Foxy Locks Hair Extensions Reviews 6,981

This used to be my go-to company for extensions especially clip ins, I've referred them to so many friends and family. When I received my hair I knew straight away this wasn't the same quality I've received over the years. It was so taily at the ends and thin throughout. I messaged them and asked if they had changed their hair which they replied no. I can tell you now this hair has 100% changed. It has went so dry, i can't get my fingers through it and its all dead ends after wearing them a handful of times. This is with using their own shampoo and conditioner with a seperate heat protection spray. Don't waste your money.

Awful customer service. Did not receive my extensions, Royal Mail stated the gps tracking shows delivery around my area but could not confirm the address, signature not mine. Foxy locks were a complete waste of time helping resolve my issue and saw me go without after paying £200! Not even a replacement. Avoid at all costs may as well burn your money!

Pre ordered some classic clip in extensions, with a wait time of 2-3 weeks. Eventually after a lot of chasing up for updates they arrived after 2 and a half months. Various excuses were given for the delay, a different excuse every time I queried. When the hair arrived its poor quality and not what I’d expect from a professional extension company. Will never order again and not recommend.

Have bought some tape ins from this company, ive had the clip in ones before... the tape ins are £195 for only a 50g bundle...I bought the 16". I couldn't believe it when it came i would have needed to buy 3 of these considering you use 2 tapes per piece nearly £600?? I sent them back anyway... covered the return postage myself and they refunded me minus a £2.99 fee! Upon asking why they said you got free postage when you ordered these so we charged you £2.99 because you returned! Wait what? I p)have to pay you £2.99 when I bought them on free postage listed? I've never know anyone charge back the original postage cost ESPECIALLY when it was free postage anyway. Beware of this people. Very disappointing!

I gave them two stars because the customer service has been mostly good. I am getting married and I asked them to recommend me which hair to get and provided photos of the hair style. They recommended I get - Invisible 20" Deluxe Clip In Remy Human Hair Extensions 200g which cost almost £300. I thought its my wedding so I will pay for them. I ordered them and it said delivery in 48 hours to then get an email saying they will be here 2/3 weeks. I reached out to the customer service team and advised again as these are for my wedding to update me if there is going to be a delay which they advised they would. We are now on the 4th week and unfortunately I can't wait for them and have to source somewhere else which has been a lot of time wasted for no reason. I have been refunded so that is good but I would recommend if you need this before 4 weeks or longer do not order as I am on 4 weeks and they can't even give me an update to when they will get them

Excellent hair , always happy to help

Foxy locks went downhill it's thinner then it was tangles so badly. and honestly I don't believe it's 100% human hair... for the price the quality does not add up anymore I bought 5 times and this will be my last time for sure

my go to hair extension company. always amazing quality hair that last ages if looked after properly, good colour match and can be toned easily to match your hair. nobody can tell i’m wearing extensions

First time trying this company having used many others for years - being a professionally hair stylist and hair installation specialist for over 20 years - I have both tried and installed them all from clip-ins to stitch wefts and everything in between!! I can honestly say that the quality the quality of this hair is phenomenal. I bought the
‘ELEGANT-BROWN BLACK-14 inch Brown Black - Seamless Clip In Remy Human Hair Extensions’
and have a ponytail in brown black - on pre order so looking forward to its arrival. The top of the weft is so neatly wrapped in silicone that the weft is truly seamless. The length is true to measurement and the hair itself is smooth / silky - it blow- dried / curled beautifully. And also the heatless rod works wonders on it too. Either way the quality and colour match is fab. Customer service and consultation is an added bonus - Josie was super friendly and helpful in getting my order and next day delivery sorted alongside an in-depth hair consultation. She is a credit to the business! The packaging is also lovely. I would say - do double check that your items are not on pre-order if you want them ASAP because they will take longer to arrive. (It will say under the item but other than that all good. Also be sure to read the returns info as there are some important t’s and c’s. I think I might be using Foxy Locks for many moons to come! Thanks Josie

I was really impressed with the colour match given to me for free on Instagram- it was perfect! The hair also arrived super quickly and is in very good quality! Thank you ☺️

The hair is silky and perfection when it is new however after a short period of time through wearing weather etc the hair expands becomes thicker frizzy not silky smooth like when new

The silver fox colour is not silver has a lot of warmth and when you try and colour/tone them it grabs to certain bits and other bits won’t tone totally wasted my money

these are the best extensions i have owned , they are so soft and silky and the colour matched me perfectly, i wear them for 12 hours + a day and i have little to no knots which is amazing compared to clip hair. they were pricey but so worth the money as they look so amazing and make me feel amazing. i wouldn’t buy anywhere else now. i wish the box they came in was bigger and longer so id have a good place to store them but i still think they are my best purchase of the year so far

I received my shampoo and conditioner and tried it today it smells amazing and left my hair extensions feeling wonderful. I will be purchasing some more of your products pretty soon .thanks again .

The extensions weren’t looking as good as I thought. Not as smooth, fine hair sticking out the whole length. Milk + Blush is definitely better.

Amazing experience superb customer service , fabulous product
Thank you so much 😊

i love this brand, this will be my 3rd purchase from them! WOULDNT go anywhere else, hair in amazing quality so soft and glossy, colour match is very easy to do. Get so many compliments on my hair and told it looks like my own hair!

Really upset did not receive my order after it was signed for by Royal Mail themselves and left and wanted a replacement or refund told to wait 28 days was happy to do so then told that nothing they can do after the 28 days really upset lost my money !!!!!! Feels really wrong will not use again and do not advise! Go elsewhere and hope this happens to no one else!

Extensions were great quality and came with a free gift, however did not match my hair colour. Refund was sorted quickly and with great customer service

I have been using theses tapes for 5 years and the quality it’s 5 star - along with there product which keep the hair in such good condition- the blend is spot on - thank you foxy locks