I already withdraw some money back in the months, but now When i wanna close the whole thing, they dont let me take the leftover money, i already texted the support, wrote them emails, but no answer.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It is losing money , I would highly recommend stay away from trading the market and products are manipulating by big players si is not about the company itself but trading . Regarding the compan... See more
Company replied
WONT STOP CALLING.... USING DIFFERENT NUMBERS TO TRICK YOU INTO TAKING CALLS.... EMAILING CONSTANTLY.... Remove my details... also read most of your replys to the other negative comments its... See more
Company replied
1.9
Poor
556 reviews
Replied to 84% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This should not be legal
Be extremely careful. Do not open the account or share details with them as they do not follow any Law or have appreciation for it. They call you / Harrase you etc. I have reported them to HMRC, so should everyone else. Company Number: 08619610
March 3, 2025
Unprompted review
Reply from Für-trade
We are sorry to hear about your negative experience and appreciate you sharing your concerns. At Fur-trade, we are committed to complying with all relevant regulations, including those set by HMRC and data protection laws.
We take issues regarding harassment seriously, and it is not our practice to engage in unsolicited or unwanted communication. If you have received any unwanted contact, please let us know, and we will ensure that your preferences are respected immediately.
We would also appreciate the opportunity to investigate your case further and verify your account details to ensure no mistakes were made. Kindly respond to the information request we have sent for us to proceed.
Thank you for your understanding, and we apologize for any inconvenience caused.
Best regards,
Fur-trade
Avoid
DO NOT register an account with these guys. They will harass you with phone calls CONSTANTLY.
I deleted my account and I still get 3-4 calls a day from them.
Creating an account with you doesn't give you the right to spam me with phonecalls. You don't get to play the "our agent just wanted to help you" card. If I wanted help, I'd ask for it.
I wanted to explore things in my own time and at my own pace, but the constant phonecalls chased me away from your service and I have no desire to use it now.
Unless this practice of yours changes, then my review stands. I can't recommend the service to anyone who doesn't want to be harrassed with phonecalls.
March 13, 2025
Unprompted review
Reply from Für-trade
Dear SilentScreamsX,
We appreciate your feedback and sincerely regret any inconvenience you may have experienced. We take these matters seriously, and our team strives to maintain a professional and respectful approach in all communications.
Unfortunately, we are unable to locate your account based on your Trustpilot username. Please reach out to us directly with the details of your registration so we can promptly identify your account and process your request to stop any further calls.
Your satisfaction is important to us, and we would like to resolve this matter as soon as possible.
Best regards,
Fur-trade
***UPDATE***
Dear Mr Mapes,
Thank you very much for your reply to our information request.
After checking your account, we have realised that none of the phone calls were answered, but they led to your voicemail. I'm afraid the agent insisted on assisting you, and never with other intentions.
If your account was created by mistake and you don't wish to try the platform, we will proceed by letting the right department know, and we will delete it.
We apologise for the inconvenience and wish you a nice day.
Kind regards,
Fur-trade
These guys are scam
These guys are scam, they keep calling you to invest and they lost my money and reset the account claiming I didn’t make a deposit
April 14, 2024
Unprompted review
Reply from Für-trade
Dear "Foreign Twentyfour" from Kenya,
Thank you for taking the time to leave this bot generated spam review.
For users actually reading this review, please note that we don't operate in Kenya, as this user pretends to.
Trustpilot is unable to pick up spam reviews like it should.
Scammers
Fortrade engages in aggressive sales tactics, calling frequently and offering bonuses to lure investors. They claim that a Senior Account Manager will assist in managing your account and confidently assure you that certain trades will be highly profitable. However, once you open a trade, they pressure you to deposit more money. If you refuse, they warn that you will lose your entire investment. When you seek their help, they become unresponsive, leaving you without support. You put more money and you lose everything on the top of it their there is error in there log in system , you cannot log in timely to save your money I lost all of my money because of their login error I asked them to resolve the issues they dain I have to deposit more 5k to resolve the issue that happened because of error in their system
March 10, 2025
Unprompted review
Reply from Für-trade
Hello Nisha,
We are sorry to hear about your experience. At Fur-trade, we are committed to responsible trading practices and full transparency. Our Account Managers provide guidance, but all trading decisions remain solely in the hands of our clients. Trading carries inherent risks, and we always encourage responsible investment strategies.
If you have any unresolved concerns, please respond to our information request so we can investigate and assist you.
Best regards,
Fur-trade
It's a reliable place to do business
The company has been very transparent, the customer support and personal assign has been awesome
It's the best one compared to any other brokers.
March 3, 2025
Reply from Für-trade
Dear Sairen,
Thank you for your kind words! We're thrilled to hear that you appreciate our transparency and customer support. Providing the best service is our priority, and we’re glad to know we stand out for you. Happy trading!
