Fortuneflavours Reviews 968

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 351 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting the effectiveness and pleasant experience they provide. Many people appreciate the wide range of products available and the overall fantastic service, noting the quick dispatch and discreet packaging. However, some customers also noted issues with their orders, including missing items or receiving different products than what was advertised. There were also mentions of delays in delivery and a lack of communication regarding order status, which caused frustration for a minority of people.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the high quality of the products,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Delivery service

Users describe positive interactions with delivery services, frequently praising the rapid and discreet... See more

Order

Consumers find order experiences to be ambiguous. While some reviewers report positive experiences with quick... See more

Service

Customers had positive experiences with service. Many reviewers praise the amazing, fantastic, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

#### UPDATE ### Fortune Flavours have since been in touch, I now have received all products, plus some extra, for inconvenience, so very happy. I do love the product and hopefully they... See more

Rated 5 out of 5 stars

Great Range of Products. For anyone looking for some quality CBD products, then i definitely recommend this company - I'm experienced enough to know good CBD products when i see them. A gre... See more

Rated 5 out of 5 stars

Fantastic Service Overall. (Sorry I'm a bit late leaving this review). It's a 5 star review from me for FortuneFlavours. Great range of cbd products , prices are fair. I definitely recommen... See more

Rated 4 out of 5 stars

The whole user experience with FF has been without fault. Quick despatch and very modestly packaged. The flowers I have had (amnesia and Pineapple) have been very pleasant on the palette, leaving a wa... See more


Company details

  1. Health Food Store

Written by the company

Specialising in the highest quality CBD products in the UK, we offer the fastest tracked delivery of any company on the market and the best customer service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

968 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent 10/10

I have used many Cbd companies, and fortune flavours is by far my go to. excellent products next day delivery, pineapple express is my favourite up to now. Would highly recommend.

April 24, 2026
Rated 5 out of 5 stars

I’ve been very privileged to work with…

I’ve been very privileged to work with Fortune Flavours. Myself, they are my go-to-store for all my needs. They cater, especially for, health benefits and convenience of purchasing products is easy and at time they have nice treats on offer too. Very well done Fortune Flavours.

January 28, 2026
Rated 5 out of 5 stars

Positive Experience

Positive Experience.

My last few orders with FF have been great. A good range of products, competitive prices, prompt delivery and customer service has always been helpful.

April 2, 2026
Unprompted review
Fortuneflavours logo

Reply from Fortuneflavours

Thank you so much for your feedback & 5★ review Chris 💚

Rated 5 out of 5 stars

Great shop

Great shop, good service. 5 star

March 25, 2026
Fortuneflavours logo

Reply from Fortuneflavours

Thank you so much for your feedback & 5★ review Ali 💚

Rated 5 out of 5 stars

Awesome company

Awesome company, lovely products!

December 3, 2025
Fortuneflavours logo

Reply from Fortuneflavours

Thank you so much for your feedback & 5★ review Leon 💚

Rated 1 out of 5 stars

Bad customer service.

Bad. i ordered 4 different items. received half of my order - Zkittles and Sherbanger. It got delivered in grey packaging inside was white cardboard box with zskittles and Sherbanger. i haven't received sour diesel and ice cream cake. both order show same tracking nr.
I emailed customer service, they replied asking order nr. I send them order nr and since then no reply. I messaged again, but same no reply.

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

10 / 10 as always

Fast Shipping & Excellent Product
10/10
Thank You

March 30, 2026
Unprompted review
Fortuneflavours logo

Reply from Fortuneflavours

Thank you so much for your feedback & 5★ review Feron 💚

Rated 5 out of 5 stars

Amazing service

Amazing service, very discreet and really quick delivery. Every step of the way an email is sent which is very reassuring! The quality of the different products is honestly the best I've experienced so far. Highly recommended!!! Thank you Fortune Flavours: you legends. ♥️

February 23, 2026
Unprompted review
Fortuneflavours logo

Reply from Fortuneflavours

We’re so happy you liked it! Thank you so much for your feedback and 5★ review Clau 💚

Rated 5 out of 5 stars

Highly recomend

Highly recomend. This is my favourite now and have stuck with these the last 4 months. Their stuff is always quality and customer service is personal!

February 28, 2026
Unprompted review
Fortuneflavours logo

Reply from Fortuneflavours

We’re so happy you liked it! Thank you so much for your feedback and 5★ review Rachel 💚

Rated 5 out of 5 stars

Awesome

Great service good products

February 25, 2026
Fortuneflavours logo

Reply from Fortuneflavours

Thank you so much for your feedback & 5★ review Mark 💚

Rated 5 out of 5 stars

Yet again this company went above and…

Yet again this company went above and beyond, great products and rapid delivery, plus i always get that little bit extra, well done team, keep up the good work

February 26, 2026
Fortuneflavours logo

Reply from Fortuneflavours

Thank you so much for your feedback & 5★ review Ryan 💚

Rated 5 out of 5 stars

First time buyer

Good selection of products great delivery

February 23, 2026
Fortuneflavours logo

Reply from Fortuneflavours

Thank you so much for your feedback & 5★ review 💚

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look