Fragrance365 Reviews 

194
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Once i placed the order with Fragrance 365 from the beginning to quick shipment their service reps were excellent!! keeping in touch with emails. Really glad they were a Canadian co. and had my fav... See more

Company replied

Rated 5 out of 5 stars

Fragrance 365 doing a great job I received my second order so fast there perfume and cologne are affordable. I always recommend to my friends to go to this website it’s legit. Looking forward for my n... See more

Rated 1 out of 5 stars

My package still hasn’t arrived I was able to track it to Burlington then never heard any more about it I am out $73.00 . That in my opinion is steeling…..I will be letting everyone I know about your... See more

Company replied

Rated 5 out of 5 stars

The first time I placed an order with Fragrance365, all was great until I had to hunt down my order from UPS. As for my shopping experience, absolutely no complaints! My orders were received and promp... See more

Company replied

Company details

  1. Perfume Store
  2. also in
  3. Cosmetics and Perfumes Supplier
  4. Flavours, Fragrances and Aroma Supplier

Written by the company

Fragrance365 is Canada's leading online fragrance outlet offering the best price on authentic designer perfumes, cologne. Buying 100% authentic fragrances online has never been easier with Fragrance365! Browse now!


Contact info

4.1

Great

TrustScore 4 out of 5

194 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(194)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Support Specialist

Support Specialist, Braeden, emailed me to confirm and assure me I was purchasing the cologne I wanted. That was nice of him to do. Order came in quick. Great experience overall!

June 24, 2025
Rated 3 out of 5 stars

Pricey!!!!

Pricey!!!!

May 9, 2025
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Reply from Fragrance365

Thank you for your feedback, we're sorry to hear you weren't happy about the price. We do our best to offer competitive pricing on all our fragrances, which can vary depending on the brand, availability, and market demand. We understand that value is personal, and we appreciate you taking the time to share your thoughts.

If you choose to shop with us again, please reach out before ordering and we can try to help you out the best we can.

Rated 5 out of 5 stars

I was able to find my favourite…

I was able to find my favourite perfume, which is not easy to find. Order process was easy, and delivery was earlier than expected. Overall it was a convenient and easy process. Thanks

May 16, 2025
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Reply from Fragrance365

Thanks so much Debbie!

Rated 5 out of 5 stars

Thrilled With My Putchase!

The team at Fragrance365 were very responsive and helpful. Best of all, they had my favourite Ray de toilette that was discontinued years ago. Thanks to all!!!

May 6, 2025
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Reply from Fragrance365

Thanks Elisa, love that you found your favourite fragrance!

Rated 5 out of 5 stars

Just excellent

Excellent service. Arrived in B.C. quicker than I anticipated which was a great surprise. Great prices. I would order again.

May 6, 2025
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Reply from Fragrance365

Thanks for the kind words Freya!

Rated 5 out of 5 stars

Reasonable price

Reasonable price. Delivery time good. Love my perfume from Fragrance365.

April 24, 2025
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Reply from Fragrance365

Appreciate the review!

Rated 5 out of 5 stars

Products exactly as expected

Products exactly as expected
Glad to have found a good source to get some harder to find cologne. Will be making a second order in the future.

January 21, 2025
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Reply from Fragrance365

That's the kind of satisfaction we like to hear!

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