Their games are fun, customer service is great and redeeming your wins are fast.if things keep going this way for me I will definitely tell a bunch of other people to join.
Company replied
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See what reviewers are saying
I have been playing at Fortune Wheelz for several months.. I have had great success and appreciate the customer service.. I was disappointed recently when my play level was demoted.. I was so close to... See more
Company replied
Been playing for about a year loved it Big selection of games payouts are fast Would love to be able to continue playing on this site but Oklahoma laws are stupid.
Company replied
Very disappointed that I bought two coin packages and wasn’t given any play time whatsoever. Today I bought a package which included $75 coins. I played minimum bet, average .25 and I never even go... See more
Company replied
Company details
Written by the company
Fortune Wheelz Social Gaming Platform is a play-for-fun website. Get awesome prizes - shine brighter than other players in our games!
Contact info
United States
- support@fortunewheelz.com
- fortunewheelz.com
You should know
3.8
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Playing with $250 and then randomly…
Playing with $250 and then randomly went to $24 had to email to get money back multiple different time they tried to bring up some bs $25 rule that has nothing to do with it after a couple more time they finally allowed me to redeem because of that this review is here between what felt like I was getting scammed and because of this $25 rule
October 7, 2026
Unprompted review
Reply from Fortunewheelz
Hello,
We're sorry for the confusion and frustration surrounding your balance and redemption experience. Under our Award Rules, rewards earned through free activities may be subject to redemption limits, which can affect the amount available for redemption. These conditions are outlined in our Terms & Conditions.
If you have any further questions about how these rules applied to your account, please contact our Support Team at support@fortunewheelz.com for clarification.
We appreciate your feedback and understanding.
They pay quickly or a good company and…
They pay quickly or a good company and I really enjoy your games and they pay out good
October 7, 2026
Unprompted review
Reply from Fortunewheelz
Hi,
It's wonderful to hear you're enjoying the games and that your redemptions have been going smoothly! We appreciate you taking the time to share your positive experience.
Thanks for the support, and we hope you continue having a great time!
I really enjoy playing fortunewheelz
I really enjoy playing fortunewheelz
October 5, 2026
Unprompted review
Reply from Fortunewheelz
Hello,
Thank you for your kind words! We're so happy to hear you're enjoying your time on the platform. We appreciate your support and hope the fun continues.
Thanks for being with us!
Quick turn around redemption time
Quick turn around redemption time! You do have a limit you can cash out each day, but still overall great casino.
October 3, 2026
Unprompted review
Reply from Fortunewheelz
Hello,
Thank you for your great review! We're glad your redemption experience has been quick and that you're enjoying the platform overall. We also appreciate your understanding regarding the daily redemption limit.
We hope you continue having a great time!
Have proof and screenshot of hitting 5…
Have proof and screenshot of hitting 5 dollar feature and it kicked me out and they wouldn't show my activity report or pay me out what I had on the game at the time when I hit the feature. Couple thousand lost. Do not play with these people
October 3, 2026
Unprompted review
Reply from Fortunewheelz
Hello,
We're sorry to hear about your experience. We'd like to review what happened, including the reported game session and account activity. Please contact our Support team, and we will investigate the case and provide an update.
We appreciate the opportunity to look into this for you.
So far everything has been good 😊 put…
So far everything has been good 😊 put money on the game yesterday hit the grand 😁 the only reason I gave 4 stars is because I can only cash out $250 a day so I have to wait a few days before I can actually get all my money but so far I got the first $250 and I will let everyone know how the redemption process goes for the rest as soon as I get it all cleared.
UPDATE: ALL MONEY WENT INTO THE BANK 🎉
September 30, 2026
Unprompted review
Reply from Fortunewheelz
Hello,
Thank you for sharing your experience! We're glad you're enjoying the platform, and congratulations on your great win. We appreciate your understanding regarding the daily redemption limit, and we hope the rest of your redemption process goes just as smoothly.
Thanks again for your feedback, and we hope you continue having fun!
Said redemption is done but never go…
Said redemption is done but never go through the bank. Other people say the same.
September 30, 2026
Unprompted review
Reply from Fortunewheelz
Hello,
We're sorry to hear about your experience. Redemption times can vary depending on the selected payment method and processing by the payment provider after the request has been approved. Please reply through our Request Information form with your account details so we can review your redemption status and provide an update.
We'd be happy to take a closer look.
Great games!
