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Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, most reviewers were unhappy with their experience overall. Many people expressed significant dissatisfaction with the constant and unwanted calls, even after requesting to be removed from contact lists. Customers also reported issues with staff professionalism, citing rude attitudes and a lack of helpfulness, particularly regarding account management and withdrawal processes. Furthermore, people frequently encountered difficulties with payments, including problems with withdrawals and concerns about the legitimacy of bonus offers. Some people were dissatisfied with the customer service, noting that it was often difficult to reach a responsive or knowledgeable representative. There were also concerns about the overall service, with some customers feeling pressured to deposit money and experiencing a lack of clarity regarding trading procedures.

What people talk about most

Customer communications

Clients share negative opinions on contact, primarily due to persistent and unwanted calls. Many reviewers... See more

Service

Users describe ambiguous interactions with service. Many customers express extreme disappointment, citing... See more

Payment

Reviewers highlight negative aspects of payment. Many customers report issues with withdrawals being blocked,... See more

Customer service

Consumers find customer service to be negative. Many reviewers report rude, unhelpful, and persistent... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I already withdraw some money back in the months, but now When i wanna close the whole thing, they dont let me take the leftover money, i already texted the support, wrote them emails, but no answer.... See more

Company replied

Rated 2 out of 5 stars

It is losing money , I would highly recommend stay away from trading the market and products are manipulating by big players si is not about the company itself but trading . Regarding the compan... See more

Company replied

Rated 1 out of 5 stars

WONT STOP CALLING.... USING DIFFERENT NUMBERS TO TRICK YOU INTO TAKING CALLS.... EMAILING CONSTANTLY.... Remove my details... also read most of your replys to the other negative comments its... See more

Company replied


1.9

Poor

TrustScore 2 out of 5

556 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 84% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

On boarding assistance was amazing with…

On boarding assistance was amazing with Ash, so far I have not been in touch with my account officer he did try to call but I was not reachable, if I can get a way to reach him that would be amazing

January 31, 2025
Für-trade logo

Reply from Für-trade

Hello,

Thank you for your review. We're pleased to hear you had a great onboarding experience with Ash. We will make sure your account officer tries to reach you again.

Regards,
Fur-trade

Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with this company. I invested $550,000, and even though my balance showed profits, I was constantly pressured to invest more. When I requested to close my account and withdraw my funds, I was met with delays and unhelpful responses. Despite having over a million dollars in supposed profits, I was unable to access my money. I never thought I would fall for something like this, but it happened. Fortunately, my bank's fraud department assisted me in reporting the issue to Rose Lane GP. I strongly advise others to be cautious and do thorough research before engaging with this company.

December 26, 2024
Unprompted review
Für-trade logo

Reply from Für-trade

Dear Kumarie,

We’re sorry to hear about your experience. We couldn’t find your details in our records and have reached out via email for more information. Please respond so we can locate your account and properly address your concerns.

Regards,
Fur-trade

Rated 4 out of 5 stars

Good

Helpfull, and easy-to-use your platform.

January 30, 2025
Für-trade logo

Reply from Für-trade

Hello Denzil,

We're glad to hear you found the platform helpful and easy to use. We appreciate your support!

Regards,
Fur-trade

Rated 5 out of 5 stars

My stupidity to believe that the help…

My stupidity to believe that the help was straight and direct, it’s far from that. Most probably if the people who claimed to be senior manager and with a dressed up title are not what I expected. I am at a loss, cannot fathom out how does “sell“ work in trade language. I joined with scepticism, felt that I could make money, made deposits but the intellectual assistance was missing. I am not confident to engage whimsically. I won’t recommend.

January 29, 2025
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Reply from Für-trade

Dear Sonny,

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. Our goal is to provide clear and direct assistance, and we regret that you felt this was lacking. We take your comments seriously and will look into how we can improve our communication, especially regarding the support you received from our team.
We appreciate your honesty, and we hope to have the opportunity to restore your trust.

Regards,
Fur-trade

Rated 1 out of 5 stars

Don't belive which they provided bonus on our account, they are cheating us.

