Clean platform, smooth experience, and everything feels well-structured. Really promising so far 🚀” Agar thoda aur strong chahiye: “Simple, fast, and reliable. Loving the experience so far 💯🔥”
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See what reviewers are saying
Totally useless firm dashboard sucks. Worst customers support service. Pause trading after every 2 days for more than a week but still nothing got solved instead create more problems. I have complete... See more
Company replied
James seems like a solid guy/wants the best for his traders. Support team still needs a lot of work on communication with funded traders though. Deel/Wise situation creating 2 week delay on payouts so... See more
Company replied
Shout out to Fortunes Funding, for being the embodiment of resilience and integrity in a tough industry motivated by making profit at the cost of the traders. We've been at our lowest point and the s... See more
Company details
About Fortunes Funding
Written by the company
Contact info
United States
- support@fortunesfunding.com
- fortunesfunding.com
3.6
Average
568 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Best Customer support live and Discord……
Best Customer support live and Discord… khalid and Eze Joseph is best always willing to help… take payout and it took 50 hours but it was in time… smooth
December 6, 2023
Unprompted review
I am new here and I want to now more…
I am new here and I want to now more and how to use this site well
December 10, 2023
Great easy to buy A challenge
December 11, 2023
Fast replies literally within minutes…
Fast replies literally within minutes and the best replies
December 7, 2023
Great customer support
November 30, 2023
Unprompted review
I'm really satisfied
November 29, 2023
Excellent Customer Service
Caroline and Zubair have excellent customer service. They resolved my issue quick and was very patient. Great staff overall. KYC process was smooth. Signed the agreement and one week later got my funded account. Patience is key!
November 28, 2023
Unprompted review
Support is not responding
Support is not responding. Its been already 10 days and no response from support refarding my problem.
November 21, 2023
Reply from Fortunes Funding
Dear walty127@yahoo.com,
I sincerely apologize for the inconvenience and frustration you've experienced due to the lack of response from our support team regarding your issue. I understand how important it is to have timely assistance, and I'm genuinely sorry for any delays you've encountered.
Your concerns have been elevated to our highest priority, and we are actively investigating why there has been a delay in responding to your support request. Rest assured, we are committed to resolving your problem promptly.
Additionally, we are implementing measures to improve our response times and prevent similar delays in the future.
I truly appreciate your patience and understanding during this time. Your feedback is crucial in helping us enhance our support services, and we are dedicated to ensuring your satisfaction.
If there are any further details you'd like to share or if you have additional concerns, we will address them promptly.
Once again, I apologize for any inconvenience caused, and we are committed to making things right for you.
Thank you for your understanding.
Best regards,
Fortunes Funding Support Team
Easy to get an account
Very easy to get an account. Payment was also done within seconds so you can start immediateley. Website has a very simple and pragmatic overview.
November 22, 2023
Reply from Fortunes Funding
Dear jvtjosevi@outlook.es,
We appreciate your feedback and apologize for any inconvenience caused. We assure you that your concerns are taken seriously. To address this matter promptly, we have added your email to our unsubscribe list. Additionally, you can select the "unsubscribe from all emails" option to be added to our blocked list, ensuring you no longer receive any communications from us.
We value your privacy and strive to enhance our communication processes. If there are any further issues or if you have additional feedback, please feel free to reach out to our support team directly.
Thank you for bringing this to our attention, and we apologize for any inconvenience you may have experienced.
Best regards,
Fortunes Funding Support Team
One of the best platforms!
November 22, 2023
Great job with helping on verification
November 21, 2023
Unprompted review
Great timing
November 21, 2023
I had excellent experience with…
I had excellent experience with FortunesFunding they have great customer service support and daily technical live sessions on YouTube free by experts . Apart from this they provide good leverage on all asset class and better spreads and fast payouts
November 20, 2023
Highly recommend, best prop firm
My experience with fortunes funding has been 10/10 so far. I chose this prop firm because the owner (James Storms) is a good man with morals and integrity. I got approved for a funded account and received my payout last week. For anyone scared about not getting payouts, they payout. The spread is good and I haven't received any bad fills for my orders. Also, I have messaged support a couple of times and they always respond within minutes and are very helpful. I have not had a single complaint about fortunes funding and I highly recommend it to any prop firm trader!
November 18, 2023
Fast customer service very helpful
November 16, 2023
Phase Two Acoount
after i passed the Phase One stage, i received an Email that i will receive the phase two account in 36 hours. I had a really good Setup to pass both phases.forget about the Setup, but they say you can get founded in one day, but with the 36 hours until you get the 2nd account, this is not possible. an the commision on the trades are very high and a big impact on the trade capital. 7$/lot on EURUSD is a lot, thats a 7 pip value. I am curios to see how much time to receive the real account after passing phase two.
November 16, 2023
Unprompted review
Reply from Fortunes Funding
Dear walter vaida,
Thank you for taking the time to share your feedback with us. We appreciate your honesty, and your insights are valuable in helping us improve our services.
We understand your concern regarding the timeframe for receiving the Phase Two account after passing Phase One. We aim to provide a streamlined experience, and your input helps us identify areas where we can enhance our processes for a more efficient onboarding.
Regarding the commission structure, we acknowledge your observation about the impact on trade capital. We continuously evaluate our fee structures to ensure they align with industry standards while providing a fair and sustainable trading environment for our users. Your feedback on this matter is duly noted and will be considered in our ongoing assessments.
We apologize for any inconvenience caused, and we are committed to addressing your concerns. If there's anything specific you would like us to look into or if you have further feedback to share, please feel free to reach out to our support team directly.
Once again, thank you for sharing your experience with us, and we appreciate your understanding as we work towards improvements.
Best regards,
Fortunes Funding Support Team
I win giveaway from them and I already…
I win giveaway from them and I already claim it the support services is very fast I'm falling with this firm 🥰🥰🥰
November 10, 2023
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