Fragrancebuy Canada Reviews 

22,752
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 4,718 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the prices are fantastic and the product selection is huge, making it easy to find wonderful perfumes across various brands. Consumers also love the fast delivery and the safe packaging that consistently keeps every single bottle secure during transit to their homes. Some reviewers were not happy with receiving damaged items, noting specific issues like broken sprayers or non-functional atomizers on their recent purchases. A few other people also felt that shipping times occasionally took much longer than expected, which caused frustrating delays for time-sensitive gifts.

What people talk about most

Product

Consumers find product to be positive, highlighting a wide selection of authentic and high-quality items... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that orders consistently arrive quickly,... See more

Price

Users describe satisfaction with price, frequently highlighting competitive and affordable rates compared to... See more

Quality

People report positive experiences with quality, highlighting that items are authentic and arrive in pristine... See more

Order

Clients share positive opinions on order, highlighting that the ordering process is smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m very happy with the delivery system FRAGRANCEBUY uses across Canada. FEDEX & UPS are fast & secure and I trust them with my parcels. I can’t always say the same for every courier services used... See more

Rated 5 out of 5 stars

⁹Each fragrances I've purchased from them have arrived in mint condition and haven't had any issues with delivery. I've made fragrancebuy.ca my go to discount perfum store! I've purchases Creed vi... See more

Rated 5 out of 5 stars

Originally, AI brought me here (among other actual and online stores) when I googled possible local availability of my favorite fragrances. After reading the reviews I placed a test order of two fragr... See more

Rated 5 out of 5 stars

I can always find what I’m looking for and it is delivered quickly with safe packaging! I found that my selections may be sold out on occasion and I have to wait so now I’ll check in sooner! They offe... See more


Company details

  1. #2 of 9 best companies in Perfume Store
  2. #5 of 26 best companies in Clothing Store
  3. #2 of 6 best companies in Cosmetics and Perfumes Supplier
  4. #2 of 9 best companies in Flavours, Fragrances and Aroma Supplier

Written by the company

FragranceBuy Canada is one of the country’s leading online fragrance retailers, offering authentic designer perfumes, luxury colognes, and niche fragrances at deeply discounted prices. As a trusted online fragrance warehouse, we source genuine products directly from authorized distributors and global suppliers, allowing customers to shop premium brands at wholesale-level pricing. Whether you’re searching for men’s cologne, women’s perfume, unisex scents, rare finds, or trending Middle Eastern fragrances, FragranceBuy delivers exceptional value without compromising authenticity. Our extensive catalog features top designer houses, niche brands, and budget-friendly favorites, with new arrivals and limited editions added regularly. We proudly serve customers across Canada, Europe, the United Kingdom, and Australia, offering fast order processing, reliable international shipping, and secure checkout. Many orders qualify for free shipping, making luxury fragrance more accessible worldwide. Customers trust FragranceBuy for competitive pricing, dependable delivery, and responsive customer support. At FragranceBuy, our mission is simple: provide authentic fragrances at the best prices online while delivering a seamless and fast shopping experience. From everyday signature scents to rare collector bottles, fragrance enthusiasts can discover unbeatable deals and exclusive releases all in one place. Shop with confidence and experience why thousands choose FragranceBuy Canada as their go-to destination for discount perfumes and colognes online.

Canada’s Leading Online Fragrance Warehouse

Written by the company

Authentic Fragrances. Warehouse Prices. Fast Shipping.
Welcome to FragranceBuy.ca — one of Canada’s most trusted online destinations for authentic designer perfumes, luxury colognes, and niche fragrances at deeply discounted prices. We operate as a true fragrance warehouse, sourcing genuine products directly from authorized distributors and global suppliers. This allows us to offer premium brands at wholesale-level pricing while maintaining strict authenticity standards. Our extensive selection includes best-selling designer scents, rare finds, trending Middle Eastern fragrances, gift sets, testers, and limited editions — with new arrivals added frequently. We proudly serve customers across Canada, Europe, the United Kingdom, and Australia, offering fast order processing, reliable international shipping, and secure checkout. Thousands of fragrance lovers trust FragranceBuy for competitive pricing, dependable delivery, and responsive customer support. Our mission is simple: make authentic luxury fragrance accessible to everyone — without retail markups. Experience the difference. Experience the #FRAGBUYEXPERIENCE.