Great games!! Fast payouts!! Never had a problem with this game!! Just love it!! 😁
October 3, 2026
Unprompted review
Reply from Fortunewheelz
Hello,
Thank you for the fantastic review! We're delighted to hear you're enjoying the games and fast redemptions. It's wonderful to know your experience has been such a positive one.
We appreciate your support and wish you plenty more fun ahead!
I won 200 and my wife won 100 and no of…
I won 200 and my wife won 100 and no of us got our money this app is a total scam!
October 3, 2026
Unprompted review
Reply from Fortunewheelz
Hello,
We're sorry to hear about your experience. We'd like to better understand what happened with both accounts. Please contact our Support Team through the website so they can review your case and provide any clarification.
We appreciate the opportunity to assist you.
Reply from Fortunewheelz
Hello,
Thank you for taking the time to leave a review! We're thrilled to hear you're enjoying the platform. Your support truly means a lot to us.
We hope to keep providing you with a great experience!
Excellent customer service
Excellent customer service, fast payouts good games! No complaints!!
October 3, 2026
Unprompted review
Reply from Fortunewheelz
Hello,
Thank you for the wonderful feedback! We're glad our Support Team, fast redemptions, and games have made such a positive impression. Reviews like yours motivate us to keep improving every day.
We truly appreciate your support!
Great game loved it also very friendly…
Great game loved it also very friendly and amazing customer service
October 1, 2026
Unprompted review
Reply from Fortunewheelz
Hello,
Thank you for the wonderful review! It's great to hear you've been enjoying the games and that our Support Team made a positive impression. Feedback like yours means a lot to us.
We hope you continue having a great time on the platform!
Your gonna LOVE this ONE!!!
This platform is awesome and this platform is doing an amazing job and I recommend this fortune wheels to everyone or there that just wants to go to casino, but doesn't wanna deal with the crowds of people. You can enjoy this games in the comfort of your own home
October 1, 2026
Unprompted review
Reply from Fortunewheelz
Hello,
Thank you for the amazing recommendation! We're delighted to hear you're enjoying the platform, the games, and the overall experience. It means a lot that you'd recommend us to others.
We hope you keep having a fantastic time!
This is my all time favorite
This is my all time favorite. They have fun games and fast payout. They only thing I don't like is the cap on how much you can withdraw in a day. Otherwise I'll always love fortunewheelz.
October 2, 2026
Unprompted review
Reply from Fortunewheelz
Hello,
Thank you for making us one of your favorites! We're happy you're enjoying the games and fast redemptions, and we also appreciate your feedback about the daily redemption limit. Comments like yours help us continue improving.
Thanks again for your support!
They have the best customer service
They have the best customer service! I love this game
October 1, 2026
Unprompted review
Reply from Fortunewheelz
Hello,
Thank you for your wonderful review! We're delighted to hear you've had such a great experience with our Support Team and that you're enjoying the games. Feedback like yours truly means a lot to us.
We appreciate your support and hope you continue having a fantastic time!
Reply from Fortunewheelz
Hello,
Thank you so much for the fantastic review! We're thrilled to know your experience exceeded expectations. Your support means a great deal to our team.
We hope you continue enjoying everything the platform has to offer!
This game is a scam
This game is a scam. Never set to win. Free plays are a complete joke. Cannot cash out unless it's 100 or more. Don't play
October 1, 2026
Unprompted review
Reply from Fortunewheelz
Hello,
We're sorry to hear you feel this way. Our platform is designed for entertainment, with purchases remaining optional and free activities available to all players. If you have questions about your experience or would like your account reviewed, please reach out to our Support Team through the website.
Thank you for sharing your feedback.
Reply from Fortunewheelz
Hello,
Thank you for the amazing feedback! We're delighted to hear you're having such a great time on the platform. Reviews like yours put a smile on our faces.
We appreciate your support and hope the fun continues!
Great games
September 30, 2026
Unprompted review
Reply from Fortunewheelz
Hello,
Thank you for your review! We're glad you're enjoying the games and appreciate you taking the time to share your experience. It means a lot to us.
Wishing you many more enjoyable play sessions!
When I first started playing here I won…
When I first started playing here I won a lot. Now I can’t even make it to withdraw
September 29, 2026
Unprompted review
Reply from Fortunewheelz
Hello,
We're sorry to hear your experience has changed over time. Every play round is random and independent, so previous results don't affect future ones. If there's anything specific you'd like our team to review, please contact the Support Team through the website.
Thank you for sharing your feedback.
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