I can't recommend this brand enough, the price is right and the products they sell is top notch, even the cheapest whey they sell tastes great as f*** The banana flavor taste so good I'd drink it... See more
Company replied
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See what reviewers are saying
I was invited to leave a review, so I’m sharing my experience. Unfortunately, I haven’t received my protein order yet. I also tried contacting customer support several times, but I wasn’t able to... See more
Company replied
I love Protein Works products and have used them for a while now. My absolute favourite product is the Choca Mocha Protein Coffee Cooler - I have one every day. I recently had to contact customer s... See more
Company replied
C'est très très bon, la protein goût spéculoos je me régal :) I LOVE the protein flavor spéculoos I had tested goût caramel and is good also, but spéculoos woooow I will try for sure new flavor... See more
Company replied
Company details
- Fitness and Nutrition Service
- Health and Beauty Shop
- Health Food Store
- Natural Foods Store
- Sports Nutrition Store
- Vitamin and Supplements Store
Written by the company
Protein Works™ est leader du marché des produits de nutrition sportive innovants et de qualité supérieure. Ce qui nous distingue sont nos installations uniques à la pointe de la technologie, qui nous permettent de créer des innovations exceptionnelles. Contrairement à la plupart des produits d’autres marques fabriquées par des tiers, nous maîtrisons pleinement le développement et la qualité à chaque étape du processus. L'approvisionnement direct signifie que nos clients font l'expérience des produits de nutrition sportive les plus frais du marché. Rappelez-vous, frais = avantages nutritionnels maximaux. Nous fabriquons des protéines en poudre et des shakes ici même au Royaume-Uni. Nous ne cherchons pas à proposer des produits de mauvaise qualité à bas prix. Nous proposons des protéines en poudre et compléments avec les meilleurs ingrédients, aux normes de qualité les plus élevées et en gardant la fabrication exclusive. Oh, et nous proposons aussi un service clientèle haut de gamme, la seule garantie à vie de l'industrie, disponible sur tous les produits. Faites plaisir à vos papilles aujourd'hui avec la meilleure nutrition sportive.
Protein Works™
Written by the company
- Haute Qualité
- Chez Protein Works™, nous savons par expérience qu’une qualité exceptionnelle amène des résultats exceptionnels. C’est pas sorcier ! Notre engagement dans des produits incomparables et de haute qualité est renforcé avec la seule «garantie à vie » de l’industrie. Les produits de nutrition sportive Protein Works™ sont conçus en utilisant seulement des ingrédients purs de haute qualité, des arômes 100% déments et exclusifs. Plus simplement, nous garantissons les produits de nutrition sportive avec les plus hautes spécifications du marché!
- Service Client Protein Works™
- Faites vos achats chez nous et vous passerez toujours en premier. Nous sommes la seule marque de nutrition sportive offrant un service client de haute qualité. Chaque consommateur reçoit une aide et des conseils personnalisés de nos experts Protein Works™, 7j/7, 24h/24. C’est comme avoir son propre coach en nutrition sportive! Nous écoutons nos consommateurs pour nous améliorer. Ce n’est pas une coïncidence si nous sommes la marque de nutrition sportive CLASSÉE NUMÉRO UN sur Trustpilot.
- INNOVATION TOTALE
- Nous ne suivons pas les tendances, nous les créons. Nous n’acceptons aucunes limites, nous les brisons. Notre ADN est de défier la norme et de vous apporter des produits qui redéfinissent la nutrition sportive actuelle. Nous ne sommes pas là pour imiter, nous sommes la pour INNOVER! Le Lab Protein Works™ est fier d’avoir les meilleurs talents en termes de nutrition sportive. Plus de 150 produits lancés en un an, dont 35 innovations révolutionnaires. Notre passion folle de réécrire les règles du jeu signifie que nous pouvons vous garantir les produits de nutrition sportive les plus avancés en Europe.
