Fortuneflavours Reviews 970

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 352 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting the great range available and the effectiveness of the items for various needs. Many people also commend the rapid delivery service and the overall fantastic customer service provided. However, some customers were dissatisfied with their orders, reporting issues such as missing items or receiving products that did not match descriptions. A few other people also felt that delivery times were inconsistent, with some orders experiencing significant delays or a lack of communication regarding dispatch.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, good value, and... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the excellent and high-quality products,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Order

Reviewers mention ambiguous feedback about order experiences. While some customers report great experiences... See more

Service

People report positive experiences with service. Customers consistently praise the great and amazing service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great Range of Products. For anyone looking for some quality CBD products, then i definitely recommend this company - I'm experienced enough to know good CBD products when i see them. A gre... See more

Rated 5 out of 5 stars

Fantastic Service Overall. (Sorry I'm a bit late leaving this review). It's a 5 star review from me for FortuneFlavours. Great range of cbd products , prices are fair. I definitely recommen... See more

Rated 4 out of 5 stars

#### UPDATE ### Fortune Flavours have since been in touch, I now have received all products, plus some extra, for inconvenience, so very happy. I do love the product and hopefully they... See more

Rated 5 out of 5 stars

*Edit* After a brief explanation of why I had been waiting for so long for a reply, Antonio went above and beyond to rectify the issue and even offered me 50% off my next order and as well as se... See more


Company details

  1. Health Food Store

Written by the company

Specialising in the highest quality CBD products in the UK, we offer the fastest tracked delivery of any company on the market and the best customer service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

970 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 1 out of 5 stars

never got orders

never got orders

August 17, 2025
Fortuneflavours logo

Reply from Fortuneflavours

Hi Darren,

Hope you're well!

All of your orders have been delivered, and I have emailed you your trackings with photo proof. If you have any other queries, please reach out at contact@fortuneflavours.shop.

All the best,

Antonio

Rated 5 out of 5 stars

This is the 2nd time,ive placed an…

This is the 2nd time,ive placed an order & i am beyond impressed.
I made the most of an offer giving 40% off,with which i ordered 3.5 of gelato.
The taste & smell 10/10.
I placed my order & received it within 24 hours.
Thank you fortune flavours,you are awesome 👌

August 20, 2025
Rated 5 out of 5 stars

I miss placed an order

I miss placed an order, and only noticed at 10:00pm…

I emailed to cancel and I got a response almost instantly.. telling me I had been refunded.

Antonio was extremely helpful and I ordered the correct order

August 14, 2025
Unprompted review
Rated 1 out of 5 stars

No taste or anything

No taste or anything, very dissapointed

July 27, 2025
Fortuneflavours logo

Reply from Fortuneflavours

Hi there Andrew,

Hope you're well!

Please reply to our email from contact@fortuneflavours.shop so that we can resolve this for you.

Many thanks,

Antonio

Rated 2 out of 5 stars

Made an order on the 25th of July and…

Made an order on the 25th of July and still haven’t been given any update on when it will arrive

July 30, 2025
Unprompted review
Fortuneflavours logo

Reply from Fortuneflavours

Hi there Alex,

I hope you're well!

You should definitely have received your order by now. Please could you email us with your order number at contact@fortuneflavours.shop so that I can sort this out for you ASAP!

All the best,

Antonio

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