Cheating platform, they suddenly stop out my account balance, one of account manager added me bonus usd, the bonus totally fake, no use for even 1$, the bonus not covered even my loss even 1 dollar, our real amount only considering, bonus is a fake and cheating us,

January 29, 2025
Unprompted review
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Reply from Für-trade

Dear Mr Kumar,

We appreciate your feedback and understand your frustration. Our goal is to provide a transparent and reliable trading experience for all our clients.
Regarding the bonus, we would like to clarify that bonuses are designed to enhance your trading experience but do not cover losses or support price drops. This is outlined in our bonus policy.
Additionally, while there was a system glitch in the past that temporarily allowed bonus credits to support price movements, this was an exception and not the usual practice. We regret any confusion this may have caused.

We value your trust and are happy to discuss this matter further to provide additional clarification.

Regards,
Fur-trade

Rated 3 out of 5 stars

sometimes the platform gets stuck

the platform is very practical but i just didn't appreciate the way it gets stuck sometimes when closing trades.

January 8, 2025
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Reply from Für-trade

Dear Donavan,

Thank you for taking the time to leave us a review. We are sorry to hear about your experience, and we will let tech support know so they can implement it.

Best regards,
Fur-trade

Rated 4 out of 5 stars

They are reliable and stra

They are reliable and stra

January 22, 2025
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Reply from Für-trade

Hello Henry,

Thank you for your comment! We're glad you find our services reliable and straightforward.

Regards,
Fur-trade

Rated 5 out of 5 stars

The advice & dedication of my account…

The advice & dedication of my account manager is equal to none.

January 6, 2025
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Reply from Für-trade

Hello Victor,

We're glad to hear you're satisfied with your account manager’s dedication. Thank you for you feedback.

Regards,
Fur-trade

Rated 1 out of 5 stars

Agent/broker in charge to help me…

Agent/broker in charge to help me through the process of trading was very impolite and impassionate telling me he is very busy to answer on my questions.
So, I traded like monkey by different try and mistakes.
My small deposit vanish kvickly. Anyhow it was one experience more not so plaisant. Good luck. Gordana Zindovic Vukadinovic

January 17, 2025
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Reply from Für-trade

Hello Gordana,

We’re sorry to hear about your experience. Please know that we have already communicated your concerns to the relevant team to review your situation.

Regards,
Fur-trade

Rated 1 out of 5 stars

Spam, Scam, and a whole lot of nothing.

scam, spam and i cannot stress that enough, the spam is insane, these guys will call you multiple times in a day, send you multiple emails a day, even if you unsubscribe, block, or delete your account as I have, they will STILL contact you to send you absolute nothing burgers, they've spent the past 2 weeks trying to contact me, asking if I'm interested in trading, despite me deleting my account, and stating multiple times that I mistakenly signed up thinking it was a different service.

January 19, 2025
Unprompted review
Für-trade logo

Reply from Für-trade

Dear Kota,

We’re sorry to hear about your experience. We’ve sent you an email and kindly ask you to respond so we can gather more details and resolve this matter as quickly as possible.

Regards,
Fur-trade

Rated 1 out of 5 stars

Fortrade is NOT honest company

Fortrade is NOT honest company. 100 % SCAM. I blocked multiple times for their phone numbers but keep calling me with different numbers. I said, I'm not interested to trade with them as they are totally SCAM, but they keep calling me with different numbers and made me so annoying multiple times. They have NO ETHIC at all as they are SCAM.

January 15, 2025
Unprompted review
Für-trade logo

Reply from Für-trade

Dear Khaing,

We’re sorry to hear about your experience. We just sent you an email. Please reply with your contact details so we can add you to our do-not-call list.

Thank you for bringing this to our attention, and we’ll work to resolve it promptly.

Best regards,
Fur-trade

Rated 5 out of 5 stars

I made the right choice when I decided…

I made the right choice when I decided to do business with fortrade because they educate me about trading even before I top up my account furthermore I get regular emails to update me on what's going happening on the global financial platform

January 10, 2025
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Reply from Für-trade

Dear Shawn,

Thank you for your wonderful feedback! We’re thrilled to hear that you value the education and updates we provide. Helping our clients make informed decisions is a top priority for us.

Regards,
Fur-trade

Rated 1 out of 5 stars

Unrelentless harassing phone…

Unrelentless harassing phone calls!!!!!!! I've told them a hundred times to bugger off and stop harassing me. They are deaf.

