While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Communication was top notch! Shipper showed up for delivery on time and it was smooth. He showed up at our farm and our tractor wouldn't lift it! He was super helpful and we finally had a neighbor... See more

Rated 5 out of 5 stars

I shipped my tractor utilizing Diamond Freight Logistics and they had great communication throughout the whole process. Fast pickup and delivery time. truck driver was great and had no issues. Would u... See more

Rated 5 out of 5 stars

They went above and beyond what other shippers would do to get the job they promised done. Would use them again in a heatbeat.

Rated 1 out of 5 stars

Called them left a deposit based on a promise of a shipper provided within 24 hours. Clearly did not happen, called multiple times with no answer or returned phone call. It’s now 5days later and... See more

Company details

  1. Transportation Service
  2. Shipping Service

Written by the company

FR8Star makes shipping easy. It’s an online marketplace to connect you with a trusted network of transport companies qualified to haul your specialized load. Thousands of shippers post loads to FR8Star every day. We focus on building relationships with qualified, specialized transport companies to get you the best price and service. FREE — Shippers can get estimates and book loads for free when they go with FR8Star. FAST — Get uber fast freight estimates, usually in under 30 seconds. No more wasting time on the phone and waiting to hear back. SECURE — We protect your data and contact information. It's only shared when you select a transport company to work with. QUALITY — Our transport companies are carefully vetted (invitation-only) experts in equipment and flatbed transport. At FR8Star, shippers moving difficult to fill flatbed, oversize, and overweight loads connect with flatbed and specialized freight transport companies with access to the capacity they need. Competition among the transport companies is guaranteeing fair rates to shippers – and shippers benefit from transport companies’ relationships with experienced transport companies that focus on moving open deck freight. The pricing is 100% transparent: shippers pay nothing to use FR8Star and transport companies submit their all-in bids. In addition, we provide you with tailored tools for OS/OW and open deck transport to make it as easy as possible to move your freight. With FR8Star tools, shippers can save time by booking freight instantly and limit costs by comparing bids from transport companies and easily manage their flatbed, oversize and overweight transport. Transport companies get access to the unique FR8Star technology that makes all of this possible. Our marketplace remains focused on providing transparency and giving transport companies a unique opportunity to expand their business while building capacity for the market, simultaneously making FR8Star more and more useful for shippers as well.


Contact info

4.0

Great

TrustScore 4 out of 5

351 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

UNFAIR BEHAVIOR

Charge me freight for tractor that driver blew the left door off and wouldn't make it right. Charge me for a freight haul on a KHUN cutter and didn't deliver it but kept my money and I had to pay another company to haul it to me. That is not right to do anybody that.
HOPE YOU FIND SOMEONE ELSE TO HANDLE YOUR LOADS FOR YOU.

July 28, 2023
Rated 5 out of 5 stars

In less than a day had 6 different…

In less than a day had 6 different quotes. Picked one, they did a great job, there was an issue with the tractor when it showed up. However, both fr8star and the company that I picked have gone over and beyond to make sure it is resolved.

August 28, 2023
Rated 1 out of 5 stars

NOT AS LISTED......BAIT AND SWITCH ON PRICE

The shipping Co that was listed thru FR8STAR tried to Bait and switch and add an additional $100 fee to the agreed upon listing.......VERY POOR service......I would not use the actual shipper Bluecomet and feel FR8STAR show NOT promote this CO any further......My shipment took extra days to get moved and many needless phone calls to finally get it done......Be careful....These guys are NOT what they say.....

August 25, 2023
FR8Star logo

Reply from FR8Star

Thank you for your review and feedback. I am looking into this situation since we do not allow our network of vetted transport companies to ask for any more money. This is assuming all of the dimensions are accurate when the load was added to FR8Star.

Rated 5 out of 5 stars

FR8Star was excellent

FR8Star was excellent, instant communication with interactive customer support. The hauler was excellent as well polite good communication with quick pickup and delivery.

August 16, 2023
Rated 5 out of 5 stars

Best experience

Super smooth process, very fast response and great prices with many options to choose from. I totally recommend it

August 16, 2023
Rated 3 out of 5 stars

Quick service and fair price

Quick service and fair price, but did not completely abide by my dates that I wanted to do and I don’t like that I was charged a service fee. Kind of felt like I was pressured to hurry up and get it done.

August 11, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look