Forth Reviews 

1,681
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 178 reviews, reviewers had a great experience with this company. Customers consistently praise the service for its efficiency and speed, often highlighting quick turnaround times for results. Many people appreciate the detailed and easy-to-understand results, often accompanied by helpful doctor's notes and a clear dashboard for tracking progress. The user experience is frequently described as simple and straightforward, from ordering kits to collecting samples. However, some customers also noted issues with customer service, mentioning slow response times to emails and a lack of communication. A few other people also felt that the product itself had limitations, such as difficulties with blood collection or incomplete result explanations for certain markers.

What people talk about most

Service

Consumers generally report positive experiences with the service, often highlighting its efficiency, speed,... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the speed of results, often... See more

User experience

Customers consistently note positive experiences with user experience, often describing the process as... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising the helpfulness and... See more

Product

Users describe ambiguous interactions with product, with some praising the quick delivery of kits and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love bring able to design my own test. I'm training for a number of big races and wanted to look at some specific areas. The results will help my coach and I refine my training. The website and... See more

Rated 5 out of 5 stars

YES,LUCY & KATE AND THE REST OF THE FORTH TEAM ARE TOP KNOTCH/SPOT ON GOOD PROFESSIONALS IN THEIR SUPPORT, KNOWLEDGE & SERVICES THAT THEY OFFER. THANK YOU FOR YOUR PROMPTE FOLLOW UP TOWARDS ROY... See more

Company replied

Rated 5 out of 5 stars

This is my second time using this company, and once again it has been flawless. The test kit arrived quickly and contained everything needed to easily collect my blood samples. I returned the samples... See more

Company replied

Rated 5 out of 5 stars

A couple of months ago, I wrote an honest but brutal review on the service I had received from Forth. I have since bitten the bullet and given them another go (they do provide a comprehensive s... See more

Company replied


Company details

  1. Blood Testing Service
  2. Home Health Care Service

Written by the company

Keep track of what’s happening on the inside with our range of private blood tests to monitor essential health biomarkers.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 69% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(1,681)

156 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Super easy to do, super fast results. 5 star!

April 22, 2026
Unprompted review
Forth  logo

Reply from Forth

Thank you for your wonderful feedback, JM.

We're pleased the kit arrived quickly and everything went smoothly.

We look forward to supporting you again in the future.

Lucy

Rated 5 out of 5 stars

Lovely communication and professionalism

Lovely communication and very good professionalism. Lucy was responsive and handled my case perfectly!

April 22, 2026
Unprompted review
Forth  logo

Reply from Forth

Thank you for taking the time to send us your feedback, Anya!

We'll make sure the team see this.

We hope to hear from you again soon.

Cassidy

Rated 5 out of 5 stars

Great service and app

Slight delay in getting the results but excellent reporting quality and reassuring comprehensive approach

April 20, 2026
Unprompted review
Forth  logo

Reply from Forth

Thank you for taking the time to send us your feedback, Bessam.

We're so glad the results gave you the insight you were looking for.

We look forward to supporting you again in the future.

Lucy

Rated 5 out of 5 stars

Fantastic service

Fantastic service, very easy and super quick results! Still waiting to see my GP to have these tests done! Have already recommended to friends and family!!

April 13, 2026
Unprompted review
Forth  logo

Reply from Forth

Thank you for your wonderful feedback, Meg.

It's wonderful to hear the results were helpful to you.

We look forward to supporting you again in the future.

Emily

Rated 5 out of 5 stars

The service online has been incredible

The service online has been incredible. Cassidy reached out immediately - I booked two tests on one account for me and my partner accidentally and it was resolved immediately.

April 16, 2026
Unprompted review
Forth  logo

Reply from Forth

Thank you for taking the time to send us your feedback, Henry!

We've passed your kind comments on to the team.

Thank you again for your support.

Kate

Rated 5 out of 5 stars

Simple test and easy to follow

Simple test and easy to follow results and Thom gives me advice. Great way to know how things are going

April 17, 2026
Unprompted review
Forth  logo

Reply from Forth

Thank you for taking the time to send us your feedback, Lilian!

We're so glad the results gave you the insight you were looking for.

Thank you again for your support.

