FRAGRANCE E11EVEN Reviews 

571
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

After hearing Scot Mills say how gorgeous it smelt I treated myself to a bottle. I can’t say I’m impressed with it and a friend of mine thought it was an insect repellent!!

Rated 5 out of 5 stars

Online patiently waiting for Royal doulton & Wham !! ,, you site has it, to my absolute surprise, of course I bought both , Can’t say enough about how fortunate you made this women , that perfume has... See more

Rated 4 out of 5 stars

could be more prompt in declaring order has been shipped., other companies beating you out by a day - like bloomingdales. also. some samples would help. otherwise - pretty solid. try to find a way to... See more

Rated 4 out of 5 stars

Some or all of the product seems to be drop-shipped. Ordering multiple bottles often come in multiple packages over the course of multiple days. So if you only receive a partial order, the rest is lik... See more

Company details

  1. Perfume Store

Written by the company

Online store to buy your favorite fragrances, skin care with a collection of over 16000 products to shop from at up to 80% off including major international brands.All of the products are 100% original and authentic.And, our service is friendly and honest. There’s no attitude or hard sell as in retail stores, and you can be sure of great quality and value in every deal.You know when you look, smell and feel great. Let us help you get there.


Contact info

3.5

Average

TrustScore 3.5 out of 5

571 reviews

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3.5

All reviews

(571)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Service was ok.

I ordered a 3.4 oz. of Prada amber pour home intense parfum. I expected it to be new in a sealed box. It came in a demonstration tester box and was only a little over half full. I returned my Prada and received a refund.

January 12, 2022
FRAGRANCE E11EVEN logo

Reply from FRAGRANCE E11EVEN

Dear Customer,

Thanks for sharing your review.I would like to bring this to your notice that you had placed and order for a Tester Bottle which is exactly what was sent. The listing clearly says Tester Box.Also we sent you a brand new unused piece, However if you are claiming that it is just over half the bottle.I request you to send us a picture of the product you received by writing an email to support@fragrance11.com and we will issue you refund and have that product returned.This is in our Return Policy and we stand by our products.We also request all customer's to please review us accordingly unlike in this case as we never received any message from you for the same.At this point I am asking for a product picture to be sent to us for us to either replace the product or send refund.

Thanks

Jessica

Rated 5 out of 5 stars

This won't take long

This won't take long. I was honestly and pleasantly surprised at the service. You did exactly what you said you would do, the order instructions are clear, and I have absolutely NOTHING but good feelings with the entire order.

January 11, 2022
Rated 4 out of 5 stars

Update on "Purchased items still not received"

I previously wrote a one-star review only because at that time, several weeks had passed and I had not received my order. Since that time, however, I did receive two of the four products I ordered. The two items I received were exactly what I ordered and in perfect condition.
No explanation was given as to why two items were missing from the package, but at least I can report that I was not charged for them!

January 11, 2022
FRAGRANCE E11EVEN logo

Reply from FRAGRANCE E11EVEN

Dear Cutsomer,

Your item was delivered at the front door or porch at 1:10 pm on January 17, 2022 in OAKLAND, CA 94605.

Thanks

Joshua

Rated 5 out of 5 stars

I was worried purchasing Thierr…

I was worried purchasing Thierry Mugler's Pure Havane being it's so hard to find and I had never purchased from Frangrancelleven. I was very satified with the product I recieved. The packaging was original and the product was as well. What more could I have asked for.

January 10, 2022
Rated 2 out of 5 stars

Package seems to have been fulfilled…

Package seems to have been fulfilled throughout an eBay seller. I did not order through eBay so this is puzzling. Also, I ordered a product l have before and while it is packaged and seems to be the same product it is definitely not the same upon using. Product feels more like an ordinary lotion than the body butter that l was ordering.

January 3, 2022
Rated 3 out of 5 stars

Perfume review

It took two weeks to get my perfume because a signature was required. The perfume finally arrived and is fine, but the delivery was an incredible hassle.

January 3, 2022
FRAGRANCE E11EVEN logo

Reply from FRAGRANCE E11EVEN

Dear Customer,

Any High Value order requires a signature delivery.And exactly is the same with your order.We would never want you to not to order from us in future and we also seek a genuine reason to give us such a rating as I think its completely unfair.

Happy New Year!

Thanks

Joshua

Rated 1 out of 5 stars

Never Received

I never received my order.

January 2, 2022
FRAGRANCE E11EVEN logo

Reply from FRAGRANCE E11EVEN

Dear Cutsomer,

Your item was delivered at the front door or porch at 9:13 am on December 31, 2021 in SAINT LOUIS, MO 63134.I request you to contact your local post office for the same if you dont see your package.We are not a shipping company and this is truly unfair of you give us negative marking on the package which has been delivered.

Thanks,

Joshua

Rated 1 out of 5 stars

Don't buy anything from Fragrance E11even!

Please do NOT attempt to buy anything at Fragrance E11even! I placed an order back in October 2021 for my favorite fragrance that was discontinued. I have never received it or been refunded. I can't get ANY information. No one answers their phones or emails. The website page won't load my questions. They have scammed me and by the other reviews here they have scammed others as well. Not a reputable company please don't lose hundreds of dollars like me.

December 31, 2021
Unprompted review
Rated 1 out of 5 stars

Beware, this is a disreputable company selling inferior fragrances.

I ordered Cassini perfume. I had worn it for many years and was shocked by what Fragrance E11even delivered to me. It literally STANK and cannot be worn. Also, the enclosed receipt said $50 from Etsy. I was charged $151 by Fragrance E11even. When I complained, they agreed to give me a token refund but never did so. This is a disreputable company. I will share this on various social media platforms unless they give me a full refund.
Pat Novak, Northampton, PA

December 28, 2021
Rated 5 out of 5 stars

Excellent packaging and Timely delievery

I was looking for a fragrance everywhere and found it here. Unfortunately, the shipment took a bit longer than I expected; however, it was reasonable for international shipment(so I understand) and arrived with no damage, well packaged (unlike another order of mine with another store) and with plenty of time before the holiday - so thank you!!

December 8, 2021
Rated 5 out of 5 stars

Customer Service Experience

I recently had a tough order due to supply and demand issues many places are experiencing at this time. They were able to get me my product in a timely manner and correct the remaining balance of my order.

Thank You

November 29, 2021
Unprompted review

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