Regards,
Fur-trade
Only call when they want
Only call when they want, struggle to get through to your account manager, can’t call them. Delayed withdrawal approval
February 21, 2025
Reply from Für-trade
Dear Carlton,
Thank you for your feedback. We understand your concerns and want to assure you that your account manager has already been contacted regarding this matter. We’ll get back to you as soon as we have any updates.
If you need further assistance in the meantime, please don’t hesitate to reach out. We appreciate your patience and are here to help.
Best regards,
Fur-trade
Reply from Für-trade
Dear Dameon,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are having a great experience with us!
Regards,
Fur-trade
I am really happy to be using this app…
I am really happy to be using this app , Fortrader is really simple to use and easy setup , being able to have a broker also from the company is really good as it helps me understand the graphs better.
February 14, 2025
Reply from Für-trade
Dear Zack,
Thank you for your positive feedback! We're delighted to hear that you're enjoying the app and finding it simple to use. It's great to know that having a broker has helped you better understand the graphs.
We're committed to providing the best experience possible, and we appreciate having you with us. If you ever need any assistance, we're here to help!
Best regards,
Fur-trade
I am in good hands I would like to grow…
I am in good hands I would like to grow myself in this industry however It has been a good experience
February 17, 2025
Reply from Für-trade
Dear Lungile,
Thank you for your kind words! We're glad to hear that you’ve had a positive experience and feel in good hands. Growing in this industry takes time, and we're here to support you every step of the way.
We look forward to continuing this journey with you!
Best regards,
Fur-trade
Turn back and dont walk, RUN
I have never written a bad review, but there is probably always a first time in life.
I have lost more than 10k€ because of the graph manipulation in the name of Cyprus exchange rates. The graphs do not match with anything and out of no-where, there will be a market movement to exactly your liquidation point and next 10 seconds, it will go back 300point back to where it was,
Once-->To avoid liquidation, i tried to add funds, which was stopped and was told that this seems like money laundering and they did not resolve the problem till my whole account was liquidated.
Once my whole account was liquidated, they were sorry for my loss(very happy for their profit) and told me to basically f--- off or add another 5K€ to opan a 300€ position.
I have given up on this scam but sadly after draining my accounts.
I am left with less than a hundred euros in total in my account.
I have been trying for 21 days now to just get my tiny amount back after losing thousands and thousands and they are not even giving it. its just hilarious at this point.
Mind you, i have been with them since 2020
Just a scam , where there is no way out for your money.
January 27, 2025
Unprompted review
Reply from Für-trade
Dear Sam,
We’re sorry to hear about your experience and understand your frustration. Transparency and fairness are our priorities, and we take your concerns seriously.
We have sent you an information request to review your case and assist you further. Please respond at your earliest convenience so we can address your concerns, including your withdrawal request.
We appreciate your time with us since 2020 and regret that your recent experience has not met expectations.
Best regards,
Fur-trade
I am comparing my experience with …
I am comparing my experience with your company and my experience of your company with CITY INDEX .
In the programme with CITY INDEX , I find it very easy to place order to buy or sell and to place order to take profit or stop loss.
Mporeover I receive a statement every morning showing balance brofit forward from previous working day , profit or loss during last 24 hours , financing cost . any funds deposited , any funds withdrawn , margin utilised and free funds available
to take new transaction. At the same of the I get whole month's summary .
In your programme , volume point does not work easily. for example , in case of gbp/usd I want to increase volume from 1000 to 10000 , instead of increasing , it shows as if I want to buy 1000 .
secondly , it is very difficult to put take order or stop order
Also font size is very small.Sometime it is impossible to read.
Big improvement required to bring program in line with CITY INDEX
Finally , you should not ask for copy of personal
bank statement everytime funds are deposited or withdrawn.You can ask copy of statement the first time when funds are deposited and make a note of account name , account number and sort code for future deposit and withdrawal.
February 12, 2025
Reply from Für-trade
Dear Mr Parikh,
Thank you for taking the time to leave an honest review of your experience.
We've shared your comments with the relevant team in order to consider implementing them.
Kind regards,
Fur-trade
The support is super
The support is super, always following and providing information of the market
February 4, 2025
Reply from Für-trade
Dear Ezequiel,
Thank you so much for your five-star review! We are very proud of our team, and they love to hear when their job has been appreciated.
Kind regards,
Fur-trade
Reply from Für-trade
Dear Suseel,
Thank you very much for taking the time to leave us a review. We are delighted to hear that you are satisfied with our services, and we are sure this will help others in choosing to work with us.
Best regards,
Fur-trade
I like that I have an account manager…
I like that I have an account manager who keeps in contact with me .
February 5, 2025
Reply from Für-trade
Dear Varville,
Thank you for your positive feedback! We're glad to hear that you appreciate your account manager's support. At Fur-trade, we strive to provide personalized guidance to help you confidently navigate your trading journey.
