This company is trying to get away from their responsibility to replace the wrong order sent. The item I received was wrong (ordered on 22nd August), they agreed to send the right one but after waiti... See more
Company replied
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This company is trying to get away from their responsibility to replace the wrong order sent. The item I received was wrong (ordered on 22nd August), they agreed to send the right one but after waiti... See more
Company replied
Ho fatto un ordine due mesi e mezzo fa ed a oggi non ho ancora ricevuto niente. Ho richiesto il rimborso come mio diritto e come scritto chiaramente nella loro policy ma prendono tempo e dicono di a... See more
I ordered one item for around 900 US dollar at 26th of June , first the conversation was good. At 28th of July I received a note that my item is ready for shipping. The check of the tracking code... See more
Company replied
Ordered two pieces for Christmas presents, and although there was a delay with the delivery, which I was contacted about, when they did arrive, they were worth waiting for. Excellent quality, well pac... See more
We develop the extra-ordinary, the stunning and self-contained. The intently designed, unceasing and many-sided, our pieces of contemporary art are outlasting trends and strive to your new passions. Our products are based on the finer points of detail, and gently woven into every pore of the design. With great precision, every inch is tangled into an epochal piece that glides with your lifestyle. It's a grind that drives our emotions and work, and perfection is what we strive for while we invest some of ourselves in every design.
United Kingdom
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I ordered a statue on the 18th of November for a birthday present for my mom (a little later than I should of left it), I new to expect shipping and delays, I chased just before christmas as I had a spam email from a delivery firm making sure it wasn't this gift stating delivered, received a prompt reply to say my item had now been dispatched.
My mom received the gift just after boxing day and was over the moon with it.
I love this site and would order again but do so in advance, to allow for shipping and processing of the order.
It's already the second purchase in Fourline. Delivered faster than the first one, arrived intact. Definitely will buy it again!
I absolutely love my items. Order 3 pieces first love them so much other 4 more the quality on the figurines are just so perfect and realistic. Just in love 🙏🏻
Ordered an item on 21st November for Christmas present. Website states 7-10 working days for delivery. One month later still no item. Tracking info doesn’t work and no responses from them via Facebook message or e-mail.
Also very misleading advertising. Gives the reader the impression that it’s a UK company and goods are made in Europe. The truth is it’s a Lithuanian company and the goods are made in China.

Reply from Fourline Design
Item broken on delivery, sent annoyingly from China, cheap looking product. I expect from reading the reviews I wont get a refund, annoying at Xmas time as it was a gift !

Reply from Fourline Design
Beautiful craftsmanship, superb quality. Wish was a little more affordable but all in all a beautiful item
I ordered an item from "Fourline Design", which appears to be based in Scotland from the site. I buy a design item for £ 60.
I wait over 20 days and I get nothing. I ask about the situation of the shipment and I understand, to my surprise, that it starts from China. All this without my knowledge. I imagine at this point that when the object arrives, if it does arrive, it will certainly not be of "design" but a very economical plastic mold. Stay away from this site. I asked to cancel the order but would have to wait for the item to arrive. Claudio

Reply from Fourline Design
All the products I have purchased have been very well packaged and arrived in time. Love this website
I am so happy with the product which took around 13 days to arrive. Excellent customer service who even helped me with my special request!
Absolutely in love with my vase, top quality, company was quick to reply to my emails and although the delivery take a little while longer than stated it came in perfect condition
We absolutely love our purchases! Couldn't be happier 🥰 Thank you!
Absolutely gorgeous zebra vase, I love it ..definitely going to be ordering the giraffe vase soon ..thank you
I have bought many things of this company and all to a very high standard of both quality and service . Nothing is too much trouble and replies to every message left ...postage can take a little while but that cannot be helped especially now . Highly recommend them anyday ....look forward to looking on their site for new items ....thank you fourline and team .
I really like my Charlotte, I find it beautiful and it makes me happy to have it in front! I had to get it 2 times, though. The first one arrived broken but the team suggested sending a replacement as soon as I provided its photos.
This company is awful. I too did not know items come from China. After waiting over a month for a lamp, it came and was damaged. I reached out and was assure a new one would ship within 2-4 days and was also assured it wouldn't take the same amount of time. I have sent multiple emails and they just write back saying the same thing over and over again that it's waiting to ship. 35 days ago i was asked to give it another 2 weeks. I have repeatedly asked for a full refund as the item still hasn't shipped and today was asked to wait another 15 days. i have already filed a claim through american express and will never recommend this company. it has been an incredibly frustrating and dishonest process.

Reply from Fourline Design
they have replied to me...all lies.. i have not opened a bank dispute...i have sent almost 10 emails asking fo ray refund of £85.,my order number is 7932...I WANT MY REFUND...my item is over due 10 weeks delivery, were is it !!!! give me my refund and stop making excuses !!! DON'T TRUST THIS COMPANY !!!awful experience, frustrating company to deal with...DO NOT ORDER FROM THIS COMPANY...I ordered and item 9 weeks ago and STILL WAITING for the item to arrive..contacted customer service numerous times, they offered a tracking number which shows no movement..they keep telling me item is waiting to be put on the airline, this was 4 weeks ago.. I asked for a full refund...paid £85 for my item, they offered a £10. refund..absolute joke !! They confirm delivery within 12-15 days..this is NOW 9 weeks, it was for a special gift and the item is useless to me now..web page says company is in Glasgow..its actually CHINA!!..lies!! don't trust this company..i would not have bought the item form them knowing it was form china !!

Reply from Fourline Design
I've ordered a Girl named Charlotte figurine. It looks very nice, and I can definitely recommend it! Customer support helped in tracking the order, so five stars from me.
I absolutely love the piece I've just received. The only change I might have wanted is for the colored portion to be a bit more vibrant but other than that it is perfect.
I ordered the Bulldog Candy Dish and the Bubble Gum girl, both items were received as stated and yes they take a little longer than normal, however that is explained on their website and the delivery was within the time they stated. Both products are fab and exactly as I expected. More than happy with this Company and will certainly use them again.
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