Authenticity Guaranteed | Fast & Reliable Shipping | Buy With Confidence

Genuine products. Trusted service. No compromises.

Genuine products. Trusted service. No compromises.
All products sold by FragranceBuy are 100% authentic and sourced from trusted distributors and global suppliers. We do not sell knock-offs, replicas, or imitations — ever. Every order is processed quickly and packed with care to ensure your fragrances arrive safely. We proudly serve customers across Canada, Europe, the United Kingdom, and Australia with reliable international shipping and secure checkout. Customer satisfaction is at the heart of everything we do. If something isn’t right, our support team is here to help — before, during, and after your purchase. We are committed to clear communication, fair resolutions, and a smooth shopping experience from start to finish. Join thousands of fragrance lovers who trust FragranceBuy for authentic scents, competitive pricing, and dependable service. Become part of the FragBuyCrew loyalty program to enjoy exclusive perks, early access to releases, and member-only offers. Shop confidently. Your fragrance journey starts here.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

23K reviews

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4.7

All reviews

(22,752)

4,592 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

my honest take

The perfume I takes are blind buy, so there's some that are delightful and some that are meh, but the service and the price in themselves are as reasonable as it gets

July 7, 2026
Rated 5 out of 5 stars

Authentic

Authentic juice, amazing prices / selection. Everything has been delivered in good condition so far. Wildly different price points to help anyone get into fragrance.

July 6, 2026
Rated 5 out of 5 stars

I've been shopping with them for almost…

EDIT: They reached out saying they didn't receive my emails and hence didn't respond. I believe them given their packaging clearly highlights the customer first approach. In leaving the original review below so if others face the same issue, maybe reaching out via other social handles is an option to explore.

I've been shopping with them for almost a decade and have bought ~50 fragrances from them. Almost never had an issue. Their packaging states to get in touch with them if we're not satisfied for any reason. During my last order around black friday sale, they offered a free gift. The gift was a punctured tube of small shower gel. It can happen to anyone. However, they have changed the packaging protection from secured air pockets to simply paper. I wrote to them explaining what had happened with pictures, I did not want anything or any replacement since it was a free gift that was damaged, but there was no acknowledgement.
I bought another fragrance for almost 150 CAD last month. The fragrance was a tester, it's got everything right, except it doesn't smell like it should. Again, I wrote to them, and again, not to simply point fingers, but I said if a citrus-oud fragrance smells like a spicy rose fragrance, is my nose playing tricks on me or if they've come across anyone else who has the same feedback or if they could try it themselves and let me know. I got no response, I sent a reminder a couple of weeks later, saying I let the fragrance sit for a bit and it still smells the same, and if they could check, but as with last email, no response.
All the emails were sent to help email address (I can't put the complete address as trustpilot won't allow it)
I'll still keep buying fragrances from them for now, hoping these were odd incidents, but the trust is not the same anymore.

July 2, 2026
Fragrancebuy Canada logo

Reply from Fragrancebuy Canada

Hello,

Thank you for being a deeply valued member of the FragranceBuy family for nearly a decade and over 50 purchases. We are truly sorry if you felt your concerns were not addressed to your full satisfaction. We take our communication very seriously, and it is never our intention to ignore anyone—it is very possible your previous emails were filtered or sent from an alternate address.

A senior manager has reached out to your direct email inbox so we can locate your account details, address your packaging feedback, and immediately take care of your tester inquiry. We look forward to connecting with you.

Warmest Regards,
The FragranceBuy Team

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