Forthglade Reviews 17,453

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 6,234 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the food, noting that their pets thrive on it and enjoy meal times. The ordering process is frequently described as easy, and the delivery service is often highlighted for its speed and reliability. However, some customers also noted issues with delivery, including delays and problems with couriers. A few people experienced issues with damaged packaging or incomplete orders, and some mentioned difficulties reaching customer service by phone.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers express delight, stating their dogs love the... See more

Quality

Clients share positive opinions on quality, with many praising the excellent quality of the food and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick delivery times,... See more

Order

Consumers generally express satisfaction with the ordering process, often highlighting its ease and the quick... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the excellent and speedy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been buying your food for well over a year now I have to say the quality is amazing and my dog Nella finishes every last bite She’s always had problems with her gut and I’ve tried everything an... See more

Company replied

Rated 5 out of 5 stars

Forthglade customer services is first class. My first order was meant to have been delivered by Evri and we all know what they are like!! After a week of failed deliveries and then claiming it was... See more

Company replied

Rated 5 out of 5 stars

The treats and chews really get his attention and gets him to focus on what is asked of him to get the reward. The lavender chews have a good effect of calming him first thing in the morning and ju... See more

Company replied

Rated 5 out of 5 stars

The food is of excellent quality. I needed my subscription order to arrive before I went away for my dogs and indeed it did. They kindly sent the food by Express Delivery. I have two dogs so need a l... See more

Company replied


Company details

  1. Pet Store
  2. Feed Manufacturer
  3. Animal Feed Store
  4. Food Producer
  5. Natural Foods Store
  6. Pet Supply Store

About Forthglade

Written by the company

SHOP ALL DOG FOOD SHOP WET FOOD SHOP DRY FOOD SHOP TREATS Forthglade - Dog's Dinners From Devon

Ignite your dog's tastebuds with our natural range of high-quality dog food. Founded in 1971, Forthglade is now a highly reputable brand and leader in the natural pet food market.

We’re passionate about nourishing the relationship between dogs and their owners, and make food that we believe supports this mission. Our simple and wholesome food is also tail-waggingly tasty and free from junk, fillers and artifical flavours, colours and preservatives.

Our ranges include grain free and wholegrain wet food, cold pressed and lightly baked natural dry, dental sticks and natural dog treats. Our recipes are available across puppy, adult and senior, to support your dog throughout every stage of life.

Each of our wet food, dry food, dental & treat recipes are made using natural ingredients. We offer complementary and complete recipes to give you maximum control to tailor mealtimes suited to your dogs needs and preferences.

We're passionate about giving back and we've donated over 360,000 dinners to dogs in needs through our Happy Paws initiative. We're also partnered with the National Trust to help improve access for dogs and their owners at the places the Trust cares for.

Need Help?

We're sure that our food will get tails wagging but if you need to reach out, our friendly customer care team are on hand/paw with any questions you may have. Follow the link below to fill out a contact form, and a member of the team will get back to you as soon as possible.

CONTACT US

Written by the company

Free delivery on all orders over £40
Get free delivery on all orders over £40!
Your Dog Magazine award winners
Best Wet Food 2026! For the sixth consecutive year, Forthglade has been awarded the Best Wet Food accolade in the 2026 Your Dog Awards.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

17K reviews

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Rated 5 out of 5 stars

Always a pleasant surprise our dog…

Always a pleasant surprise our dog thinks there scrumie

April 23, 2026
Forthglade logo

Reply from Forthglade

We're so happy to hear our recipes are a pleasant surprise and your dog thinks they're scrumie! Thanks for your positive feedback!

Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Warm wishes,
The Forthglade Team

Rated 5 out of 5 stars

Excellent and so helpful as a a…

Excellent and so helpful as a a company. Dogs can't wait to eat. Packaging, handling and delivery excellent too which can be tricky when you buy in bulk for a large pack

April 23, 2026
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Reply from Forthglade

We're so happy to hear that your dogs enjoy meal times! It's great to know that the packaging, handling, and delivery are excellent, even when ordering in bulk. Thank you for your feedback.

Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Warm wishes,
The Forthglade Team

Rated 5 out of 5 stars
Forthglade logo

Reply from Forthglade

We're so happy your delivery was quick and well packed! Thank you for sharing your positive feedback with us; we appreciate it a lot.

Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Warm wishes,
The Forthglade Team

Rated 5 out of 5 stars

As always our dog loves this food

As always our dog loves this food. We had to alter our order because our dog is recovering from dental treatment ( soft food only). It was very easy to change and we asked for it to be dispatched immediately which it was. Great service all round.