Cassidy

Rated 5 out of 5 stars

Test arrived really quickly

Test arrived really quickly, I sent it back off the same day I received it, the test was relatively easy to use and I received the results of the test within 2 days of sending it back, very easy process with quick results.

April 15, 2026
Unprompted review
Forth  logo

Reply from Forth

Thank you for taking the time to send us your feedback, Chloe.

We're glad the process was smooth from start to finish.

We hope to welcome you back soon.

Kate

Rated 5 out of 5 stars

Great experience

Great experience. Got the kit to take blood very helpful videos to follow how to take the blood and how to send it back. Received my results in a few days reviewed by doctors. Will definitely have more blood tests done and highly recommend.

April 15, 2026
Unprompted review
Forth  logo

Reply from Forth

Cecilia, thank you so much for this lovely review!

We're pleased the kit arrived quickly and everything went smoothly.

Thank you again for your support.

Lucy

Rated 5 out of 5 stars

Always excellent

I’ve used Forth a few times and they always provide excellent service. My results came back only a day after they received my sample. Highly recommended.

April 15, 2026
Unprompted review
Forth  logo

Reply from Forth

Thank you for taking the time to send us your feedback, Ellen!

We've passed your kind comments on to the team.

We hope to hear from you again soon.

Emily

Rated 2 out of 5 stars

Not a good start

Not a good start - received a discount voucher to go on mailing list - doesn’t work…

But ordered anyway as heard good things..

May be worth looking at your codes working if you are advertising the fact!

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Quick delivery and results

Quick delivery and results. Well packaged test kit and clear instructions. The app is a bit finicky about password sign in (had problems with Google saved password, had to enter manually each time), but once into the app it is informative and professional.

April 10, 2026
Unprompted review
Rated 1 out of 5 stars

Bad results and no contact....

I’m extremely disappointed with the service I’ve received.

I purchased a blood test, sent it off, and then waited more than five days for the results, only to discover that some of the data was missing or corrupted. After all that time, I was left without a complete or usable result.

To make matters worse, the doctor advised me to contact support for options. I did that straight away, yet I still haven’t received any response. Being passed from one point of contact to another without any resolution is very frustrating.

I feel completely let down by this experience, especially as I have recommended your service to many people in the past. At this point, I would expect a prompt response and a clear resolution to this issue.

March 27, 2026
Unprompted review
Rated 3 out of 5 stars

Variety of Tests available is good

Variety of Tests available is good. Fair pricing structure.
Always slow on results though , have never hit the timelines given on their Website , had 5 or 6 different tests done now and always 2 or 3 days later than published.
Why they don't alter the information to truly reflect the likely length of time it will take i don't know ?!
Also disappointingly slow Customer Service response - same as most companies these days.
Hence only 3 stars.

March 31, 2026
Unprompted review
Rated 1 out of 5 stars

Disappointing and slow

Total costs were not clear at point of sale and my experience of customer service was poor and incredibly slow. It took nearly a month to get a refund. Disappointed with my interaction with this company.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Kate was super helpful when I had a…

Kate was super helpful when I had a difficult query to figure out. I’ve had bloods lost or delayed before with forth (not their fault). But their customer service has always been been ridiculously helpful in sorting things out. Will continue using them / Thank you!

March 18, 2026
Unprompted review
Rated 1 out of 5 stars

Like pulling teeth.

Like pulling teeth.

First test, sent off, only tested 3 out of over 20 biomarkers. One month delay.

Contacted support, they sent me a new test, brilliant I thought! But then I book another blood test, travel to the next city over to get my blood taken as nothing else was available, and send off my samples.

Over a month later, I check the dashboard and see that the results have been analysed, only there is no option to export them or even view them! When I press the option to view the test it just tells me to buy the next test!!!

Contacted support who told me to click the export but which, as is visible in the screenshot I attached, was not there.

I have emailed them AGAIN to ask them to read the email and look at the attachment to see that the button is nonexistent on my order!! No response yet.

£150 down and NO RESULTS after over 3 months. Actual joke of a company. Has delayed an important surgery!!!

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

I’ve been really impressed with this service. I’ve used it twice — once for a bespoke test and once for another service. Delivery was quick, the instructions were clear, and the app was easy to navigate. Results were returned quickly and were easy to download. The reports were informative and straightforward to interpret.

March 4, 2026
Unprompted review

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