly before calling, which results in critical gap in their service delivery. It also reflects poorly on the care and consideration that prospective clients hope to receive.

They need to consider adjusting their approach to ensure future applicants feel heard, not dismissed.

I certainly wish I had read the reviews prior to hiring Morgan and Morgan. What a joke of a company. The employees could care less. It makes me sick to my stomach! It is actually shameful that a law firm can treat people and there cases as they do!

Morgan and Morgan lawyer is handling my 81yr old mother's fall case. After the deposition the lawyer Brittany P. told my parents on speaker that all you had to do was say "you tripped on the fu**ing rug". My mother was so upset. That's completely unprofessional and verbally abusive. They will not let me make a complaint because I am not the client. If not her child who else is going to protect an elderly parent from this kind of treatment.

This is another dishonest law firm. I was trespassed and assaulted in my home twice by pigs from the Covington Police Department as well as the Sheriff's Dept. I was ignored by every lawyer in Memphis as well as Tipton County. I know I have a case because both Cochran and Crump also told me they couldn't help me and to contact the bar for a lawyer as soon as possible. The Tn bar is absolutely filled with corrupt lawyers as well so I wouldn't get help from them. This is because I was beaten and injured by pigs for no reason. Then they lied on me. I had no criminal history yet they lie always and say the victim they beat assaulted them. I never thought I would state this but we need to defund these police. Anyway, because so many lawyers are involved in my racketeering, there isn't one that will help. Morgan and Morgan is terrible. I called them twice and they ignored me. The first case, I hired Barney Witherington and that liar wanted me to plead no contest. I would later learn that this lawyer was involved in the setup of the police beating with William Peeler. There was a theft of about 200K of timber from my farm by the former sheriff, Witherington, and Michael Turner. He had also sent a team of CIs to steal my ID and LLC. He had set up the entire trespass, assault, and ransacking and wanted me to claim I was temporarily insane. You don't have to be smart to know that this was terrible malpractice. i refused and set about to look for a lawyer to help me because this fraud only intended harm for me. The second time he and William Peeler had me fraudulently arrested, Milfred Eckel was represented me initially. I suspected he was involved with Witherington. He had intentionally botched a several previous cases. I believe the opposing lawyers cut him into the mineral royalty theft with Turner. This lawyer was also pals with the sheriff that was involved in the timber theft. i wanted the body cam because I knew had assaulted me and taken me somewhere to torture me. My boyfriend had just returned from the hospital and couldn't walk so the pigs left him here alone! They would kill him in a facility in two months. I fired Eckel and hired a Memphis lawyer. I paid him 25K to get the body cam. Suddenly William Peeler resigned and appointed Eckel as judge. Then they dismissed the charges but made a bunch of demands on me. The lawyer knew all this but wanted to steal 25K from me as a flat fee payment. He knew the the frauds would dismiss the charge as they were colluding with Eckel, the new judge. Tennessee bar is full of liars and murderers. There was no lawyer that would help and that includes the bar. They avoid me and don't answer.

I am writing to express my disappointment in the handling of our case by your firm. While we entered into this agreement fully understanding the contingency fee arrangement, we also did so based on the strong marketing and assurances that your firm would manage all aspects of the case professionally and thoroughly. Unfortunately, that was far from our experience.

To be candid, I feel compelled to share the following concerns:
1. Lack of Communication: We were rarely updated on the status of our case. We routinely had to initiate contact to gain even a basic understanding of what was happening.
2. Poor Responsiveness: Getting a call back from your office was inconsistent at best. There were times we waited days, sometimes longer, for even the most basic updates.
3. Misleading Assurances: One of the core reasons we chose your firm was the representation that you would “handle everything.” In reality, that claim was either grossly misleading or entirely untrue.
4. Failure to Obtain Medical Documentation: Your team was unable to retrieve medical bills from our hospital visits—one of the most fundamental tasks in a case of this nature. We ended up having to do that ourselves, and even then, the process was made more difficult due to the lack of support from your side.
5. Unresolved Bills: After nearly a year, we felt worn down by the process and simply accepted the final negotiated outcome. Yet we are still left with more than $5,000 in outstanding bills that were never addressed or resolved.

