We were super impressed with the communication provided by Fountainland. Unfortunately, a fountain arrived and was broken during transit. Fountainland were quick to respond our email and provided a r... See more
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The customer service was outstanding the product was extremely what I was looking for I was so pleased with your service I received from fountainland, I was very impressed with the quality of the pr... See more
Good communication. Item arrived as described. Solar option is a little underwhelming with the battery storage size. fountain turns off randomly during the day also. This is likely an issue with the s... See more
Company replied
I ordered my product online and didn't interact with the company other than that. The product arrived in good time, was well packaged and works as expected. What I dislike about it is that it creates... See more
Company replied
Company details
Written by the company
Fountainland is home to Australia's most extensive range of water features. We offer a wide variety of indoor and outdoor water fountains, bird baths and other garden ornaments at unbeatable prices. Visit our online store today!
Contact info
189 Queen ST, 3000, Melbourne, Australia
- hello@fountainland.com.au
- fountainland.com.au
Regen Rain Garden a Winner
We had a double power point put in today, hence the delay in setting up our Regen Rain Garden Fountain. We love it. Saw one in NZ recently and had to buy one when we arrived home in Qld. We also bought the Udara Rain Abstract Fountain as a gift for our neighbour. Online experience was great, smooth delivery and great products. Thanks Ron.
February 13, 2023
Unprompted review
Reply from Fountainland
Many thanks for your review and support Sterle. Much appreciated.
Ron
Director | Fountainland
Good communication
Good communication. Item arrived as described. Solar option is a little underwhelming with the battery storage size. fountain turns off randomly during the day also. This is likely an issue with the solar unit. I would opt for a plug in version if ordering again.
February 12, 2023
Unprompted review
Reply from Fountainland
Hi Gavin, thanks for your review of the "Solar Powered 3-Tier Bowls Fountain". Please note the battery needs to be fully charged prior to using it for the first time. If the issue persists, please do get in touch with us.
Emily Wood
Customer Manager | Fountainland
https://fountainland.com.au/
Ease ordering
Ease ordering. Punctual delivery. Accurate product description.
February 12, 2023
Unprompted review
great product unbelievable delivery time.
Saw what we wanted at 2 pm and the Fountain was delivered at 10 am the next day. We live in Port Macquarie so imagine our Suprise and pleasure.
Our original fountain had been badly damaged in the late Nov 2022 BIG hailstorm and the space was vacant and looked poor
January 18, 2023
Unprompted review
Pump purchase
Our pump arrived in good condition and in a timely fashion.
December 4, 2022
Unprompted review
Excellent experience with Fountainland…
Excellent experience with Fountainland - prompt shipment, very well packaged and the product fully met expectations.
January 23, 2023
Unprompted review
Bird bath
The bird bath was as expected and the colour was perfect. It arrived well packed and in excellent condition. Very happy with my new garden addition.
January 6, 2023
Unprompted review
Excellent service & fantastic product!
Wow! Excellent!
Thanks so much, excellent service, and product, Carmen water fountain is all set up and working perfectly, she's just gorgeous.
Thank you also for all the delivery updates as well, don't get that kind of info much at all it seems from other companies, so you're all awesome.
We will be purchasing again from you very soon, so thanks for such a great service!
Very impressive!
January 12, 2023
Unprompted review
Wide range of beautiful products
Wide range of beautiful products. Fantastic customer service, Anna and John were amazingly patient and friendly especially dealing with me.
May 19, 2021
Unprompted review
Bought a Large Water Feature and two…
Bought a large water feature and two statues for my back garden from Fountainland, very happy with their products and the fountain and two statues look wonderful and really complement my back garden, the friendly and helpful assistance given to me by Auron and Carla was most appreciated, nothing was too much trouble for them and they went out of their way to provide good customer service to keep me happy, this is the old-fashioned kind of service where the customer is valued and treated with respect.
I unreservedly recommend Fountainland to anyone who wants to beautify their garden with water features or statues and you can be sure to be given helpful and friendly advice and assistance and most importantly wonderful after sales service if needed.
June 10, 2018
Unprompted review
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