Communication was top notch! Shipper showed up for delivery on time and it was smooth. He showed up at our farm and our tractor wouldn't lift it! He was super helpful and we finally had a neighbor... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I shipped my tractor utilizing Diamond Freight Logistics and they had great communication throughout the whole process. Fast pickup and delivery time. truck driver was great and had no issues. Would u... See more
They went above and beyond what other shippers would do to get the job they promised done. Would use them again in a heatbeat.
Called them left a deposit based on a promise of a shipper provided within 24 hours. Clearly did not happen, called multiple times with no answer or returned phone call. It’s now 5days later and... See more
Company details
Written by the company
FR8Star makes shipping easy. It’s an online marketplace to connect you with a trusted network of transport companies qualified to haul your specialized load. Thousands of shippers post loads to FR8Star every day. We focus on building relationships with qualified, specialized transport companies to get you the best price and service. FREE — Shippers can get estimates and book loads for free when they go with FR8Star. FAST — Get uber fast freight estimates, usually in under 30 seconds. No more wasting time on the phone and waiting to hear back. SECURE — We protect your data and contact information. It's only shared when you select a transport company to work with. QUALITY — Our transport companies are carefully vetted (invitation-only) experts in equipment and flatbed transport. At FR8Star, shippers moving difficult to fill flatbed, oversize, and overweight loads connect with flatbed and specialized freight transport companies with access to the capacity they need. Competition among the transport companies is guaranteeing fair rates to shippers – and shippers benefit from transport companies’ relationships with experienced transport companies that focus on moving open deck freight. The pricing is 100% transparent: shippers pay nothing to use FR8Star and transport companies submit their all-in bids. In addition, we provide you with tailored tools for OS/OW and open deck transport to make it as easy as possible to move your freight. With FR8Star tools, shippers can save time by booking freight instantly and limit costs by comparing bids from transport companies and easily manage their flatbed, oversize and overweight transport. Transport companies get access to the unique FR8Star technology that makes all of this possible. Our marketplace remains focused on providing transparency and giving transport companies a unique opportunity to expand their business while building capacity for the market, simultaneously making FR8Star more and more useful for shippers as well.
Contact info
120 West Harvest Drive, 68521, Lincoln, United States
- 888-281-2269
- support@fr8star.com
- fr8star.com
4.0
Great
351 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sam has done outstanding job with my…
Sam has done outstanding job with my freight. Responsive, prompt and thorough!
August 10, 2023
It was delivered with no problems but I…
It was delivered with no problems but I didn’t care for the trailer that was used to haul it and for the final cost it took. But it is back so thank you.
August 10, 2023
Equipment was pickup early and…
Equipment was pickup early and delivered to meeting site, however we were not "text" when truck was within 3 hours prier to arriving at delivery point. No big issue.
August 10, 2023
Great service
August 9, 2023
Great service
I was skeptical of using this type of service, but my mind has been changed. I got exactly what I ordered. I would recommend to anyone I use this service.
August 2, 2023
Good communication
Good communication, many options for price and delivery times. Delivered on time with no hassle.
August 1, 2023
I was very pleased with service was my…
I was very pleased with service was my first time shipping a piece of machinery but you made this very easy
Robert Holt
August 1, 2023
2017 Peterbilt 567 deliverySimple credit card transactionpeterbilt
Simple credit card transaction. Representives clear,acurate and easy to understand.If the delivery driver knew the air bags were deflated for transport , it would have been good to know.
August 1, 2023
Smooth as glass.
The process was easy and hassle free. Great communication with the freight company.
August 1, 2023
Load was handled with professional…
Load was handled with professional service from dispatcher to driver.
July 27, 2023
FR8Star was easy to work with
FR8Star was easy to work with. The carrier that handled the pick up and delivery needs to work a communication. I had to call multiple times to find out what was going on. The guy that made the delivery was great.
July 31, 2023
Nobody knew how to operate the machine…
Nobody knew how to operate the machine I purchased so they winched on the trailer by doing so they broke the parking brake.
Then driver broke the auxiliary foot control for the remote hydraulic valve because he thought it was a brake pedal.
July 28, 2023
Fast and efficient
July 27, 2023
Everything went well communication…
Everything went well communication could have been a little better between driver and us when delivery would show up
July 20, 2023
Great service and always kept me…
Great service and always kept me updated on the process.
July 26, 2023
5 Stars all the way !!
Great communication through the whole process and the delivery was right on schedule.
July 21, 2023
Backhoe delivery
They delivered the Backhoe right on schedule and kept me informed throughout the pickup and delivery!
July 25, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.