Contact info
Protein Works, PW Campus, 33 Speke Boulevard, L24 9HZ, Speke, United Kingdom
- +44 1928 571677
- helpdesk@theproteinworks.com
- fr.theproteinworks.com
4.4
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
After-sales service really listens and…
After-sales service really listens and invests in resolving your problem. Remaining without news of my package from the delivery company 10 days after shipment, I then contacted the merchant site in accordance with the procedure to follow. they immediately renewed the order for the fastest possible delivery.
In addition, when there are no problems, the order arrives relatively quickly
February 13, 2025
Unprompted review
Reply from Protein Works™ France
Thank you for sharing your experience! We're so glad to hear that our team was able to assist you promptly and resolve the issue. We always strive to ensure a smooth process, even when unexpected situations arise. We appreciate your understanding and look forward to serving you again soon!
Abbie
Reply from Protein Works™ France
Thank you for your kind words! We're thrilled to hear you're happy with our products and delivery speed. We appreciate your support.
Abbie
Roses are red,
Roses are red,
Violets are blue,
I wrote this review in English,
To not be read by you.
December 31, 2024
Reply from Protein Works™ France
Roses are red,
Violets are blue,
Don’t worry, we read it—
We appreciate you!
Abbie
5 star customer service
I made an initiale mistake on my delivery address which led to an impressive series of misunderstandings with the courier service and finally the return of my order.
In a handful of seconds, the Protein works customer service sent me the exact same order, with the corrected address, no questions ask.
That's definitely a 5 star customer service.
January 10, 2025
Unprompted review
Reply from Protein Works™ France
Thank you so much for your kind words! We're thrilled to hear that our customer service was able to resolve the issue quickly and efficiently. Your satisfaction is our top priority, and we appreciate your patience throughout the process. If you ever need anything else, don't hesitate to reach out!
Abbie
PW is very responsive
PW is very responsive, order perfectly tracked and delivered on time. Products are good quality. Maybe it would be good if small plastic spoon would be longer in order to easily take powder such as creatine BCAA or glutamine...because not easy to take it in the bag.
December 4, 2024
Reply from Protein Works™ France
Thank you for your feedback! We’re glad to hear that you're happy with the responsiveness, tracking, and timely delivery of your order, as well as the quality of our products. We appreciate your suggestion about the spoon length and will certainly take it into consideration for future improvements. Thanks again for sharing your thoughts!
Abbie
Good CS and affordable
At first I was a bit critic of their 100% protein, but honestly it's not too bad and their more premium (360) proteins taste good. The customer service is great, a bag came damaged but they sent a replacement minutes after I contacted them.
December 6, 2024
Unprompted review
Reply from Protein Works™ France
We appreciate your kind words about our products and customer service. We're glad you've enjoyed our Whey Protein 360 and that our team was able to quickly resolve the issue with your damaged bag. We strive to provide excellent service and are always working to improve our products.
Eddy.
AAA+++
AAA+++
After I read the comments I decided to chose the Apple Citron and I am very happy about that flavor. It has been a week or so I am taking it once or twice a day and my constipation is gone ;) ..
The energy level is better; I mean good transit better energies, right?!!
I will order some more.
November 18, 2024
Reply from Protein Works™ France
We're thrilled to hear you're enjoying the Apple Citron flavor! It's wonderful to know it's been helping with your energy levels and overall well-being. We appreciate your positive feedback and look forward to serving you again soon.
Eddy.
Reply from Protein Works™ France
Thank you for your feedback! We're glad to hear that your order was delivered efficiently and quickly. We look forward to serving you again soon!
Abbie
Arrived very quickly
I live in France, and placed my order on a Sunday afternoon. The order was processed and despatched to DPD that same afternoon, and delivered to me in France by Chronopost on the Tuesday, with no import duty to pay. I consider that to be excellent service, and will definitely use Protein Works again.
November 17, 2024
Reply from Protein Works™ France
Thank you for your wonderful feedback! We're thrilled to hear that your order was processed and delivered so quickly, and that you had a great experience with no import duties. We truly appreciate your trust and look forward to serving you again in the future!