Based on this experience, I would strongly advise others to consider working with a local attorney who can truly manage the details and provide consistent communication—something that, in my opinion, was clearly not your firm’s strength.

We entered into this relationship with the belief that we would be supported and that your firm had both the expertise and commitment to advocate for us. Sadly, we leave it feeling disappointed and underserved.

Chris and Tina Hutchinson

I wish I would have read reviews beforehand. Only talked to attorney once and after 3 months I get a letter that they have decided not to represent me. I have tons of medical bills, I am a senior citizen. I wasnt given a reason why. HORRIBLE HORRIBLE HORRIBLE, dont trust them.

Morgan and Morgan took my case, sent me to their Dr and to their therapist. Made all the decisions about my treatment and therapy. This was back in Oct and November of 2024, never once talked to any attorney only case workers. Now in May of 2025, they tell me I have no case, as there was never an MRI test taken and my therapy should still be ongoing for a minimum of 10 months. They controlled all of those actions; they even made all the appointments and scheduled everything they said I needed. Now out of nowhere I do not have enough bills for a case. So the pawn me off to a subcontractor who reviews the case and agrees. Morgan and Morgan was my attorney; they set the outline for me to follow and now I do not have a case because they dropped the ball? Face it they only want the big money cases. A nobody is still a nobody to them unless he brings in big money for them. Do not waste your time if you are just a small-time case. Go find a real attorney who will work with you and talk you through your case. Talk about false advertising, nobody is a nobody. Ha Ha ha ha ha

If you’re looking for a law firm that only takes cases a third year old could get the same outcome, you have found your place. If it’s mal practice, forget it , don’t call! Waste of time. They advertise they have the money to take on the big cases, well, they told me they didn’t!
Went to a dermatologist. Doctor came in. No problems, said get dressed. She left leaving One guy in the room all doctor dressed . I remember a spot I wanted below my right eye. I told the guy to get the doctor and he says oh I can handle this. He reaches for the machine but forgot about all the files in his left hand, they start to fall, he tries to catch them and pokes me with the laser machine. Folks through the state investigation on this case , they flung , Doctor dude WAS A STUDENT ! A student left unattended with a patient, an no no right there. I’m still scarred in a major way, can’t see any but halos out of right eye, and vertigo.. lots more …..
Contacted Mr Morgan , figuring no problems, with all my pictures and blog, whole right side of face is blood pooled and a major puncture matching the laser tip . The case seems open and shut, even by mal practice and negligence. What about abandonment ? They wouldn’t see me to fix it ! Ok , Mr Morgan , I have been a firefighter, medic, ranger , and police . I’ve been a firefighter/ medic for over 25 years. I help people no matter what it takes. I cannot discriminate. Your people , whom are like talking to a call center in??? we’re not friendly. I did not get to talk to a lawyer as I think you promise? I wait a few days to hear every excuse why you can’t take the case , but the one that stuck out in my mind was, it just too expensive. Don’t you promise to have the funds for the big companies? I guess not . You said you couldn’t? I sit in court rooms as a witness, 2-3 times a month . I know the system. I know how hard it is to win but I hardly ever loose bc I fight for those people. I don’t get to pick. I’m just asking for a little help, as you promise? But you can’t win if you don’t enter . I’m just a public servant that needs help. No one gives a crap about us and we notice it ! Unless they are dying, then things change! Mr Morgan , I’m embarrassed at the scar and just keep gettin no ! Do I have to live with this deformed face forever with no repercussions to the doctors. Looks like it so far? The doctor at waters edge won’t see me. Long scam story. Waters edge dermatologist are laughing bc they know y’all won’t come after them . Frustrating! What if I get on scene of a bad mva? I say, oh I don’t want that case. Or when I go in a 2000 degree fully engulfed to get a two year old and a dog? Or just the dog ? So the dog has better protection than the firefighters rescuing him? We just do the job , just like you preach . We always think in our time of need, people would help us it never crossed our minds, Mr Morgan , you wouldn’t answer that call ! We very rarely ask for help, pride thing, but I did and not the turnout I expected.