April 24, 2026
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Reply from Forthglade

We're happy to hear that your dog loves our food! It's great that you found it easy to adjust your order and that it was dispatched quickly. We appreciate your positive feedback.

Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Warm wishes,
The Forthglade Team

Rated 5 out of 5 stars

Very good

It's very good quality and dogs they really do enjoy it.

April 24, 2026
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Reply from Forthglade

We're so happy to hear that your dogs really enjoy the very good quality food! Thank you for sharing this wonderful feedback with us!

Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Warm wishes,
The Forthglade Team

Rated 4 out of 5 stars

The pupstar still loves the food from…

The pupstar still loves the food from Forthglade and is delighted when it gets delivered. I only give it 4 stars because the delivery company always seems to have a problem being able to deliver to us! This is the second time we've experienced problems, and this time the remainder of our order was returned because they 'missed us'. Previous reason was that they couldn't find us, yet they same company did when they reattempted the following day!

April 23, 2026
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Reply from Forthglade

We're happy your pup loves our food! We're sorry to hear about the delivery issues you've experienced. We appreciate you bringing this to our attention, and we'll look into what happened with the delivery company.

Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Warm wishes,
The Forthglade Team

Rated 5 out of 5 stars

They offered 40% off and it was here in…

They offered 40% off and it was here in two days. Brilliant service!

April 24, 2026
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Reply from Forthglade

We're happy to hear that you received our offer and your order arrived so quickly! Thank you for sharing your positive experience with us.

Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Warm wishes,
The Forthglade Team

Rated 5 out of 5 stars

Great product

Great product, good quality I’m on a subscription. My dogs love it.

April 17, 2026
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Reply from Forthglade

We're so happy to hear that your dogs love the product and that you find the quality great. Thanks for subscribing!

Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Warm wishes,
The Forthglade Team

Rated 5 out of 5 stars

Changing diet for a sensetive dog

Easy to order. Delivery by courier was stressful. Informed it was out for delivery at 09.40 on the Friday, but received the delivery at 20.40 the following Monday. This appears to be the norm for DHL. Never had this problem with Evri.

Have only just started the change over process mixing the foods gradually. Will know by the end of the week whether Bella takes to it without any problems.

April 15, 2026
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Reply from Forthglade

We appreciate you taking the time to share your experience. We're happy to hear that ordering was easy. We're sorry the courier delivery was stressful and took longer than expected. We'll look into this. We hope Bella enjoys the new food!

Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Warm wishes,
The Forthglade Team

Rated 5 out of 5 stars
Forthglade logo

Reply from Forthglade

We're happy to hear our food is such a hit and that your dog enjoys every last bite! Thanks for the positive feedback.

Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Warm wishes,
The Forthglade Team

Rated 5 out of 5 stars

Great good quality grain free food

Great good quality grain free food, my dog loves it which is the most important thing.

April 24, 2026
Forthglade logo

Reply from Forthglade

We're so happy to hear that your dog loves our grain-free food! It's great to know that your dog enjoys the quality of our food. Thanks for the feedback!

Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Warm wishes,
The Forthglade Team

Rated 1 out of 5 stars

Profits before pets

I reached out to Forthglade explaining how much we're struggling after our dog had suffered a spinal stroke at Easter and between the emergency vet bills, the care and treatment afterwards and the ongoing rehabilitation that we had to make the hard decision to cancel our subscription, we didn't want to go. Their response from 'Sophie' was ok we've cancelled everything, I know it was what I asked for but they didnt even offer a pause, it felt like 'they can't pay let's cancel immediately'. Whereas Tails who I've also had to contact for the same reason (we get the dry food from there) had a totally different response to Forthglade, they have slightly changed my subscription to make it cheaper and also added a discount for the next 3 months, something that I was not expecting at all and for that reason I will be sticking with them in the future (after a 2 month pause) and not returning to Forthglade at all, which is a shame as my dog loves their food. They didn’t even offer to send out the treats that I was not paying anything for due to the credit on my account.
It's pretty clear to see that unlike Tails, Forthglade cares more about profits than pets. I emailed them about this and got no response which says it all. Goodbye Forthglade 👋

April 24, 2026
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Reply from Forthglade

We’re so sorry to read this, and to hear about what you and your dog have been going through — that must be incredibly difficult, especially with everything you’re managing following their spinal stroke.

This is certainly not the experience we want for our customers, and we’re really sorry that our response made you feel unsupported at such a challenging time. We completely understand why this has been upsetting.