Abbie
I am still waiting for my parcel which…
I am still waiting for my parcel which has been 'in transit' several weeks now. I am trying to reach out to someone to solve this issue and all I get is 'sorry, It should be arriving soon'. I want my money back so I can get my protein shake from the corner shop. If I had known this was going to take so long I'd have not bothered. By the time I get my order I'll have to leave the country where I'm temporarily living and do what? Give it away to avoid the hassle of the extra luggage?
October 2, 2024
Unprompted review
Reply from Protein Works™ France
We're really sorry to hear that. We have contacted you privately to resolve this! Please wait for an email from helpdesk@proteinworks.com
Eddy.
Reply from Protein Works™ France
We really appreciate your review, thank you for supporting us :)
Eddy.
Satisfied
The vanilla flavour is pretty tasty, possibly a bit too sweet, but overall satisfied!
October 29, 2024
Reply from Protein Works™ France
Thank you so much for your wonderful review! We hope to see you back on the site soon :)
Eddy.
Very good customer service and very…
Very good customer service and very good protin shakes.
October 16, 2024
Reply from Protein Works™ France
Nous vous remercions pour vos commentaires élogieux ! Nous sommes ravis d'apprendre que vous avez eu une expérience positive avec notre service clientèle et que vous avez apprécié nos boissons protéinées. Votre satisfaction est notre priorité et nous nous réjouissons de vous servir à nouveau !
Abbie
loved the taste
loved the taste, the delivery speed, easy to digest. Just perfect
October 20, 2024
Unprompted review
Reply from Protein Works™ France
Thank you for your kind words! We're thrilled to hear you enjoyed the taste, delivery speed, and ease of digestion. We strive to provide the best possible experience for our customers, and your feedback is greatly appreciated.
Abbie
Reply from Protein Works™ France
Nous vous remercions pour votre commentaire, nous sommes désolés de l'apprendre. Je vous ai contacté pour en discuter plus avant et, je l'espère, résoudre ce problème pour vous.
All the items I ordered arrived well…
All the items I ordered arrived well packaged, on time in perfect condition. In addition, they were as flavoursome as described in the company's advertising material. It is too early for me to make a difinitive judgement as to the effectiveness of the protein content etc but the early indications are positive. You may wish to know that the main reason I ordered meal replacement items from Protein Works is to regain some of the muscle and strength I have lost while being treated for a chance discovery that I was suffering from late stage cancer, which due to the wonderful, effective treatment I am receiving in France, is beginning to be stabilised. However, you will appreciate that an extremely important part of my recovery is to ensure that my daily protein intake contains all the essential amino acids and meets the crucial level necessary to facilitate the physical requirements of rehabilitation and exercise. Thus it will take some time and effort before I am able to provide a well rounded opinion as to the level of effectiveness of the product to others who find themselves in my particular or similar situation.
September 23, 2024
Reply from Protein Works™ France
We appreciate your detailed review and are glad to hear that your order arrived as expected. We understand the importance of protein intake during your recovery journey and are encouraged by your early positive feedback. We wish you all the best in your continued recovery and rehabilitation.
Eddy.
Reply from Protein Works™ France
Thank you for your review, we're glad to see that you have had a superb experience :)
Eddy.
quality, value, convenience!
great quality protein, super fast delivery, excellent customer service, reasonable price
September 15, 2024
Reply from Protein Works™ France
Thank you a lot for your review, hope to see you soon on our website :)
Eddy.
I have still not received my order…
I have still not received my order after an entire month. 211758244995! For Sharis
August 12, 2024
Reply from Protein Works™ France
We're really sorry to hear that, I can see that our Team already sorted a replacement order for you, which is great news!
Eddy.
Reply from Protein Works™ France
Merci beaucoup pour cette superbe évaluation ! Nous espérons te revoir bientôt sur le site :)
Eddy.
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