Fourline Design Reviews 

363
•
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

This company is trying to get away from their responsibility to replace the wrong order sent. The item I received was wrong (ordered on 22nd August), they agreed to send the right one but after waiti... See more

Company replied

Rated 1 out of 5 stars

Ho fatto un ordine due mesi e mezzo fa ed a oggi non ho ancora ricevuto niente. Ho richiesto il rimborso come mio diritto e come scritto chiaramente nella loro policy ma prendono tempo e dicono di a... See more

Rated 1 out of 5 stars

I ordered one item for around 900 US dollar at 26th of June , first the conversation was good. At 28th of July I received a note that my item is ready for shipping. The check of the tracking code... See more

Company replied

Rated 5 out of 5 stars

Ordered two pieces for Christmas presents, and although there was a delay with the delivery, which I was contacted about, when they did arrive, they were worth waiting for. Excellent quality, well pac... See more

Company details

  1. Decoration and Interior Design Store
  2. also in
  3. Children's Furniture Store
  4. Figurine Shop
  5. Furniture Manufacturer
  6. Furniture Store
  7. Lighting Store

Written by the company

We develop the extra-ordinary, the stunning and self-contained. The intently designed, unceasing and many-sided, our pieces of contemporary art are outlasting trends and strive to your new passions. Our products are based on the finer points of detail, and gently woven into every pore of the design. With great precision, every inch is tangled into an epochal piece that glides with your lifestyle. It's a grind that drives our emotions and work, and perfection is what we strive for while we invest some of ourselves in every design.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

363 reviews

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2.6

All reviews

(363)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Spaceman On Moon

I ordered the spaceman sitting on the moon. I love him! I accidentally dropped the spaceman when I took him out and his leg broke but I glued it back on and all good! I use it for my keys 😁

May 14, 2021
Unprompted review
Rated 2 out of 5 stars

Bad item protection for transit

Bust/Vase I bought is lovely which is why I was so disappointed when the whole top of the item was chipped in multiple pieces in transit. The item was thinly packaged for such a delicate item and the package was not even noted as fragile. Package arrived crumpled and crushed and the chips fell out when the thin packaging was opened. Also noted the package was being sent from China, so the package was sent long distance to Ireland with little protection and no note of the item’s fragility. I won’t be buying from here again unfortunately as the item protection is not good enough.

Ps- in response to Fourline below, the box definitely had NO visible “fragile” labelling

May 4, 2021
Unprompted review
Fourline Design logo

Reply from Fourline Design

Hi,

Thank you so much for taking the time to leave your feedback. While we cannot detect from this review your order number and details, we suggest sending us an email at support@fourline.design. We are open 24/7 to assist you with all your concerns. We want this resolved the soonest and we'll wait for your reply. Regarding your item was shipped from China, we are a small business in the UK and we ship items directly from our warehouses in EU, US, and China. We are duly noted with the fragile marking and we're currently improving our packaging so the items will be more secured when it comes. We learn from this kind of reviews and we appreciate your feedback.

We hope to resolve your issue the soonest and have a good day!

All the best,
Fourline Team

Update:

We have sent you an email regarding this issue and we want this resolved the soonest. We'll wait for your reply.

All the best,
Fourline Team

Rated 5 out of 5 stars

I LOVE IT! AND SUPER SERVISE!!

I am so happy with my purchase and extra great and fast customer service.
I can not believe that anyone has negative comments. They respond quickly and send quickly. And the post goes its own way. Super happy !!!! Here I will order more !!!

April 27, 2021
Unprompted review
Rated 5 out of 5 stars

2 nice figurines!

I bought 2 figurines. Very nice, good price and arrived within the expected timeframe -I live in Spain.
I would definitely buy again.

April 22, 2021
Unprompted review
Rated 5 out of 5 stars

Coco Figurines

Delighted with my purchase can’t stop admiring my set of Coco figurines. Excellent service and happy to recommend Fourline Design to family and friends. Very satisfied customer.

April 22, 2021
Unprompted review
Rated 5 out of 5 stars

Loved What I Ordered

Products received was exactly as described. I ordered a set of 3/figures and each one came individually gift boxed with a quality foam insert. Items are unique and not something you can just find anywhere.

April 14, 2021
Unprompted review
Rated 4 out of 5 stars

Late but so worth it!

The vase took 2 months to arrive, but throughout I had excellent communication with the seller! The item arrived late but well worth it. High quality and tasteful, wrapped very carefully in a beautiful box.

April 2, 2021
Unprompted review
Rated 5 out of 5 stars

Unique pieces

I already bought 10 figurines from Fourline Design and I’m in love with the brand. The pieces brings joy to every single room of my apartment. And all my friends and family ask me where I bought such amazing and unique pieces. And those comments motivates me to keep buying figurines to increase my collection.

March 29, 2021
Unprompted review
Rated 1 out of 5 stars

Careful what you are paying for

I'm not sure about all their items but all of the figures, desktop items, vases are shipped from China and there is no advantage of using them. Everything can be purchased for half price from Aliexpress. Made my purchase 19 days ago and still waiting.

March 26, 2021
Fourline Design logo

Reply from Fourline Design

Thank you so much for your time in providing your feedback. Let us clarify some things first. We are a small business located in the UK and we ship items from various warehouses in the EU, US, and China. You can read our Shipping Policy for more info (https://fourline.design/pages/shipping-policy).

Also, our average order processing time is 2-4 days and you can find our average shipping times in our Shipping Policy as well. If you haven't received your item yet, please contact our Support Team at support@fourline.design. We are open 24/7 to assist you and trace your items for you. We're unsure of your claims about items from the other online platform but we're sure of ourselves of selling authentic art as we pride ourselves in creating each and every art for the enjoyment of our customers.

We'll wait for your email via our support channel and please if you do have any questions, let us know. We want to settle all issues the soonest.

All the best,
Fourline Team

Rated 5 out of 5 stars

Delighted

Delighted. Both Bubble Gum Girl vases were received well packed and within the stated time. I especially liked the satin lined box the large vase came in perfect if giving as a gift.
They are displayed on my hall table and looking really cool holding the seasonal tulips. I will order more items in the future.

March 25, 2021
Unprompted review

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