January 7, 2025
Unprompted review
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Reply from Für-trade

Dear Susan,

Thank you for taking the time to leave us a review. We are sorry to hear about your situation. We have already contacted your manager to investigate what happened and assist you best.
We will contact you back as soon as we have news.

Best regards,
Fur-trade

Rated 3 out of 5 stars

I am knew to trading and I was…

I am knew to trading and I was expecting more support in terms of how to protect myself from losing a lot of money. When to enter the deal, when to close the deal to avoid loss. Receive a daily update on the instruments I trade with

January 3, 2025
Für-trade logo

Reply from Für-trade

Good afternoon Yazid,

Our website offers many educational tools, such as videos and ebooks, to support your decisions during training.
Even so, we have already contacted your manager to see if she can help you with these questions.

Best regards,
Fur-trade

Rated 4 out of 5 stars

Persh

Persh. Ok mun edhe ma mir ma afer klientav me qen.
Per koreksi ok ok ok

January 3, 2025
Für-trade logo

Reply from Für-trade

I dashur Faton,

Faleminderit që keni marrë kohën për të ndarë mendimet tuaja. Vlerësojmë shumë sugjerimet tuaja për të qenë më afër klientëve tanë dhe do t'i marrim në konsideratë komentet tuaja ndërsa vazhdojmë të përmirësojmë shërbimet tona. Faleminderit që zgjodhët Fur-trade. Presim me padurim të vazhdojmë t'ju shërbejmë!

Me respekt,
Fur-trade

Rated 5 out of 5 stars

Fantastic service quick response time thanks to Mr, Bill

I start dealing with Mr.Mill. Now Mr.Bill is having dealing with me both are really professional in terms of coordination cooperation and guidance towards new clients who don’t have any experience in training.
Thanks to fortrade team who guided me honestly

Regards

Shariq

December 31, 2024
Für-trade logo

Reply from Für-trade

Dear Mr Hanif,

Thank you for your kind words and positive feedback about our team, especially Mr. Bill and Mr. Mill. We are thrilled to hear that you had a fantastic experience with our service and that our team could provide you with the guidance and support you needed as a new client.

We take pride in delivering professional, honest, and efficient service to all our clients. Your acknowledgement of our efforts motivates us to continue striving for excellence.

Regards,
Fur-trade

Rated 1 out of 5 stars

I should not even give them a star

I should not even give them a star, they wiped my account, I cannot even see the monies deposited or anything. I have lost everything
To me it’s a scam, not even an email to warn me on my investments going in red so I could adjust them.
They took the monies and voila

September 6, 2024
Unprompted review
Für-trade logo

Reply from Für-trade

Dear client,

Thank you for taking the time to leave us a review. We are sorry to hear about your loss and your situation.
We have contacted the correct department to provide you with the best possible assistance. We will contact you with updates as soon as we have them.

Best regards,
Fur-trade

Rated 1 out of 5 stars

One star is too much for this scam…

One star is too much for this scam organization. They should be throughly investigated and shut down. How are they even still functioning as a broker?
Avoid thise people like your life depends on it.

December 23, 2024
Unprompted review
Für-trade logo

Reply from Für-trade

Dear Mr Wayne,
Thank you for taking the time to leave a review of your experience.
We would also like to thank you for your patience as we investigated the matter.
As per your request, the process of closing down your account has begun. This was also communicated to you in a pervious communication.
Please understand that as a regulated company, we are obliged to follow specific processes. This may sometimes cause unavoidable delays.
The funds will be in your hands as soon as the process is completed.
We hope the prompt resolution and explanations will assist in improving your opinion of the company and service provided.
Best regards,
Fur-trade

Rated 1 out of 5 stars

Fortrade is the worst broker I've ever…

Fortrade is the worst broker I've ever seen🤮🤮

Stay away from them. I deposited money but never could withdraw neither my deposit nor benefits. 🥵😡

The account manager also ignored all the emails I sent to ask for details about why I couldn't withdraw money.

I ⚠️ warn you keep your hard earned money in your pocket or find a legit broker out there like Exness.

December 19, 2024
Für-trade logo

Reply from Für-trade

Dear Mr Principe,

We're saddened to hear about your poor experience.

Please allow us some more time in order to investigate the matter and get back to you.

Kind regards,
Fur-trade

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