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Fragrance Canada Reviews 

9,479
•
TrustScore 4.5 out of 5

4.4

Perfume Store
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Review summary

Created with AI, based on recent reviews

Evaluating 1,603 reviews, reviewers overwhelmingly had a truly great experience with this company. Shoppers frequently mention the incredible selection of authentic fragrances, wonderful choices, and unbeatable prices compared to normal everyday local retail stores. Customers also love how fast online orders are processed and shipped, noting that packages consistently arrive quickly in perfect condition with secure protective wrapping. However, some reviewers were not happy with missing items, automatic refunds, or receiving incomplete orders from time to time during their purchases. Consumers additionally described occasional frustrations regarding carrier delivery mishaps, dropped packages, and the complicated process sometimes required to resolve discrepancies successfully.

What people talk about most

Product

Users describe positive interactions with product, highlighting great quality, reasonable prices, and... See more

Delivery service

Consumers find delivery_service to be positive, highlighting consistently fast and efficient shipping times.... See more

Price

Reviewers highlight positive aspects of price, noting that costs are unbeatable and much cheaper than local... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a high level of... See more

Quality

Reviewers mention positive feedback about quality, highlighting wonderful and authentic choices. Consumers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been buying from here for a few years. Good prices but I rarely can get the sizes I want. Signed up for notifications but have never received one when they are back in stock. The notifications... See more

Rated 5 out of 5 stars

Huge selection of perfumes; shopped the clearance section and bought great quality perfumes for fantastic prices. This enabled me to buy some scents that I had not ever tried before, and love every on... See more

Rated 5 out of 5 stars

A great company. I asked to be notified when my favourite fragrance was restocked. As soon as it became available I was informed. I ordered a few bottles and the process was very smooth and the delive... See more

Rated 5 out of 5 stars

Made an order of 5 fragrances , 2 were automatically refunded due to not being in stock. Customer service promptly answered questions and apologized. Re ordered 2 more, shipping was covered, and again... See more

Company details

  1. #6 of 9 best companies in Perfume Store
  2. #5 of 9 best companies in Flavours, Fragrances and Aroma Supplier

Information provided by various external sources

Fragrance Canada is a proud Canadian company that specializes in the distribution business of designer fragrances. We take pride in offering our customers with a selection of different brands to choose from. When you shop at Fragrance Canada you can do it in comfort knowing that we guarantee 100% authenticity on all of our products along with full customer support and satisfaction.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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4.4

All reviews

(9,479)

1,687 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

So glad I ordered from Fragrance Canada!!!

I really enjoyed ordering from fragrance Canada online. Number 1 the website is so easy to use. Number 2 the prices are very reasonable. Number 3 the shipping time and delivery is extremely fast! I absolutely loved my perfume, I know I’ll be ordering more! Five out of five stars!

June 27, 2026
Rated 5 out of 5 stars

Everything I got is authentic

Everything I got is authentic, I’ve gone to extents to research and see if they’re fakes…and they’re not. Everything here is worth getting and I recommend this website to anybody in Canada, I’ve only had ONE instance where my fragrance arrived broken. I told them, showed proof and they gave a curtesy refund to buy another. I’ve gotten multiple fragrances here and that was only 1 time, and it wasn’t even them. It was the delivery people, 100% recommend this website 🫡

June 18, 2026

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