Feel free to reach out if you have any questions or need further assistance. Happy trading!
Fur-trade
Had a bad experience there
Had a bad experience there. Wouldn't recommend.
The trading tools are quite nice, that's all.
January 15, 2025
Unprompted review
Reply from Für-trade
Dear Mr Stephenson,
We're sorry to hear about your experience. However, we couldn’t find anyone in our database with your information. Please respond to our information request so we can assist you better. We’d love the opportunity to help!
Best regards,
Fur-trade
Spammers!!
Worst company. I have registered using the app just to test the platform. And now they spamming me with calls wanting me to add money to trade on their platform. I would not recommend registering with them as they will spam you weekly with phone calls.
February 4, 2025
Unprompted review
Reply from Für-trade
Dear Mohammad,
We’re sorry to hear about your experience. We have contacted your agent to ensure we can assist you as best. Please let us know if you need further support or wish to adjust your communication preferences.
Best regards,
Fur-trade
Hard Sale Aggressive Keep Pushing and Rude
The sales person KADE JENKINS called me on Friday and sent me email using Gmail supplying the below info, I said I will review and need to learn about the company and stock market before making decision, then follow up call on Monday, I told him I had not reviewed due to email was in junk box, and the sales person was rude and said I was wasting his time and kept pushing to open an account. I am not happy to anything he said or approached anyway, good luck guys.
February 3, 2025
Unprompted review
Reply from Für-trade
Dear Jiajian Li,
We're sorry to hear about your experience, as we always aim. We provide professional and respectful service. We take your feedback seriously and will review this matter internally to ensure our team meets the highest standards. We would like to assist you with our information request better so we can investigate you directly. Your satisfaction is important to us, and we appreciate the opportunity to address your concerns.
Regards,
Fur-trade
A *** trading experience
My experienced, it was an exceptional trading platform in the first two years. My account manager/trade advisor was knowledgeable and talkative. Admittedly I learned something from Fortrade. Thus, there are also some negative experiences I had, the common mistakes most brokers/trade companies is certain thing they don’t tell you beforehand, at the end you realized trading is a risk and if you can tolerate risk with your own $ then don’t do it. There is no such thing as ‘free’ money anywhere.
February 3, 2025
Unprompted review
Reply from Für-trade
Dear Diep La,
We’re glad to hear that you found value in our platform and learned from your trading journey with us. We understand that trading involves risks, and we always strive to provide transparent information to help our clients make informed decisions. If you have any concerns or need further assistance, feel free to reach out—we’re here to help.
Regards,
Fur-trade
FOR TRADE IS A FAKE PARASITE COMPANY…
FOR TRADE IS A FAKE PARASITE COMPANY WHEN I ASKED THEM FOR MY 8000£ TO GET MY MONEY OUT THEY REFUSED I CALLED THE POLICE POLICE ARE SCAM ALSO THEY COMES TO ARREST ME BECAUSE I TRIED TO REFUSE TO GO OUT FROM THEIR OFFICE THEIR OFFICE BASED ON MICHELIN RD CHELSEA LONDON INSIDE COMMERCIAL BUILDING THEY HAVE LOCKED THEIR DOORS WITH CODES YOU CANNOT ENTER EVEN THE POLICE CANNOT ENTER THERE THEY ARE ABOVE GOVERNMENT THEY ARE MULTIBILLION £ CORPORATE WHO CONTROLS EVERYTHING UNFORTUNATELY IF YOU DON’t HAVE POWER TO TAKE YOUR MONEY POLICE IS NOT IN YOUR SIDE
February 1, 2024
Unprompted review
Reply from Für-trade
Good afternoon,
We are very sorry to hear that you are feeling frustrated, but we want to clarify that we take all claims seriously and are committed to providing clear and professional support. We always strive for transparency and compliance with all regulations. We have not been able to find any record of you in our database, and we would like to assist you with your concerns. Please respond to our information request so we can look into your case and resolve any issues you may have. Our goal is to help you in the best possible way, and we take customer satisfaction seriously.
Regards,
Fur-trade
DO NOT TRUST THIS BROKER.
DO NOT TRUST THIS BROKER.
KINDLY STAY FAR AWAY. I have had an unfair journey with them and the company has refused to give back what they owe me. My money is stuck with them. It is a dishonest company that only takes from you. This broker cannot be trusted. Had a beautiful journey being on Morewins. A total game changer for me for months.
January 6, 2025
Unprompted review
Reply from Für-trade
Dear Mr Polrasa,
We are sorry to hear about your experience and take your feedback seriously. We always aim to provide a fair and transparent service, and we are committed to resolving any issues our clients face. However, we could not find your details in our system. Please respond to our information request so we can better understand your situation and offer the support you need. We’re here to help and would appreciate the opportunity to address your concerns directly.
Regards,
Fur-trade
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.