We will be picking this up as a priority and will be in touch with you tomorrow to review what’s happened and resolve your outstanding query properly.

Thank you for bringing this to our attention, and again, we’re very sorry.

Warm wishes,
The Forthglade Team



If you want, I can also add a subtle retention/save element (pause/discount tone) without overpromising.

Rated 5 out of 5 stars

Good Quality Food

Forthglade food is of good quality, 75% meat (not meat derivatives) in the wet food and 50% in the dry. It is priced in the mid range and is affordable. My dog likes it and I didn't have any problems when I first started using it. It seems to be easy to digest.
I use the delivery service which is reliable and means that I never run out. It is much better now as they changed from Evri to DPD, while reliable before the packets were arriving burst open inside the boxes. Customer service were quick to respond.
Overall, my experience with Forthglade has been good, my dog seems well and enjoys the food.

April 24, 2026
Forthglade logo

Reply from Forthglade

We're happy to hear that your dog enjoys our food and that you find it easy to digest. We appreciate your feedback regarding our delivery service and are glad the change to DPD has improved your experience. Thank you for sharing your positive experience!

Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Warm wishes,
The Forthglade Team

Rated 1 out of 5 stars

Can't treview because not received

I cannot tell you how my dogs enjoyed this product as, after a week, it has not been received. This is almost certainly due to using Evri, who regularly 'lose' parcels or return them.

April 24, 2026
Forthglade logo

Reply from Forthglade

We're very sorry your dogs haven't yet received their product and for the delivery issues you've experienced. We appreciate your feedback and will look into this matter with our delivery partner and be in touch.

Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Warm wishes,
The Forthglade Team

Rated 5 out of 5 stars

Leo my pug loves forthglade food dry or…

Leo my pug loves forthglade food dry or wet! I have recently moved back over to the brand always an empty dish.
And the lovely treats go down well too.

April 16, 2026
Forthglade logo

Reply from Forthglade

We're happy to hear that Leo loves our wet and dry food! It's great to know our treats are a hit, and we appreciate you sharing your positive experience with us.

Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Warm wishes,
The Forthglade Team

Rated 4 out of 5 stars

My little dog enjoys your food & it is…

My little dog enjoys your food & it is always packed & delivered well

April 24, 2026
Forthglade logo

Reply from Forthglade

We're so glad your little dog enjoys our food, and that it's always packed and delivered well! Thanks for your positive feedback.

Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Warm wishes,
The Forthglade Team

Rated 5 out of 5 stars

Beautiful food!

Very elderly dog with bowel incontinence. The turkey dinner was recommended for a low residue diet. Results are fantastic, she loves the food and the clean up is definitely easier. A really lovely product, highly recommend.

April 23, 2026
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Reply from Forthglade

We're happy to hear the turkey dinner is helping your elderly dog! It's great to know she loves the food and that it's making clean-up easier. Thank you for the recommendation!

Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Warm wishes,
The Forthglade Team

Rated 5 out of 5 stars

Excellent Food

Hugo loves all Forthglade wet food and is thriving on it. His favourite is the Turkey and sweet potato variety.
All Forthglade dog food is excellent quality and it’s reassuring to know that Hugo is getting a healthy diet.

April 23, 2026
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Reply from Forthglade

We're so happy to hear that Hugo loves our wet food, especially the Turkey and sweet potato! We're delighted he is thriving on our healthy, excellent quality recipes. Thanks for your positive feedback!

Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Warm wishes,
The Forthglade Team

Rated 5 out of 5 stars

Been using the cold pressed for my…

Been using the cold pressed for my puppy over a few months now. His stools are consistently good.
Price is ok, I tend to bulk buy when I see an offer.
Delivery is excellent

April 23, 2026
Forthglade logo

Reply from Forthglade

We're happy to hear that our cold-pressed food is working well for your puppy! It's great to know that you've had a consistently positive experience and appreciate the delivery service. Thank you for your feedback.

Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Warm wishes,
The Forthglade Team

Rated 5 out of 5 stars

I have just placed one order so far

I have just placed one order so far. As puppy will be moving onto this diet, in order for us to travel. So can't comment on how it goes down. Service was easy & a quick delivery.
Lots of choice and hoping it becomes a firm favourite as ease of use for travel will be great.

March 12, 2026
Forthglade logo

Reply from Forthglade

We're happy to hear that you found our service easy with quick delivery! We appreciate you trying our food for travel convenience and hope your puppy enjoys it. Thank you for your review!
Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Warm wishes,
The Forthglade Team

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