They have a ton of commercials, very convincing but worthless. When a person hurts his foot at a therapy
spot and then develops an infection and the beginning
of osteomylitis and is told he may lose his foot and then his leg, was alarming. Then in the hospital for a week, with a ton of vancomycin and two surgeries, and, luckily released with instructions to take an antiobiotic for 6 weeks and change the dressing every day for 6 weeks and them hold my breath in hopes it would improve was not worth Alondra and M&M's time. My leg and foot was not of concern to a
so called law firm that stresses the importance of personal injury and medical malpractice. It was truly
a horrible experience that took almost an hour. Shame on you!!!! Just received a response from Morgan & Morgan and what a croc of bovine scatolgy these people have. What chutzpah! They instill no confidence nor a modicum of professionalism in their so-called "process." Thank the Lord I found a reputable law firm that honors its word and is trully committed. I would never use this amateurish firm again.

I watch your commercial about how you fight for the people. My daughter in law was hit in a car accident. You accepted the case - the guilty party had collision insurance. Your firm made a half hearted effort towards the case, communicated poorly and dropped the case with little fight or explanation. Very disappointed in the representation she received.

Horrible experience with using Morgan and Morgan. Was involved in a car crash where a tractor-trailer pulled out in front of me totaled my car but, I only had liability insurance on my vehicle so, I hired Morgan and Morgan and all they were concerned with was my personal injuries which was minimal about a year later I took a settlement for $35,000 from the tractor-trailer insurance company. But, I only walked away with $4400 after all their attorney junk fees and they didn't help me at all with my vehicle damage to my car which was totaled and I got zero dollars for the vehicle I would have been better off just dealing with the tractor trailer insurance co.
Absolutely the worst experience ever.
Lee Bowling in GA

I was in an auto accident on April 7, 2025, Morgan and Morgan started working on the case but in two weeks I get a call from the case manager telling me they can not get any money for my injuries to my spine. The case manager was unprofessional by telling me you have to live with the pain and I am wondering if I can sue them for the unprofessional behavior. This case manager said the lady who hit me had no body damage on her insurance but when I had liability I had body damage so I feel the case manager did not want to do a thing for my case. This case manager does not deserve her job if she going to be unprofessional in it.

May 2024, I enlisted the professional services of Morgan & Morgan. They accepted my case because of a finger amputation,(Osteomyletis) and assured me that I had nothing to worry about with their professional's on my case. I filled out the necessary form's for them to do their job's effectively. By January 2025, they were calling me asking me to fill out more duplicate form's for the V.A.! They screwed my case up so bad, that I actually wished that I had went to another Attorney. The excuses I received were, "We couldn't find your Cousin's Insurance Policy because he was a Former Federal Prison Guard with "BLACKED OUT INFORMATION!" The next excuse I heard was that there wasn't enough money on my Cousins' Home Insurance Policy for it to be worth their while! There is nothing personal here, just my 1st and last experience this Law Firm that claims thing's that they????? "I actually believed in them!" Now I don't!

Morgan and Morgan for the people that's a joke for the money more like it and only if it's big bucks I had the pleasure of dealing with scatter brain summer and and attorney foot I tripped on city maintained sidewalk and saw stars I ended up going to the er they said I had a fractured skull well I got in touch with anyway I tried to stay in touch couldn't get them to call me back summer went so far as to say when they would be filing with the city then I finally got a hold of her replacement no surprise she was replaced foot should go too anyway they come up with so lie about I didn't send pictures we discussed them anyway a few months later they sent a letter dropping my case think I will send a letter to the board that oversees attorneys at their worst gotta go I get angry every time i think about the way I was treated